Action Sewer & Drain Cleaning

They did a excellent job! Very professional and courteous! All at a price that was lower then I expected. If I need plumbing work in the future, I'll call them.

Fantastic. Very professional. only did the needed work and charged me me accordingly.

Cleared a blockage in the floor drain. Prompt service and on time.

Great job, I was very impressed, did a quality job.

I originally called for the disposal repair. I asked him if he could look at my toilet that has been inadequately working for years. No problem! He fixed both. The disposal was clogged and the toilet had low water flow. He was friendly and professional. Repairs with a reasonable charge for services !

Great! Very pleased.

They arrived as scheduled and performed the work without any trouble. Friendly, polite service. Job well done.

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Everything went great. They showed up when they said they would. They cleaned out two plugged tub drains very quickly. The best part was that they were half the price of other drain cleaning services. Great value?

I hired this company to diagnose the reason I was getting water in my basement after heaviy rains. I haved lived in this house over 30 years and never had a water problem until last summer. The manager/owner told me I needed to replace the drainage tiles underground on the northside and south side of my house. He never mentionsed doing anymore than that even though water was coming in at the corner of the northwest side and flowing along the wall to the southside.There was never any water on the southside of the basement. He also wrote on the work order" do downspout work,which they never did.In order to do the work it was neccessary to remove some of the existing concrete floor and floor tiles. However, when I hired the installer to replace the floor tiles, he cound not put tiles where the new concrete was poured because the new portion of the concrete floor was not level or smooth enough to lay floor tiles. When I informed Action Sewer Cleaning & Plumbing of this problem,The manager/owners   exact words were " if you wanted a smooth floor you should have told us before we started." So in other words, too bad now. I was under the impression that if you removed a tiled floor that was smooth and level  when you started you shoud replace it the way you found it. The manager/owner verbally told me that all of their work was guaranteed.Unfortunately, I did not carefully read the work order because nowhere does it say anything about a guarantee. The only guarantee they provide is the manager/owner will come look at your problem,  blame you for the problem, but do nothing about it.
The work order was hand written in what I call "hyroglifics". Which is probably why it was difficult to read and I did not notice downspout work had been added to the original work order. After the recent heavy rain I got water in the basement  again in the same area as before.I called to company to make sure tne sump pump was working properly. The manager/owner inspected the pump, said it was working ok; but he blamed me for the water in my basement because I did not have my entire basement waterproofed and my downspouts still needs work that they were supposed to do. I was very upset with this company because I relied on their expertise to diagnose my problem and do what was neccessary.I never refused to do anywork. Now their only solution is to dig up the west side of my basement, create a big mess for me to clean up. It would have been so much easier to do it all at the same time.  I'm still trying to clean up from the work that was done last year.
The last comment I want to make is when you first contact this company the manager/owner is very pleasant and friendly to you. However if you have a problem their atttude is completely dfferent.They are rude and short tempered. Considering the work that was done in my basement I have no way of know if it was done correctly, short of digging up the floor again and having it inspected.For these reasons I gave them low marks. I would never under any circumstances call this company again or recommend them to anyone. Lastly,They have the audacity to print  on their work order in bold letters,"Thank You! God Bless You! The men who performed the work were pleasant and professional my low marks reflect my experience with the manager/owner(Greg).

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I have been using Action Sewer & Drain Cleaning for years.  They are a good honest company.  The servicemen forgot to clamp it, so I had to call someone else out and they charged me $75 because it was after hours.  But when I told Action Sewer & Drain Cleaning they gave me the money back.