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"Best customer service and always a great job! So pleased!!"

"I cannot say enough great things about All Service Moving—and ESPECIALLY Rico and Reyes, who were absolute lifesavers for my last-minute move. After another moving company bailed on me the day before my scheduled move, All Service swooped in and saved the day. Rico and Reyes showed up EARLY, upbeat, and ready to tackle the challenge—even with super heavy furniture that usually requires a 4-person crew. Somehow, the two of them handled everything like pros without a single scratch or ding—on the furniture or either home. What really stood out was how personable, kind, and thoughtful they were. They moved quickly and efficiently, knowing I was paying by the hour, but never once sacrificed care or quality. They were kind to my mom (who was helping me out), and so sweet to my two dogs too. If you’re planning a move, ask for Rico and Reyes by name. They went above and beyond, and I want their team to know what a fantastic job they did. They deserve every bit of recognition. 100% recommend."

"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."

"I had purchased a new HVAC for installation in my home. There were challenges to getting the cooling unit to function as well as running new wire. The job took several visits to trouble shoot and complete. The service staff, Ian Bryan, and Will were cordial and professional throughout the process. And the manager, Eric, was assertive in contacting me and trying to schedule a final service appointment to get the issues resolved so the system would function properly. This company is definitely motivated and intentional to keep customers happy and satisfied. They are tidy and clean up afterwards. I would use this company again based on K&K's bottom line of doing the right thing when there are complications."

"Gorjanc did a great job with the installation of the furnace and air conditioner. Only issue, to date, is that the furnace had a part malfunction-when the power went out. Gorjanc came out to fix it, but for the price of this unit, the cost should've been the responsibility of the vendor."

"The person who came out was Tim. He did an amazing job. He had great knowledge and experience for what was needed. He was fast and professional, and we will be using this company in the future if needed. Amazing job!!!"

"Last year I wanted to install a new digital thermostat in my house. I bought the thermostat I wanted from Amazon. I called Sal's Heating & Cooling, Plumbing & Sewer to see if they could do this under a Groupon offer. They said they could, so I bought a Groupon For Sal's Heating & Cooling, Plumbing & Sewer for a service call plus one hour of labor. When I called back to make the appointment with Sal's, they said there would be an additional several hundred dollar charge for the thermostat. This was not revealed on the initial call. needless to say, I used a different company. But, I was still stuck with a Groupon that I could not use. So, last week a laundry drain backed up and I thought I would use the Groupon for Sal's. I called Sal's to see if they would honor the Groupon and would be able to do the job. They said yes and yes. When the technician got to the house, he said it would be an additional $350 to clean the drain. Sal's said the Groupon was good only for a house call and 1 hour of troubleshooting. The Groupon says o1 hour of labor. I will never use Sal's Heating & Cooling, Plumbing & Sewer company for anything. I would recommend you NEVER use Sal's Heating & Cooling, Plumbing & Sewer for any reason. They are unscrupulous at best!"

"Everything went fabulously. I am extremely particular and had a definite vision for how I wanted everything to look. My project turned out exactly as planned and because of Boyd’s very high quality work, wonderful work ethic and attention to detail, I was not stressed out at all! My crew was so great to work with and treated my home with great care. They showed up every day until the project was done and did awesome work making sure that I got exactly what I wanted. They didn’t rush through but instead took the time to do it right! I can’t wait to start my next remodel with Boyd Construction and I want my same crew who are now my adopted sons!"

"I had a gas furnace, A/C and thermostat installed. I went through a long process deciding who to hire. After checking credentials, reviews, testimonials and interviewing four contractors, I chose Brandon Heating and Air Conditioning. Adam came out and explained everything from load calculations to the install process. The technicians were professional, courteous and polite. They wore shoe covers, put down tarp and worked diligently until the job was complete. They did a thorough clean-up. I highly recommend Brandon Heating and Air."

"Marty called me back within an hour and was at my house within 45 minutes. He quickly diagnosed the problem and fixed it quickly. Absolute professional. I would 100% recommend Marty Hones for appliance repair."