"Back in late March, I was hearing noises in my attic, which I could not determine what was making them. After I heard gnawing above my kitchen ceiling in April, I called a pest control company (NOT Critter Control). They sent a technician to my house who looked in the attic and proclaimed it was rodents (rats/mice). That sounded reasonable enough, as rats and mice do gnaw. This company put out bait stations, one in the attic and one outdoors.
However, on Saturday April 10, I spotted a squirrel climb from my roof, into a soffit vent above my side door, and disappear. After that, I heard noises in the attic again. So, thinking I was being helpful, I contacted the pest control company and told them I had seen a squirrel enter the attic. They offered to put up screening on my soffit vent, so the same technician came out to do this on Thursday. After doing this, he seemed irritated with me. I don't know if he sincerely believed it was still rats or mice, and just didn't like having to put up screening, but it was off putting to say the least. He said he had provided all these options, but the only options I was offered by him or his employer were to put up screening, or continue monitoring the bait stations (which does nothing about squirrels in the attic). Huh? I had no evidence of rats or mice in the house, but direct evidence of squirrels (seeing one seems pretty direct to me.) I will admit my college biology is a bit rusty, but I am pretty sure I can tell the difference between a squirrel and a rat.
After witnessing the desperate mother squirrel try to get back in the attic, I then contacted Critter Control, by this point practically hysterical. They sent out a technician (Wally) who listened to what I had to say, including my concerns and my account of my less than stellar experience with the other company. Wally confirmed that I did indeed have squirrels, including removing one that unfortunately had passed away, and saying NOTHING about rats or mice. Then he proceeded to put up an exclusion door, so any squirrels in the attic could get out, but those outside could not get back in. After about a week, he put a trap in the attic if there were any squirrels left who wouldn't leave. There were not, it turned out. So after the exclusion door had been on about a week and a half, he put screening back on the soffit vent. I have not seen or heard any squirrel activity since, so I am a very happy customer. If you suspect in the least you could be dealing with something other than rats/mice, save yourself some time and anguish, and call Critter Control. I would probably also recommend them for rats/mice, but I don't have the direct experience.
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When pests show up, so do we.\n\nFor nearly a century, Terminix® has been one of America's most trusted names in pest control. Every day, our exterminators serve thousands of homes and businesses nationwide, combining national service with local knowledge to provide best-in-class, proactive pest management solutions. We stop problems before they start and respond quickly if issues arise, keeping your property protected.\n\nAnd for extra peace of mind, if pests come back, so do we‐guaranteed.\n\nThe Terminix It Guarantee means that if pests come back, so do we – to re-treat at no additional cost. No excuses, just a commitment to care for your home like it's our own with protection you can trust.3

"Great. Get smart way surpassed my previous pest control company’s knowledge base. He uses science based methods, not just outdated routines and chemicals which other companies employed to no avail."

"Mike was great! He was responsive and came quick. He was thorough and answered all questions. He was professional. I will definitely have him out again to spray for spiders or any other needs that may come about!"

"The tech found the in ground nest, killed many of the flying wasps and removed the nest with some good suggestions."

"Simmons & Crowe is an extremely professional family owned, family run company.  Their scheduling and communication process is very organized, and they come when they say they will come, on time.  They went to great lengths to understand our problem, and all of its causes.  Three sides of our property front on wilderness areas, one of which is a large field.  When the field was mowed, the field mice came, in droves.  Even our two indoor only cats could not keep the problem completely in check.  Also, the forested area in the back of our property provided a whole separate population of mice.  I like to feed the birds and wildlife, a lot, and was unwilling to stop entirely to discourage mice -- I wanted a mouse-proofing solution.  Also, I did not approve the use of kill traps or poison.  Not only do I believe they are inhumane and unnecessary, I also believe they are deceptive in their success rate -- because they kill the immediate population, which makes it seem the mice are gone, but then new mice come and find the old holes and pathways into the house, and the problem begins again.  Knowing there will always be more mice, I wanted to leave the ones alive that knew the way in, as a litmus test to prove whether the holes and pathways they were using were properly plugged.  If they were still getting in, then another mouse could too, as soon as it found the path.  I bought live mice traps and my husband and the guys from S&C repeatedly emptied them to collect information about whether the same mice were finding ways in, or whether the intruders were always new mice.  (We marked mice with a little spray paint before releasing them from a iive trap to identify them when they returned inside...)
Ultimately, it became clear that the only permanent solution to our problem was the massive installation of galvanized mesh throughout the crawlspace under the house, that the mice can't chew or tear through.  The cost was $2200, but my research revealed that the galvanized mesh materials plus the man hours necessary more than justified that cost.  We worked with S&C on a payment arrangement, and they went to work.  They had several guys working under the house for several days, and when they finished, the mouse problem was completely resolved.  We still kept live traps out to catch the mice that were trapped inside the house walls during the install.  After we caught and released all stragglers, there has not been a single mouse since.  Not one. Three months have passed with no signs of entry, no snacks for cats, nothing.  We are ecstatic.  And no mice were killed in the mouse-proofing of our home.  I no longer have to feel guilty about feeding the birds in our yard!  Our home is demonstrably rodent proof. Simmons & Crowe accomplished the impossible!  
As an aside, we really got to know the Simmons & Crowe family because they came to our house dozens of times to work on this problem over several months (Sept. 2014 through April 2015.)  These are good, decent, kind, smart and hard-working people. They treat you right, and would do the same even if you weren't an Angie's list member.  They have integrity, and deserve all the success they achieve in their business.
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"People respond immediately, answering my questions and concerns. Appointment was booked, showed up on time, very knowledgeable tech. All was taken care of post haste. Week or so later they had to return as birds had started to concentrate on chimney- that was promptly set up with deterrents and have not had birds pecking on the house since - thank you Pest Plus."

"At first, I thought Juan did a great job. My lawn started to look better than ever, my weeds were finally under control. But over time, service lacked. Weeds starting popping up here and there and Juan did not pull them up. I have 2 old tree stumps in my flower beds that grow fungus during the spring and those growths are still there. I expect things like that to be removed. I have a very small yard so these things are very easy to see. I've had to ask him a couple times to be more thorough and his attitude has not been kind towards it. Yes, his price is lower than anyone else I've spoken to, but apparently there's a reason for it."