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"Trap snapped 2 hours after he left. Unfortunately it didn’t kill instantly and I had to finish the job as both my husband and exterminator not present. Had to put poor critter out of its misery. We are city folks living in country for first time and have a lot to learn. Yet very efficient company that uses traps and chemistry nontoxic to environment and my animals. We also have wasp and ant problems to be addressed later in year. Have great confidence they will help."

"There were three phases of work: 1. Trap the rabbits and insure there where no rabbits in the crawl space. This took 2 - 3 weeks. Only one rabbit was caught – there are still rabbits in the area - but the crawl space was deemed free of rabbits. So we could move on to stage 2. 2. Clean up: remove all the vapor barrier from the crawl space and replace it with new vapor barrier. Then ‘fog’ the space with an anti-bacterial agent. The vapor barrier replacement was the bulk of the cost and seems to be a decent job. The first application of the fogger was not done adequately (according to me) but CC was happy to come back and do a more comprehensive fog. 3. A one year guarantee plan that included securing the entire house against incursion and periodic checks. There was some confusion about whether the guarantee included rats and mice (which had not been an issue with us but something I thought we paid for) but CC was good about working through the issue with us to everyones’ satisfaction. Overall the team was professional and good to work with. There where separate teams (trappers, cleanup, back office) and it was not clear that everyone was always on the same page. Our ‘manager’ was the original sales guy and we never really saw him throughout the process. My impression was he was focused on sales and not on follow through. BUT overall the team was good and the co-owner (Tim), who finished up with us (e.g. refogging), was great. I'm happy to recommend Portland Critter Control. Thanks Tim and team."

"Technician Doug completed the service -- he was professional, knowledgeable, efficient and attentive to my requests. Croach personnel on the phone are friendly and helpful. I highly recommend this company for all pest control needs."

"This company does not question you if they need to come back and redue the oest control. ?They are also very professinal and kind at the same time."

"When called to make an appointment, the customer service was great. The technician that came out was thorough. The fee to spray the house one time was a little steep, I still had some pests hanging around but not nearly as much as there was before the spray. I would consider using this company again but I think I would call around to see what other companies charge for a one time house spray."

"Debby Miller, the office manager, responded so kindly to my poor review, and reminded me that the re-visit was to take care of another pest issue that the service men discovered and took care of, after fully explaining the problem and my agreeing that it did indeed need to be taken care of! They did take care of the ant issue, and the other pest issue that I forgot all about when I wrote my review. The service people, James and David, were very courteous and explained everything so well and I am so sorry that I forgot about the rodent issue that they took care of and need to come back a second time to verify that it is resolved."

Protecting your home, pets, and family, Insight Pest Solutions delivers effective, and eco-conscious pest control. We handle ants, spiders, rodents, wasps, and seasonal invaders with expert care, advanced technology, and minimal disruption. Our customer-first approach ensures clear communication, easy scheduling, and lasting results with a team committed to your satisfaction and community well-being. Simple, smart, and always reliable.

"Very knowledgeable guy who seem to know what he’s doing. Don’t know results of spraying. Have had much rain since. Will have to see if it worked. Terminex will spray again the beginning of next month."

"They do not do VA home loan refinance inspections. Shouldn't be listed here."

"I had a great experience. Service was on time and so far, no ants have come back!!"