Get matched with top fire pit installation pros in Strongsville, OH

"Virtuoso was an excellent partner. The entire process, concept development, budget development, timing, communication, professionalism, honesty, and then final result is beautiful."

"They did a nice job. We ran into issues with some of the area being too wet but they came back over it dried up and took care of the area. They communicated with us during that time so we knew we were not forgotten. The prices were better than others that we received. I would definitely recommend them and will use in the future."

"They are very professional, keep you posted weekly on your mowing progress and do a fantastic job!"

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Completed in one day, lovely outcome!"

"Good quick service at fair price"

"From the initial consultation to the finished product, Job well done. The guys were a great team and worked extremely hard. I am so grateful for the thorough work and the questions to make sure that the job was done as we wanted. We appreciate Palmers so much and would definitely recommend to others. We had a problem with skunks getting in our yard, and the crew not only blocked entry way to the skunks, but made the back yard look great. They leveled and put in pavers in an area where it was sinking, the cleared all around our fencing, cleaned out growth my husband and I couldnâ t, and did a terrific job. Thank you Angi for the referral, and thank you Palmers for making it all happen."

"Worked with John and his crew a few years ago in 2012. Spent a significant amount of money on a paver patio with Kichler LED lights. The lights were expensive and under warranty for 15-years. I was told personally by John that *if they ever fail, just call and we will be over to replace them*. In March of 2018 I called and reported a light that was failing. John told me to put a piece of blue painters tape on it and that although they were busy, would be over as soon as they could. Over the next few months I followed-up with him as the light then completely failed. He guaranteed me that the light is still covered under the Kichler warranty but that they have been so busy that they have not been able to be out to replace. I asked if he would at least be able to get to it before the snow flies in 2018 as it was already October, and he said *yes, just give me your cell phone number again*. Never heard from him or his crew. In March of 2019 I started contacting him again as the blue painters tape is still on the failed light. I tried texting his cell phone and left him 2-3 messages on his answering machine at the main number of his office. It is May 22, 2019, and he has yet to even acknowledge that I called him or have an open issue. Finally, this past weekend I reached out to his vendor that he used to purchase my Kichler lights from, and they honored the warranty. I ended up pulling and replacing the light myself, but the light was at least replaced at no unit cost. While the crew was here and working they did a nice job. I paid for many lunches for them and treated his crew with absolute respect. I even left a cooler full of drinks out in the yard each day before I left for work for the crew as the summer was brutal that year. I opened my yard and patio up for any number of people that he wanted to bring over to show as a reference for sales that he was working on. This is the respect and courtesy I got in return. Very poor professionalism on Johns part. He knows better than to behave like this. He literally ignores the calls. Did not even bother to call me back and say, *sorry, been beyond busy, but we did not forget you*. Even though it has been 14-months and you would think that even the busiest teams would have found time to work in a light repair, I could have been given the courtesy of a reply. Very poor, John!"