Mr. Rooter Plumbing of Toledo

They came in and did their inspection. Both the supervisor and techniician did the work. They checked under and around the home and found no physical leaks to justify the cost of my water bill. They also sent me pictures afterwards. I got the information I needed and they were very professional. However, they did not use the drain line camera.

Great communication, sent confirmation and pic and name of employee. He was very pleasant. I called two days ago and he was out today at 9. Supposed to be he yesterday but I get it. Got busy.

Great service and overall experience. They came out quickly and their technician (Brian) was very knowledgeable and great to work with. I would highly recommend them.

Adam was professional and explained everything very well. I would use Mr. Rooter again.

Jacob was excellent. Quick and professional. Great job

We had an issue with the work that they did but they made it right. I would say overall it was okay experience.

The technician was professional and polite. Got right in and got the job done. I would recommend to anyone needing this type of service .

Came out inspected Main sewer line and found it needed repaired. Hired them to replace the line had 95 feet of sewer line done in less than a day.

When I got in contact with them they seemed great friendly professional... Boy was I wrong the kid they sent to my house said the estimate was free. When he located the problem he said he can do it for $225.00 with a 60 day guarantee. So I said yes do it... one hour in he said he would have his boss to come and take a look because it seems to be the city pipeline or something broke. He said he would call me waited never got a call. I waited for two days nothing... So I ended up calling and no answer so I called his boss gave me another story that he has to send a jet pressure to unclog it but it was going to charge me another 300 something. I said no because the kid said 60 days guaranteed he said he would have to get back with me and would call me in a couple hours again I waited and nothing next day I called and he blocked my number. So I called with a different phone and he answered... He said he couldn't fix the problem for the 225 he originally said because he spent more then 4 hours trying to fix the problem... That if I want to move forward it would cost me more... Oh and he said he never gives a guarantee then why say that you do... you charge by the hour why not say it in the beginning... I would really stay away from them. He will charge you for service and then tell you it's by the hour.

Rick was very knowledgeable and professional. He helped me choose a new faucet, purchased the faucet for me and installed it. He was prompt, kept me informed of job progress and I’m very happy with his work.

He came on time, analyzed the situation, went & got the new faucet, installed it & it works fine. Good job.

Great job

too expensive

I will never ever use Mr. Rooter again. It is my opinion that they take advantage of customers

They are honest,, helpful people.

Very professional

Very responsive and did good work. Got me scheduled in quickly and completed the job fast. Cleaned up after themselves. I would use again and hopefully won’t need to.

Very good, very helpful.

Work was average. Complete lie on prices. Shop around before!

They arrived promptly, the work was completed efficiently. Unfortunately the job was larger than anticipated, but I felt good about what I paid for the service provided.

professional

Massive ripoff. Questionable quote

Technician did a great job of analyzing the problem. He was prompt, friendly and professional.

Advertized $95.00 drain cleaning. Charged me $192.00 Be sure you get the discount in writing.