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"Great! Lester Vaughn came and took care of it. I’m very happy. Thank you!"

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Really creepy guy. Would never recommend him to anyone or feel safe with him near my home."

"They were very nice and got the job done in no time"

"I want to take a moment to thank Richard for his exceptional service to install lighting protection system at my house. From start to finish, he made sure our needs are met and questions are answered. He is very attentive and has clear communication. Thank you once again."

"Will hire again"

"After spending almost 13 thousand dollars 2 months ago for installation of cummins home generator-it would not shut off after a normal automatic test. I called the company and they said shut off the gas. This was April 12. The said it would be May before a tech co u l check it out. So what do you think- you pay 13 grand to prote c t you from power outages but when it is faulty you are at the mercy of what appears to be a lack of technicians and VERY poor service. Its April 29 and havent heard back from them. The say they will call back and dont. Recommend you stay away frpm thi compNy!"

"We replaced the original roof on our house. I expressed my concerns about re-installation of the lightening rods to my roofer. We have had at least three direct hits since they were originally installed in 2013. My roofer called William who was very helpful. William offered to come out an make sure everything was 100% after re-installation. He came the day after I called and I'm glad he did. While the reinstall was the best he had seen (his words) there were issues after 5 year and 3 strikes that needed addressed. He fixed those and now I have a new roof and I am certain the lightening rods will work as intended. Highly recommend this company."

"He was on time and has a great work ethic. His workers were hard workers and did a great job."

"Ty Andrews is an experienced professional. He exemplifies his insights and skills gained from years of experience commercially and residentially in his problem-solving and safety measures. Ty Andrews is reliable, arrives on time, and works steadily until completion of tasks. Ty is calm mannered, well-spoken, and extremely gracious. I cannot say enough about the work Ty completed in my home. He has left me feeling safe and relieved. "