Brocious Plumbing Heating & A/C LLC

Mr. Brocious was hired due to a flooded basement that had destroyed my control board on my furnace. He discovered the clogged drain by noting the water wasnt draining. I ask him to give me a estimate on my clogged drain and got a ** I dont know ** He then tells me he can fix my furnace, I told him my company was coming out the next day to fix it, but the water had to be removed for their safety. He didnt have a pump when he arrived and ask me if I had one! Why would I call a plumber if I had a pump? He had to go get a PUMP! He had to buy one! Never did he mention I would be charged. In fact he gave me no pricing at all, which made me uncomfortable and I should have went with my gut feeling and told him to leave! Long story short, he pumped out the water TOOK IT UPON HIMSELF to fix my furnace and CHARGE me for it, and charged me for the pump he bought for his company and took it with him ! I flooded 12 days later, called a competitor who was out in 3 hours, I had to buy a pump, after I was charged for one from this Brocious Plumbing. My furnace was destroyed again! He hadnt cleaned the drain or called ! Run for your life with this man! He is nasty rude and creepy looking. I had a security system installed after dealing with him! The Competition had it cleaned out in under 2 hours, plus found some issue&s I needed to address. I do have my go to plumber now, but I wouldnt recommend this person to anyone!

Quick response, and superior customer service

Great communication, fast response within the same week. Replaced a faucet in a bathroom and gave a quote for another project. Will definitely hire again!

Called on a Monday, showed up next day. Jeff said it was a small piping union leak and tha6 he would be back the next day. A WEEK later, I called the office and ask what the status was on my Hot Tub, The office said that they got busy and "forgot". I said Ok, just come and fix it. the ye showed up two days later and "fixed" the Hot Tub. He charged 280 (WHICH INCLUDED THREE TRIPS) The HOT TUB STILL LEAKS. I WILL NEVER USE THIS SERVICE AGAIN.

Expensive

Great job and very reasonable and honest. This is gonna be my new plumber.

Jeff ran into some problems with my water heater venting and had to return another day to finish the job, but he was very thorough and explained exactly what he was doing.

Fast response. I think he was excited to see the touch faucet as I was to have it in my kitchen.thanks guys.

Jeff was thorough in explaining what he will be doing on the project & he gave a written estimate to me. I would gladly recommend him to family & friends.