Climate-Tech Inc

Outstanding! From the initial inspection, through the quote, to the completed work, Climate-Tech was a pleasure to work with! Employees were on time, professional and neat. The work done was excellent! I would highly recommend them to friends and family.

They were excellent service, always on time, very knowledgeable and very clean, they wore mask, they covered everything and they were on time.

The honesty, quality and professionalism of the people who founded this business were definitely passed down to the son who currently runs this company. They have been maintaining our HVAC system for over 20 years and have kept it reliable in the hottest of summers and coldest of winters. Our old system was reaching a point where it was not going to be cost efficient to throw money into it to make any major repairs that may arise and would not be a selling point since we plan on moving in a few years. They came in, evaluated our needs and installed a great HVAC system that'll provide us with comfort and reliability and be able to extend those virtues to subsequent owners. I have absolutely no reservations in recommending Climate Tech for all your Heating and Cooling needs.

Efficient and thorough work by the techs. Work site was left cleaner than before starting. Protective floor coverings were place to protect floors.

We've had the same heating and air conditioning service people for over the past 10 years. They are very reliable.

That was fine. I would use them again. I have been with them for years. That was expensive. I am not sure about their price. I just feel like they were responsive. They answered my questions. They certainly seemed to do a very good job.

I have been with them for years. They come twice a year and service my issues with my heat pump and air handler.

They were very accommodating and did the work on a Saturday, as they were fully booked til mid-December but wanted me to have heat before then.

Two day job. Crew worked diligently and efficiently. Excellent layout and piping. Dealt with unexpected problem with furnace conversion capably and efficiently--indeed went the extra mile on this problem! Can't say enough about how pleased I was with their work and the friendliness of the crew. First rate.

Our tech Ryan was the best. He was on time, explained everything he did, and he was so friendly. The job to remove our old garage heater was bigger than they thought, but he worked us in We highly recommend this company.

FANTASTIC! We have had a contract with Climate-Tech for ten years to service the air conditioner and furnace. They have always been fair and prompt. When they replaced our air conditioner, they took special care in the installation of the unit in our back yard where we have landscaping. We are quite particular about our yard, which they knew, and they went above and beyond to make the unit and area surrounding it look perfect!

I didn't call them actually until July or August and that was the second time that happened. He said "Well, I'm just letting you know ahead of time that one of these days you're going to be needing a new furnace and air conditioner," so he kind of put me on warning. He told me that I needed to keep all the leaves and everything away from the base because this is where these critters get it and then go in there to build their little nest for the winter. I started putting down that critter stuff and mothballs to keep them from going in there. Last year I didn't have a problem because they didn't like the smell of that stuff. I did it again this year so hopefully my air conditioner will work this summer. The guy from Climate-Tech was a little bit pricey, but they got the job done. They knew exactly what they needed to do and they did it, so I have no problems with Climate-Tech. They came when I asked them to and they were fair. The father came out the first time and fixed it and then in 2013 the son came out and fixed it. The father was the one that told me that I probably would be needing a furnace one of these days, but then the son kind of just reiterated that fact. The house was built in '61 and the last people that were here said that they didn't think that was the original furnace. He told me that they didn't make them very efficient then and this one isn't either, so I'm sure it probably does need to be changed up.

I have used them for years; they have worked well with me over the years. They had to do a lot of work to install the AC as I live in a ranch home on a slab and they had to put in the duct work and get everything functional.

They are very professional and they know what they are doing. They are qualified. They have a number of people on staff, so that they can respond. I would absolutely use them again in the future.

Climate-Tech has been servicing my heating and cooling systems for quite a few years. This year was no different. I received the same stellar service and attention that I've come to expect from them. Never any high pressure just good, old fashioned honesty and integrity. I don't anticipate any issues this winter with my 21 year old Bryant furnace but know exactly who to call if I do and that's Climate-Tech.

They're very professional. They do good quality work. They really keep me informed on the process.

Very reliable. John oversees the work of his men. He corrects any issues on the spot. I would not hesitate to recommend them; in fact, I just recently did!

They were good. I liked it because they finished up the work that they said they would do. They were qualified in doing the whole job.

Excellent service from this company for years. I will definitely continue to use them in the future.

Went well. They determined I need a new coil and did not do an expensive dye testing as suggested by another provider.

I've been a customer of Climate Tech since 2000. They have serviced our heating and cooling needs for two homes through two remodeling projects and general maintenance. Technicians are prompt, courteous, and take the time to thoroughly explain any services they recommend. We've worked directly with John Dubecky on our remodeling needs. He is extremely knowledgable and understanding of budgeting restraints. I strongly recommend their services.

Our old tankless BOSH water heater went out on 2/6/14. We contacted Climate Tech on 2/6 and they sent their tech (Dave) out to our home on 2/7. Dave died his best to re-light the pilot and was successful, but told us he was concerned about the pilot light being to high. He suggested for the short term we only have the pilot light ignited when we needed to shower or run the dishwasher. I/we told him to go forward with installing a new tankless heater. He suggested we install a RHEEM vs. a BOSCH. He did inform us that Climate-Tech had a large job and commitment to a local Animal Shelter that lost their hot water, but he was able to schedule us for a new install on 2/11/14. The old heater did not cooperate so we went without hot water for 3.5 days for safety reasons. As promised, Dave and his Associate Tech Ben showed up as scheduled on 2/11. Bioth Dave and Ben worked for several hours as the job was a bit more complicated than they expected. They went the extra mile to install the heater and components and ground wires, etc., and did not surprise us with any extra cost extras. Ben walked both myself and my finace' through the operation of the new RHEEM water heater and both Dave and Ben worked very hare, they were both very friendly and courteous and professional. They were outstanding in their efforts, especially working on a day the was very cold. The price was very fair and the work was high quality. I/we would use Climate-Tech again without any hesitation, they are great!

Bad circuit board for thermostat control. Tech went to distributor to pick up new board as they did not have one in their office rather than wait to have one delivered. |Scheduled appointments occur at proper time. Techs are willing to call for advice or have another tech stop by if there are issues they are not comfortable with (We have a rather sophisticated unit, not the average model). |

I called around 11:00am on May 22nd and explained the situation about our a/c. Our a/c was running and blowing air, but the air was not cold. The person I spoke with asked if we were customers, which we were not, since we had not had our a/c serviced since we owned the house. I was then asked when the last time the a/c was serviced, and I explained that we purchased the house eight years ago and have never had the a/c checked. After giving my information, I was told that I would be on the list, but they couldn't guarantee service that day because you never know how long each service call would take, but if they weren't going to be able to arrive that day, they would call me before they left for the day and set an appt for the next day. That was fine - I realized it was 11am and they already had service calls going out. I didn't receive any calls at the end of the day, so I assumed that I would hear from them in the morning. The humidity was getting slightly better, plus we had the windows open and a ceiling fan running, so it wasn't completely unbearable. The next morning I did not receive a call, so I waited until around 11:00am and called to check on our service call. I was told at that point that not only were they not planning on coming out at all that day, but it would be at least two weeks before they might be able to come out. I was told they are a small company with only a few employees, and apparently had received so many calls or completely underestimated how long each scheduled service call would actually take. I asked them to take me off their list and politely thanked them. In my opinion, the customer service aspect is completely inexcusable. I cannot believe that they were so inundated with incoming calls that they did not have any time at to call at the end of the work day or the next day before I called them back the next day, to telephone me and let me know that they would not be able to come out as scheduled. I am glad that I did call to check and I am completely under the impression that they had no intention to call (especially after finding out the following day that they supposedly were two weeks out on calls - which they could have told me during the initial call, at the end of the work day, or anytime before I called at 11am the next morning). If they could not complete the service, I wish I would have known at the time I called so I could schedule another company. Thankfully, I contacted another local company who I thought we had used for our furnace, but there was no sticker on our furnace so I had forgotten which company it was. We were able to get our a/c service scheduled with the other company. I am just really disappointed with how things turned out with this company. *UPDATE This company knows nothing about our equipment. Their failure to address their customer service is the main issue and it seems if anyone say anything, they immediately reverse the problem back to the customer instead of addressing their failure as a business. Our issues with our central air were addressed immediately by another company without any problem. After contacting another company, they made an appointment for the next day and I received a call well within the time frame that the company said their service person would arrive. That is just good customer service - something Climate-Tech failed at providing. That is the real issue. Obviously it is easier to turn the situation back on the customer instead of apologizing and making sure their customers come first. I would seriously think about that before you contact this company...

The personnel, Colleen in the office and the service techs, always are very personable and professional. Josh came to my home to perform the tune ups needed and was nothing less than professional and knowledgeable. He recommended a few repairs/parts to keep my HVAC running smoothly and prevent further problems in the future. I love it when a company doesn't scare you to death to get you to buy unneeded items. I have used Climate-Tech for years because I trust them and respect their integrity.