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Verified Reviews for Water Softener Service pros in Troy, OH

*The Angi rating for Water Softener Service companies in Troy, OH is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Troy, OH is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on December 15, 2025

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Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

Avatar for KC Services LLC

KC Services LLC

4.92(
51
)

KC Services LLC

4.92(
51
)
Customers say: Quick response
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

Plumbing - Heating - Air Conditioning repair and replacement, Drain Cleaning

"Keith's quote for a 40 gal. water heater (plus pan) was less than the others I called. He came the next day, called ahead, arrived promptly, answered my questions, was professional and polite. I will call him the next time I need a plumber."

Jan J on July 2019

Plumbing - Heating - Air Conditioning repair and replacement, Drain Cleaning

"Keith's quote for a 40 gal. water heater (plus pan) was less than the others I called. He came the next day, called ahead, arrived promptly, answered my questions, was professional and polite. I will call him the next time I need a plumber."

Jan J on July 2019

Avatar for The Waterworks

The Waterworks

4.66(
2,430
)

The Waterworks

4.66(
2,430
)
Customers say: Quick response
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: [email protected] [email protected] [email protected]

"Exactly what I expected - I have used them several times in the past years. They are professional and know the plumbing business inside and out. I am never disappointed."

KATHY K on February 2025

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: [email protected] [email protected] [email protected]

"Exactly what I expected - I have used them several times in the past years. They are professional and know the plumbing business inside and out. I am never disappointed."

KATHY K on February 2025

Avatar for A-Abel

A-Abel

4.69(
275
)

A-Abel

4.69(
275
)
Customers say: Super punctual
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

2012 was our 75th Year. We must be doing something right. We will work hard to make sure ANGIE'S LIST customers are pleased with our service. Our Experts are Experienced and ready to solve your Home's problems.

"They did a great job and have a nice work."

Carol B on December 2021

2012 was our 75th Year. We must be doing something right. We will work hard to make sure ANGIE'S LIST customers are pleased with our service. Our Experts are Experienced and ready to solve your Home's problems.

"They did a great job and have a nice work."

Carol B on December 2021

Avatar for Ed's Heating Cooling Plumbing Electric

Ed's Heating Cooling Plumbing Electric

4.73(
126
)

Ed's Heating Cooling Plumbing Electric

4.73(
126
)
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Your one-stop-shop for heating, air conditioning, plumbing, and electrical solutions in the Dayton, Ohio & surrounding Miami Valley. One call to (937) 667-6713 really does it all when it comes to keeping your homes and businesses running smoothly. Contact us at [email protected] for professional and affordable heating cooling plumbing electric services from Ed's. For over 30 years Ed's has delivered comfort to our neighbors. Our commitment to our customers gives you peace of mind. We listen closely to your needs, then work with you on determining the most efficient and affordable solution. Ed's is Licensed, Bonded, and Insured for your safety, peace of mind, and protection. Our State of Ohio contractor's license numbers are #47383 for HVAC, heating and air conditioning, #47100 for plumbing, and #46262 for electric. Our technicians are certified and factory trained to install or fix most major brands of furnaces, air conditioners, heat pumps and plumbing equipment. Ed's HVAC technicians are also NATE certified by the North American Excellence (NATE) Air Conditioning Excellence – ACE Exams. You can rely on Ed's for new building, remodeling and maintenance projects at your home or office. And you can be confident knowing that when you call Ed's for assistance, you will get a trained and knowledgeable representative to meet your needs. We offer FREE SECOND OPINIONS and FREE ESTIMATES. Ed's is your single source solution to help you with -- *Heating issues including furnaces, boilers, geothermal, and heat pumps *Cooling problems with air conditioners *Plumbing concerns such as water heaters, clogged drains, toilets, broken pipes, leaky faucets and much more *Electrical projects including wiring, service panels, lighting, generators and much more Contact Ed's Heating Cooling Plumbing Electric and discover what thousands of satisfied Dayton and Miami Valley customers already know - when it comes to comfort, no one can compare.

"The electrical and plumbing was good"

Dennis S on February 2019

Your one-stop-shop for heating, air conditioning, plumbing, and electrical solutions in the Dayton, Ohio & surrounding Miami Valley. One call to (937) 667-6713 really does it all when it comes to keeping your homes and businesses running smoothly. Contact us at [email protected] for professional and affordable heating cooling plumbing electric services from Ed's. For over 30 years Ed's has delivered comfort to our neighbors. Our commitment to our customers gives you peace of mind. We listen closely to your needs, then work with you on determining the most efficient and affordable solution. Ed's is Licensed, Bonded, and Insured for your safety, peace of mind, and protection. Our State of Ohio contractor's license numbers are #47383 for HVAC, heating and air conditioning, #47100 for plumbing, and #46262 for electric. Our technicians are certified and factory trained to install or fix most major brands of furnaces, air conditioners, heat pumps and plumbing equipment. Ed's HVAC technicians are also NATE certified by the North American Excellence (NATE) Air Conditioning Excellence – ACE Exams. You can rely on Ed's for new building, remodeling and maintenance projects at your home or office. And you can be confident knowing that when you call Ed's for assistance, you will get a trained and knowledgeable representative to meet your needs. We offer FREE SECOND OPINIONS and FREE ESTIMATES. Ed's is your single source solution to help you with -- *Heating issues including furnaces, boilers, geothermal, and heat pumps *Cooling problems with air conditioners *Plumbing concerns such as water heaters, clogged drains, toilets, broken pipes, leaky faucets and much more *Electrical projects including wiring, service panels, lighting, generators and much more Contact Ed's Heating Cooling Plumbing Electric and discover what thousands of satisfied Dayton and Miami Valley customers already know - when it comes to comfort, no one can compare.

"The electrical and plumbing was good"

Dennis S on February 2019

Avatar for Atherton Plumbing

Atherton Plumbing

4.74(
126
)

Atherton Plumbing

4.74(
126
)
Customers say: Super punctual
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, gas line installation, drain cleaning, trenchless pipelining, HALO water treatment & filtration systems, Streamlabs water monitoring system. Commercial services include: hydrojetting & excavation,hydro vac, backflow testing and certification.

"Anthony was on time, professional and kind. He was thorough with explaining the repairs he needed to make, made sure we understood the estimates and did fantastic work. The price was higher than I think it should’ve been, but it needed done and I accept the cost for professional work."

B C on November 2025

Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, gas line installation, drain cleaning, trenchless pipelining, HALO water treatment & filtration systems, Streamlabs water monitoring system. Commercial services include: hydrojetting & excavation,hydro vac, backflow testing and certification.

"Anthony was on time, professional and kind. He was thorough with explaining the repairs he needed to make, made sure we understood the estimates and did fantastic work. The price was higher than I think it should’ve been, but it needed done and I accept the cost for professional work."

B C on November 2025

Avatar for Environmental Doctor

Environmental Doctor

4.68(
56
)

Environmental Doctor

4.68(
56
)
Customers say: Super punctual
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Additional contact name - Brenden J Gitzinger. Additional DBA - Indoor Environmental Specialists Inc.

"Enviro Dr listen to my ideas/concerns and accounted for them in the proposal. Competitive price. Called when they were on their way. Very responsive to phone calls and emails. What more could you ask for."

Aaron B on July 2018

Additional contact name - Brenden J Gitzinger. Additional DBA - Indoor Environmental Specialists Inc.

"Enviro Dr listen to my ideas/concerns and accounted for them in the proposal. Competitive price. Called when they were on their way. Very responsive to phone calls and emails. What more could you ask for."

Aaron B on July 2018

Heeter Plumbing LLC

4.90(
20
)

Heeter Plumbing LLC

4.90(
20
)
Customers say: True professional
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Additional contact names - Kathy Heeter, Chris Heeter.

"I was very pleased with all aspects of Heeter Plumbing. They were very efficient and professional. They replaced my outside faucet, which hadn't been usable for several years after freezing one winter, and installed the water heater both in one day. Unfortunately after trying a couple of different things, the tub faucet which had just a trickle of water coming from it, was was unable to be fixed the first trip. Another company tried to fix the same problem earlier in the year, but I ended up experiencing the problem again and worse. After getting a separate estimate for the problem job, another time was set to complete the work. Upon arrival, they tried several things again to see if they would work before actually going through with the most expensive solution. They had to cut an access panel through a bedroom wall to get to the pipes to replace them. They did a great job with clean up. The estimate price was right on target. After they were finished, water filled the tub faster than it ever has in the 21 years I've lived in the house. After several months later, it's continuing to work just as well. I wouldn't hesitate to use them again in the future!"

JENNIFER T on March 2018

Additional contact names - Kathy Heeter, Chris Heeter.

"I was very pleased with all aspects of Heeter Plumbing. They were very efficient and professional. They replaced my outside faucet, which hadn't been usable for several years after freezing one winter, and installed the water heater both in one day. Unfortunately after trying a couple of different things, the tub faucet which had just a trickle of water coming from it, was was unable to be fixed the first trip. Another company tried to fix the same problem earlier in the year, but I ended up experiencing the problem again and worse. After getting a separate estimate for the problem job, another time was set to complete the work. Upon arrival, they tried several things again to see if they would work before actually going through with the most expensive solution. They had to cut an access panel through a bedroom wall to get to the pipes to replace them. They did a great job with clean up. The estimate price was right on target. After they were finished, water filled the tub faster than it ever has in the 21 years I've lived in the house. After several months later, it's continuing to work just as well. I wouldn't hesitate to use them again in the future!"

JENNIFER T on March 2018

Avatar for Summers Plumbing Heating & Cooling of Dayton

Summers Plumbing Heating & Cooling of Dayton

4.67(
45
)

Summers Plumbing Heating & Cooling of Dayton

4.67(
45
)
Customers say: True professional
58 years of experience

As a family-owned and operated business, we have proudly served our loyal Indianapolis customers since 2011. Backed by more than 40 years of hands-on industry experience, we are well versed in all areas of plumbing, indoor air, heating, and cooling. In fact, our licensed and insured Indianapolis plumbing and HVAC technicians always stay on the cutting-edge of industry advancements.

"Serviced and cleaned water heater. Provided me with a quote for tankless water heater. The technician was polite and explained everything in detail. Took the time to review “in detail and also took the time to review what he was doing and the cost of that. Excellent service, quick service and I definitely would use them again."

Bradley P on March 2021

As a family-owned and operated business, we have proudly served our loyal Indianapolis customers since 2011. Backed by more than 40 years of hands-on industry experience, we are well versed in all areas of plumbing, indoor air, heating, and cooling. In fact, our licensed and insured Indianapolis plumbing and HVAC technicians always stay on the cutting-edge of industry advancements.

"Serviced and cleaned water heater. Provided me with a quote for tankless water heater. The technician was polite and explained everything in detail. Took the time to review “in detail and also took the time to review what he was doing and the cost of that. Excellent service, quick service and I definitely would use them again."

Bradley P on March 2021

MERRELL PLUMBING INC

4.55(
38
)

MERRELL PLUMBING INC

4.55(
38
)
Customers say: Quick response
49 years of experience

CHARGES AN HOURLY RATE. TRAVEL CHARGES MAY APPLY. EXTRA CHARGE FOR AFTER HOUR SERVICES. LICENSE NUMBER #1262

"Highly Disappointed/Dissatisfied. 8/18/21 had hot water tank replaced by Merrell Plumbing tech. Paid $1536.16 9/5/21 have water dripping down the wall and on to the floor. Discover it’s coming from a hot water pipe and call Merrell back for emergency service to repair. Paid $500.85. 9/8/21 talk with Mark about my concern that the leak was coming from the same pipe that connects to the hot water tank that was replaced a couple of weeks earlier. Coincidental? Maybe/Maybe not. I asked Mark, as a good faith gesture, if an adjustment could be made (i.e. that I pay the regular labor rate vs. the emergency labor rate) as I believe the leaking issue could have been related to when the hot water tank was replaced as the tech would have had contact with that water pipe. Mark’s responses: “There was some corrosion on the pipe so no adjustment will be made” (my attempts to say that perhaps the tech working on the end of the pipe contributed to the leak happening were dismissed). “I made the decision to schedule the emergency call on Sunday and not wait until Tuesday when the office was back open”. That was correct but I had water coming down my wall. “I could have turned the water off”. That was correct but having no water for several days was not a viable option for me and my family."

Tim O on September 2021

CHARGES AN HOURLY RATE. TRAVEL CHARGES MAY APPLY. EXTRA CHARGE FOR AFTER HOUR SERVICES. LICENSE NUMBER #1262

"Highly Disappointed/Dissatisfied. 8/18/21 had hot water tank replaced by Merrell Plumbing tech. Paid $1536.16 9/5/21 have water dripping down the wall and on to the floor. Discover it’s coming from a hot water pipe and call Merrell back for emergency service to repair. Paid $500.85. 9/8/21 talk with Mark about my concern that the leak was coming from the same pipe that connects to the hot water tank that was replaced a couple of weeks earlier. Coincidental? Maybe/Maybe not. I asked Mark, as a good faith gesture, if an adjustment could be made (i.e. that I pay the regular labor rate vs. the emergency labor rate) as I believe the leaking issue could have been related to when the hot water tank was replaced as the tech would have had contact with that water pipe. Mark’s responses: “There was some corrosion on the pipe so no adjustment will be made” (my attempts to say that perhaps the tech working on the end of the pipe contributed to the leak happening were dismissed). “I made the decision to schedule the emergency call on Sunday and not wait until Tuesday when the office was back open”. That was correct but I had water coming down my wall. “I could have turned the water off”. That was correct but having no water for several days was not a viable option for me and my family."

Tim O on September 2021

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Water Softeners questions, answered by experts

Water softener life spans range from 10 to 25 years, with most lasting around 15 years on average. After the 10-year mark, you may see your softener’s performance diminish as it progresses in age. Proper water softener maintenance can impact how long your water softener lasts. Likewise, a home with very hard water or a high demand will put more demand on your softener, which in turn shortens its life span.

It depends on the type of surface. For instance, if you’re trying to get rid of hard water deposits on glass, you can spray vinegar onto the surface and wipe it off with a soft cloth or non-abrasive sponge. However, if the deposits are on granite or natural stone, it’s better to use baking soda and water rather than vinegar or other acidic cleaners.

Selecting the right system depends on testing your water to understand the contaminants present and considering your household's water usage and specific needs, such as removing specific contaminants.

Yes, it is safe to bathe in yellow water. The iron or tannin content won’t harm your skin, and soap will clean you whether your water is clear or yellow. If you find bathing in yellow water problematic, you can ask a pro to inspect your plumbing and determine how to get your water clear again.

Yes, a water softener can remove scale deposits. According to the U.S. Department of Energy, after you add a water softener to your home, “gradually the softer water will dissolve limescale scale deposits and remove the problem entirely.” Installing a water softener—or water descaler—will also help prevent new scale deposits from forming.

The Troy, OH homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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