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"Extremely Disappointed with Chimcare’s Service and Product, go with someone else! Our experience with Chimcare started off positively—they did a great job removing a large chimney from our house and installing a gas fireplace insert. Unfortunately, everything went downhill after that. The gas insert they sold us, a Regency brand, has been nothing but a nightmare. Over the last three years, we’ve had to call Chimcare out to repair it at least eight times. Each time, the fireplace works for only a couple of weeks—or less—before breaking down again, often in the same way. Most recently, the ceramic insert they installed broke after just a few days of intermittent use. This strongly suggests that their technicians are not properly trained at installing the ceramic inserts, leading to repeated failures. Because of these issues, we’ve had a functional fireplace for only two months total over the last two years. This failure to provide a reliable product and service has significantly impacted our family. We’ve gone through two Thanksgivings and two Christmases without a working fireplace. To make matters worse, during the major ice storm last year, we were left without the heat the fireplace could have provided—something we should have been able to rely on to keep our home and two small children warm during a power outage. Despite our repeated requests, Chimcare has been incredibly unhelpful in resolving the situation. I’ve had to pester them with calls every few days to get any progress on having Regency honor the warranty. They are completely unresponsive/not-proactive unless I am calling them directly - technician, project planner, and front office are all favorites in my phone - at this point, I’ve had to call daily just to get any updates or action on what should be a simple warranty replacement. Their lack of proactivity and accountability has been exhausting and deeply disappointing and makes it seem like they are not actually trying to honor my warranty and for what we paid for in terms of service. It’s incredibly frustrating to have spent so much money on this installation, only to deal with constant repairs, an unusable product, and a company that refuses to address their technician’s clear errors. While their team is polite when scheduling repairs and when the technicians are present, politeness doesn’t make up for poor service and unreliability. We deeply regret choosing Chimcare for our fireplace installation and strongly advise others to look elsewhere for their fireplace needs."

"All Fuel saved the day! I took my stovepipe apart to clean it and did not realize that the top flange slips down the pipe. I thought that I had pushed the pipe up through the ceiling support box! Had a roofer out who assessed from topside and told me it looked good up there. I called around to other businesses and they “required” a tier 2 inspection for a cost of $359 and additional charge to come back out. All Fuel had me send photos and advised me that the pipe was fine and that I just needed to pull the end of the pipe upward to reconnect! Free of charge! They are reputable and honest and empathetic. I will use them for ANY AND ALL NEEDS! You can trust them. Thank you All Fuel!! Customer service 10 Star"

"Jesus is easy to work with and gets his projects done on agreed time line"

"He did an awesome job very fast in and out explained everything he did and everything that we would need to have done I would definitely use him again"

"Alberto and crew exceeded my expectations when it came to installing a paver walkway from the front of my home to backyard. I'm really happy I went with them. Their prices were competitive and the crew was timely, professional, efficient, and very tidy. They really paid attention to the little details and as a homeowner I really appreciated that. I would recommend them and plan on working with them on future projects as well."

"Showed up at 9:40 for 9:40 appointment. Job took 30 min. 2 workers. Nathan answered all my questions about the job and related fireplace issues. Happy to report that he stated when he didn't know the answer in depth, but suggested what may be the source of effects. The job was done quickly, professionally and cleanly. Quoted a list of optional improvements (chimney cap, brick cleaning/seal) and repairs (cement flue cap replacement) that should be considered, but that they not a limitation to safe usage of the fireplace. I would hire again."

"We hired Western Paver Design to redo our backyard. I was referred them by two different people in my neighborhood. I obtained multiple estimates but decided to go with WPD based on the personal recommendations as well as Joe being so friendly and knowledgeable during the estimate. He answered all of my questions, provided his expertise and input on what would work or not, and gave a fair and competitive price. Joe created a wonderful plan for our backyard based on what we wanted. He took our “wants” and ran with it. Darwin led his team with Marteen and Modesto to complete the plan and make our backyard our dream backyard. They were incredible to work with. They came and removed all of the sod that was already there. (It was installed incorrectly and looked terrible) the raised the backyard and leveled it all out and built a retaining wall around the whole yard. They installed a large paver patio (roughly 13x18) and then next to that a large turf are, about the same size. Along the house they built a small deck area to be level with the turf and against the house. This was nice so there was no large drop off area, being a hazard for the kids. On the other side of the retaining wall they built me two large raised garden beds As well. I cannot rave enough about Darwin, Marteen, and Modesto, and Joe! They were a pleasure to work with! They were professional and friendly and worked so hard each day they were here. They transformed our yard into exactly what we wanted-a large area for entertaining and BBQing, a nice turf area for the kids, and garden beds for me to grow vegetables! The end result is everything we could have imagined!"

"Ron was great contractor to work with. He and his team provided a high quality product and at reasonable price point. He was easy to communicate with and flexible to meet our needs/desires. He was also very transparent and honest and all work was done according to stated timeline. Definitely the best contractor that I have worked with and look forward to working with again."

"These guys were terrific! Friendly, informative, and very fairly priced. The work has held up perfectly and they did an absolutely fantastic job!"

"Excellent from office scheduling to finished work. Very happy with the entire experience - Thank you guys!"