Serving Willowick, OH and surrounding areas
Approved
In business since 1998
Free estimates
Emergency services offered
"The project went very well. I met with John a couple of times for design planning and measurements before the work started. This was the first time that I had been involved in a renovation/remodel and John was great with regard to answering questions, evaluating feasibility of what I wanted to do, suggesting alternatives and providing an excellent contact for design and selection of kitchen and bathroom cabinets, counters and fixtures. Once the work started, things progressed quickly and everything was done within the estimated timeline. The condo is in a high-rise and the building staff and neighbors were very complementary of the Desborough Construction team and their courtesy. Even though the condo was not occupied, it was left neat, clean and tidy at the end of the work day, as were the building’s common areas. John’s professionalism, organization and efficiency were exceptional. Communication was also excellent throughout. The remodel coincided with a busy time at work for me, but John’s flexibility in communicating by text and email, and leaving samples and notes for me to make selections later in the evening when I was more available kept the project on track, and allowed me to have direct input in all major decisions without causing delays. When we got towards the end of the project and the final details phase, John accommodated my limited availability for in-person meetings and walk-throughs, which I really appreciated. The quality of the work that John, Nate and Rob did is outstanding, and they clearly took a great deal of pride in it. John and Nate also made some excellent design and finishing suggestions that turned out great. The tile work, painting, custom closets, cabinet and fixture installation were all done beautifully and finished with nice attention to detail. I tend to notice little flaws (yes, I’m picky); there were very few to point out and anything that I did notice was addressed to my satisfaction and beyond. The work done by the electrical and plumbing subcontractors was also excellent. It was a big project, but the scope of work and costs were clearly explained in the estimates prior to starting the work. There was also ongoing communication when any changes were made, so there were no surprises. I got excellent value for what I paid, and it was well worth it for the quality of work and customer service that I received. I appreciate all the hard work that the team put in, and am very happy with how the space turned out. In summary, I had an exceptionally good experience with Desborough Construction and recommend them very highly. They are a busy group, but worth the wait to schedule in your job. If the occasion arises, it would be a pleasure to work with them again, and I would do it without hesitation."





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