K & K Heating & Cooling

Founded 2014 • With Angi since June 2015

Small family owned business offering 24/7 emergency service.

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

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Verified Reviews

5.0

(71) Verified Reviews

Ratings Distribution

5

69

4

1

3

0

2

0

1

1

Rating Details

Price
4.9
Professionalism
5.0
Punctuality
5.0
Quality
5.0
Responsiveness
5.0

Read reviews by category

HVAC Companies (69)water heaters (3)
Showing 1-25 of 71 reviews
John P.
5.0
05/06/2021
Hired this company to install new furnace and air conditioner. I was impressed with Mike the salesman, he worked with me to make sure I got the best system that I wanted for our house. My biggest concern with picking a company out to do the installation. Any retired HAVAC person will tell you that you can buy the best products, but if not installed right you are going to have problems. Don and Dwayne did an excellent job making sure everything was done right the first time ( no shortcuts ). Company stands behind their installations with a guarantee, that is important. I like that everything start to finish was one price, all listed on estimate before work began. I will continue you use this company for regular service and highly recommend them. They want to earn your repeat business not just make a quick buck off of you. Thank you John Berea,Oh
Description of Work
New Havac system
Category
heating & air conditioning/hvac
Hire Again?
Yes
Gladys B.
5.0
12/14/2020
Excellent A+ Experience. We're well pleased with this company. They arrived on time and were very efficient, friendly and extremely neat. They covered the floors and steps to prevent any damage. They completely cleaned up the furnace area. We'll definitely use them again.
Description of Work
New High Efficiency Furnace With A Humidifier
Category
heating & air conditioning/hvac
Cost
$5,000
Hire Again?
Yes
Bill B.
5.0
11/04/2019
He's a nice guy and he did a good job.
Description of Work
They did a yearly maintenance on our system.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for sharing. Have a great day!
kathy S.
5.0
08/25/2019
very well. Instead of replacing a 15 year old furnace with these problems the tech recommended to fix it, and it seems to be doing well.
Description of Work
repair on furnace, replace broken blower wheel, replace cracked collector box, rewire hot water tank
Category
heating & air conditioning/hvac
Cost
$902
Hire Again?
Yes
Michael C.
5.0
06/20/2019
Keith stopped by and gave my system an evaluation. There was no charge to this visit and he was extremely thorough and reasonable. Got me the quote in 2 days for a complex system. Right now, things are working out ok so we aren't moving forward yet, but when it is time, I plan to use this company.
Description of Work
Got a quote for a new AC system
Category
heating & air conditioning/hvac
Hire Again?
Yes
Robert S.
5.0
05/23/2019
Appointment was for 8-10 AM on Wed. 5/15/2019. Technician showed up at 9:00 AM. He completed the work in around 40 min. He did not find any problems.
Description of Work
Air conditioner clean and check.
Category
heating & air conditioning/hvac
Cost
$79
Hire Again?
Yes
Bonnie T.
5.0
01/01/2019
Smoothly. The tech was knowledgeable, explained what he was checking for, and how he would accomplish the tests and did the necessary cleaning. He installed a filter that I'd already bought, checked the April Air humidifier and filter. Everything checked out OK. The technician was friendly and personable as was the one who came last year. I was very satisfied.
Description of Work
furnace check and cleaning
Category
heating & air conditioning/hvac
Cost
$79
Hire Again?
Yes
Melanie G.
5.0
10/28/2018
Mike came out to clean and check the furnace. He was polite, professional and on time. I will hire K & K again.
Description of Work
Furnace clean and check.
Category
heating & air conditioning/hvac
Cost
$79
Hire Again?
Yes
Robert S.
5.0
10/16/2018
Very well. Tech was on time and professional.
Description of Work
Furnace Clean & Check. Clean and inspect burners. Clean pilot/sensor. Check controls and wiring. Check motors and fans. Check thermostat. Cycle from thermostat and test operation.
Category
heating & air conditioning/hvac
Cost
$79
Hire Again?
Yes
Raymond C.
5.0
08/21/2018
I found K and K online and contacted them via email. They responded promptly and Keith came out to provide an estimate the same day. He was professional and informative. He provided me a written estimate, again same day. I plan on moving forward in having the company complete the work.
Description of Work
I need several runs of duct work replaced due to a renovation project, as well as a larger return drop installed.
Category
heating & air conditioning/hvac
Cost
$1,092
Hire Again?
Yes
Lauren M.
5.0
03/03/2018
Our furnace stopped blowing hot air, so we looked for HVAC contractors on Angie's List and found K&K. We called them at 9 PM and they quickly picked up and offered to come out the same night. It could wait, so we scheduled the appointment for the next day. Jesse Lihwa showed up right on time. He was extremely professional, friendly and knowledgeable. He had exactly the right specialized equipment and experience to quickly diagnose the immediate issue. Furthermore he also found and fixed the underlying calibration issue to prevent it from happening again. He also worked well with the home warranty representative on the phone to get us the most compensation possible. I was extremely pleased and would definitely use them again.
Description of Work
Furnace repair
Category
heating & air conditioning/hvac
Cost
$280
Hire Again?
Yes
Daniel S.
5.0
12/30/2017
Excellent work. I had contact with two different repairmen and also had the opportunity to work with Keith (the owner) and his wife. The first repairman was extremely friendly, knowledgeable and honest. He informed me of each thing he was doing and was quite interactive. Keith also went above and beyond during each contact I had with him over the phone. He was very knowledgeable, kind, attentive to my concerns, and easy to work with. His wife also listened carefully and was very professional, yet relatable. The work was not only done to completion but when a second issues arose, Keith did not hesitate to send someone out again who thoroughly ensured the issue was rectified. I would certainly use K&K again in the future.
Description of Work
Needed a furnace tune-up, filter replacement, and subsequently had issues with the thermostat and how it was communicating with the furnace.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Michelle R.
5.0
12/21/2017
The serviceman who arrived for the job, Richie, was extremely friendly, courteous and professional. He called ahead, arrived on time and was very thorough in checking and re-lighting my furnace. He communicated very well what needed to be done for the inspection and even showed me step-by-step how to light the pilot myself for future reference—great info to know! He also gave me an estimate on-the-spot for a leaky valve that should eventually be replaced. (I should also mention that I contacted several other heating companies before I lucked upon K & K. I was in a “no heat” situation and the other businesses either failed to respond or said they didn’t service my “type” of furnace). Richie, however, arrived confident, ready to work, was experienced with my brand of boiler furnace and assured me that I’d have heat again in no time. The price for the inspection was very fair and it was money well-spent. I highly recommend K & K and of course, I’d be glad to call on them again for future service.
Description of Work
I had a boiler furnace that needed inspection and the pilot light needed to be lighted.
Category
heating & air conditioning/hvac
Cost
$59
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to share your experience. Richie is an amazing tech and one of my best guys. I know he will be happy to hear how pleased you are with the work. As always let us know if you need anything in the future. Have a great holiday! Keith
Kirill S.
5.0
12/19/2017
Richie came out, diagnosed and fixed the problem. He came exactly on time, spent time fixing our fairly new furnace (<10years old) vs. just replacing parts and everything is in working order. Very impressed with K&K Heating & Cooling professionalism, punctuality and overall experience. Highly recommend!
Description of Work
Overall temperature in the house would not get warmer 68F-69F. Was told by a different HVAC company we might need to our replace furnace and if that doesn't solve the issue, possible some ductwork might be needed.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for sharing your experience. We pride ourselves in being honest and thorough. I’m happy that we were able to get everything running properly. Let us know if you need anything in the future. Keith
Barbara W.
5.0
11/24/2017
Friendly, prompt, cheerful, and very reasonable price. These guys are great.
Description of Work
30 year plus furnace needed to be replaced.
Category
heating & air conditioning/hvac
Cost
$2,200
Hire Again?
Yes

Service Provider Response

Thank you for sharing the kind words. Keith
Jervase D.
5.0
11/05/2017
Kieth came out on time and finished the botched install got ,y central air up and running to optimal performance I’m extremely pleased with this companies competent and professional employees awesome company will used them from now on
Description of Work
My central air wasn’t installed correctly
Category
heating & air conditioning/hvac
Cost
$900
Hire Again?
Yes

Service Provider Response

Thank you for sharing your experience. I’m sorry that it had to come to to finishing up an installation from another company. Let us know if you need anything in the future. We are more than happy to help. Keith
David G.
5.0
10/21/2017
The crew were great and worked some long hours to complete the job in two days. They accomplished a lot of work in a brief period of time, and cleaned up everything once they were finished. They surpassed our expectations and we'd recommend them without reservation!
Description of Work
Installation of a new high-efficiency furnace to replace a very old heater that was long overdue for replacement. A two day install for the heater, a coil for the outdoor A/C unit and some additional ducting to vents that had been capped long ago and we reopened.
Category
heating & air conditioning/hvac
Cost
$4,800
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to share your experience. I am happy that you are completely satisfied. As always don't hesitate to call if you need anything in he future. Keith.
ANNA K.
5.0
08/28/2017
Excellent. The owner Keith was very helpful and recommended a small pump which took water from my AC and heating unit. It was an added cost but Keith didn't pressure me into the sale. I was grateful for suggesting the pump because until then I had been tripping on a rigged add on to my heating/ac unit. That had been installed a few years ago by another reputable Angie's list contractor. Keith was honest and did not try to sell me anything.
Description of Work
I needed to have my AC checked in the spring and they were the ones whom I invited to do it.
Category
heating & air conditioning/hvac
Cost
$400
Hire Again?
Yes
Kelly T.
5.0
08/25/2017
The guys at K&K spent two days taking out the old appliances and replacing them with brand new ones. They were professional and friendly and explained everything that they were doing. They also installed a new thermostat and CO2 detectors. I received a few other quotes for similar services, and their price was by far the best. I would definitely call them again if I needed any other work done.
Description of Work
We bought a house and needed to replace the 40 year old furnace. We also decided to go ahead and replace our aging air conditioner at the same time.
Category
heating & air conditioning/hvac
Cost
$5,100
Hire Again?
Yes
Zita K.
5.0
07/01/2017
Keith was wonderful and did an amazing job!
Description of Work
A/C Repair
Category
heating & air conditioning/hvac
Hire Again?
Yes
Robert S.
5.0
06/28/2017
Did all the tune-up items as advertised. Said my refrigerant was about 1 pound, and recommended that some be added. He was not pushy. I decided to spend the $98 for this.
Description of Work
Purchased a 20 point air conditioning tune-up for$69.
Category
heating & air conditioning/hvac
Cost
$167
Hire Again?
Yes
Roxanne V.
5.0
06/16/2017
Contacted in Wednesday, appointment made for Thursday. Gave us all the options for our AC. Very friendly. Very quick. Will use again!
Description of Work
AC was not functioning properly.
Category
heating & air conditioning/hvac
Cost
$300
Hire Again?
Yes

Service Provider Response

Thank you for sharing. We're here for you if you need anything else. Keith
Mike B.
5.0
06/02/2017
Incredible service and very professional. Keith and his wife are high quality people. Highly recommend.
Description of Work
Two new air comditiomers installed
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for sharing your experience. Keith.
TRAVIS U.
5.0
04/17/2017
Keith and his guys were great. He gave me a great price on a new Trane furnace and AC unit. For the price I would've expected a pretty basic install job. From what I can tell, Keith doesn't do basic work. He went above and beyond to make sure everything was done correctly in the best way possible. He put the furnace on a base to make it run more efficiently. He put in a new cold air return. Included a WIFI touchscreen thermostat. Included a new humidifier for comfort. Sealed off everything, cleaned up after the job and walked me through the whole system. They could have done the bare minimum and I still would've been satistifed, as I got a great system for a great price. I'll definitely be calling Keith in the future.
Description of Work
New furnace and A/C units installed.
Category
heating & air conditioning/hvac
Cost
$6,500
Hire Again?
Yes

Service Provider Response

Thank you very much for the review. I am glad that you are so satisfied. Let me know if you need anything in the future. Keith.
Gabe J.
5.0
04/01/2017
The technician that came to my house was great! He was so helpful, he explained everything, including what could have been the problem, all while diagnosing what WAS the problem. He found what ended up being the problem, fixed it, cleaned everything up, checked to make sure everything was running efficiently and correctly (including temperatures, PPM, etc.) and explained a lot of general upkeep and maintenance stuff. I couldn't be happier. I'm so glad I found this company, and I will DEFINITELY be calling them back ANYTIME I have a problem.
Description of Work
Furnace stopped working, needed diagnosis, tune up, and cleaning.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to share your experience. Let us know if you need anything in the future.

Phone

Address

4107 Brookpark Rd

Cleveland, OH 44134

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://www.kandkheatingandcooling.com/

Other Information

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Financing Available
Licensed
Trade License Number
47450
Trade License Expiration
06/13/2023
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

K & K Heating & Cooling is currently rated 5 overall out of 5.

K & K Heating & Cooling is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

K & K Heating & Cooling accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

No, K & K Heating & Cooling does not offer free project estimates.

Yes, K & K Heating & Cooling offers eco-friendly accreditations.

No, K & K Heating & Cooling does not offer a senior discount.

Yes, K & K Heating & Cooling offers emergency services.

No, K & K Heating & Cooling does not offer warranties.

K & K Heating & Cooling offers the following services: Air Conditioning & Heating - Repairs, Maintenance, Installation, & Sales.