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"Great. Jacob was excellent and did the work as if it was for himself. Definitely will call them again if a plumber is needed."

"Mr. Lee is my go to plumber period! He is unbelievable in his physical fitness, demeaner, and knowledge."

"I love, love, love my shower. My house is older, built in '59. It had an old, horrible tub/shower unit in a very small bathroom. Jacob removed without a scratch to the rest of the room. When all was installed, mess was cleaned up and bathroom and shower ready to use. Install went great, tackling unplumb walls and getting a good seal. Shored up the floor where water had weakened the sub-floor. And went the extra and got me a rain shower head. First Call Plumber has helped with a several issues and installs. I have been very happy with all. Jacob is friendly, reliable and very competent. I highly recommend and will be using First Call Plumber for any future needs."

"Extremely pleasant to talk to! I didn’t realize my husband had already booked someone else for the job, but I truly appreciated how responsive and professional Haines Drains and Plumbing was. I will definitely be contacting them for any future plumbing needs—they’re reliable and a pleasure to work with!"

We are a local, veteran-owned plumbing company providing reliable residential plumbing services, from leak repairs and drain cleaning to water heater repair and installation, well pump service, whole-home repiping, and plumbing replacements. We take pride in honest communication, quality workmanship, and dependable service, and we're committed to getting the job done right the first time.

"Extremely pleased! Very dependable, respectful of my property and polite. Definitely recommend for any and all your plumbing needs!! Thank you for making everything easy & visually appealing (color coding all water lines). No need for followup or cleaning up after he's complete, he gets it done right."

"t. The night before I flew to Arizona to graduate from doctoral school, I had 4 inches of water in my basement. One guy came out at 11: 00 p.m. and tried and tried for about 45 minutes to an hour to clear the pipe, but was not getting anywhere, so I told him to just come back in the morning.I left them an entrance into the house to work on it the next day and left for Arizona. They found that the city pipe to the main sewer collapsed. They called me (I was in O"Hare airport) and let me know that they faxed the city to tell the city to get out and check the pipe.  I called the city to get them to come out immediately (the city said they have 48 hours from the notification). The plumbers also called the city back because it was going to rain hard and I would have 8 inches of water in my basement. So, finally the city attorney called me and I told her that they had to get out there pronto or I would lose my furnace and hot water heater if any more water came in the basement. The attorney got the city crew out the next day. The plumbers checked on it through the whole ordeal and then the owner called me to let me know that the water was out of the basement and my basement was dry. I did the graduation walk with a smile instead of a worry that my basement would be completely flooded.
Another time, my shutoff valves burst and it was raining in my basement (yea really). They came out right away and took care of that before my basement was completely wet. They were kind when they told me that my main shut off valves had to be replaced soon as they too were about to break. Because my house is old, I appreciated them telling me about things that are about to happen before I wake up to yet another plumbing fiasco. (They told me the valves would probably be okay if I did not turn them, but not to wait too long as they were the main valves and then it would have to be shut off at the street.)
They go above and beyond what I would expect any service to do to resolve a plumbing problem I have read the other reviews. I really don't care what they use to light up whatever they have to see with, even if they ask me for my flashlight. I just want the problem fixed so it is really fixed. Everything they have fixed has not been a problem again at all. (Kitchen faucet, 2 sets of shut off valves, bathroom faucet, outside clean out, backup valve, sump pump. All these things have not been a problem at all. They are really kind when I call to ask basic questions.
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"We are pleased with our bath remodel that included a new tub, tub surround and wainscot walls. There was one small problem with the walls due to the ceiling and walls not being plumb however they did go above and beyond by doing more than was was agreed upon by making plumbing improvements, installing a new lighted medicine cabinet and repairing a light fixture. They were very courteous and the installer even made a suggestion for a change that we agreed would be better."

"Rob was our contractor. He was very knowledgable and did a fantastic job! He forgot to adjust nozzle in shower and tighten the shower head, but we couldn't know that until after the job was done and waiting for everything to dry to use the shower. So it was all good. He fixed. We were highly satisfied."

"I bought my house and am very thankful the Everdry system was already installed, All homes within a 5 block radius of my house flood every year from basement leaks to sewage back ups and MY house has NEVER had ONE leak. It is such a relief to know you don't have anything to worry about once Everdry is in your basement. from the water damage to the expensive clean up cost my neighbors go through each year they are choosing to have Everdry installed in there homes as well."