Stack came out to install a new furnace in February 2025. They advertised quality installation and years of experience installing directly on proposal. When summer came around the A/C connected to the new furnace would not come on. We called Stack to come out and repair the AC at 8am - they did not return our call until 230pm on a 90-degree day. I did not know the issue had anything to do with new furnace install. I was told they had 100 VMs and couldn't get to calling us back before then. We have two young daughters (2 and 1) so this was an urgent repair for us. By the time they called back, we had already booked another company Westland (who is great) to come out. They informed us that the furnace was installed wrong. We were charged $400 by Westland to fix an install mistake by Stack. I called Stack and asked them to cover the invoice. She repeated the same thing on the phone 100 times saying they couldn't verify the furnace was installed wrong even though I have an invoice with details on exactly how it was installed wrong (details below). She should be fired. She repeatedly implied the other company Westland must be lying about the install issue. I would like Stack to cover this invoice.

Great Service!

they were very thorough troubleshooting and doing everything they could to fix the

Very Good! Professional and very knowledgeable.

They did a great job in updating my circuits and outlets.

Well, let's see. The gentleman from Stack was here on 11/11/24 and took pictures of the fixtures. It's now Friday the 15th and I have heard nothing from Stack. No email quote, no phone call, nothing. Still looking for an electrician. I'll handle it.

Did exactly what we needed.

The guys did a great job and made quick work of it

Very well . Professional and nice

New CEI service entrance for 200 amps, installers were top notch, friendly and kept me informed along the way, well worth the price.

Quick fair and got it done! Would highly recommend! Great with my annoying dogs!

He was very knowledgeable and honest and price was fair

Great service, found my problem and was able to resolve without purchasing a whole new furnace. They were very professional and efficient and above all honest. I would definitely use them again and would highly recommend them. Thanks for the great service STACK!

Very satisfied, he answered all questions and showed me the cause of the problem. I will hire them again

Great! Will call to begin work.

Electrician located power surge on Electric Co side of meter. Lines coming into mast lost ground

It was awesome they did an excellent job. Where polite and courteous answered all my questions and went through all they were going to do. Would hire them again in a minute.

The Electrician was awesome & after work was complete, he even vacuumed his mess that was made.

they were incredible arrived on time , took time to ensure no mess cleaned up before they left .i was so impressed we just hired them to do a plumbing repair

Who knew a new boiler could be so sexy! Your team did an amazing job and were uber professional, likable and knowledgeable. I'm very impressed. Glad I went with Stack!

it went well

The technician was not on time for the quote , but other than that it was pretty cut and dry.

The job is extremely well done!

The furnace tune-up went well. The technician described everything he was doing as he did it. He took photos of the furnace's system and entered other data so that a future technician would have that info in case of an emergency. There was an Angi coupon for $10 bucks off, but it was outdated. Boo. Still, it seemed to be a reasonable price for the service.

Everything went very well.