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Avatar for Thomas & Galbraith Heating, Cooling & Plumbing

Thomas & Galbraith Heating, Cooling & Plumbing

9520 Le Saint Dr
4.54(
991
)

Thomas & Galbraith Heating, Cooling & Plumbing

9520 Le Saint Dr
4.54(
991
)
Customers say: Super punctual
48 years of experience

Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

"Reviewed on Google but got no response: [*** Link removed ***] The salesman was polite and helpful. I would have given this review more stars, maybe even 4 or 5, but only 2 because of the install & non-follow-up: Workmanship is not up to par. The transition duct from the new furnace goes up at an odd angle, with neither angle at each side being symmetrical. The duct should have come straight down, as in the old. Air is flowing out from all four sides of this new paper-thin sheet metal. No attempt was made to seal it. So, in effect, I am cooling and heating a non-occupied storage room. The outdoor unit was solidly soldered in while it was not square to my house. One side overlapped the pad by several inches. Before the tech had me sign off on the job, I took him out to look. Low & behold, everything was square – but at what price? Twisting the unit after being solidly sweated in can cause a constant torque/pressure on the piping & fittings. The tech insisted all was well. The next morning, I had to look up online and call the main office because the AC wasn’t working (no contact info was given to me in case of an issue or workmanship concerns). A service tech came out and found a wire not properly terminated at the outside unit. I would have expected a call at some point from someone to ask how my install went, but I should have known better. I have pics that show the old transition from the furnace – everything straight up & down, and the new odd piece of garbage. Also, the before and after pics of the outside unit not properly in place, then twisted under torque back into place, square with the house."

Tom W on June 2024

Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

"Reviewed on Google but got no response: [*** Link removed ***] The salesman was polite and helpful. I would have given this review more stars, maybe even 4 or 5, but only 2 because of the install & non-follow-up: Workmanship is not up to par. The transition duct from the new furnace goes up at an odd angle, with neither angle at each side being symmetrical. The duct should have come straight down, as in the old. Air is flowing out from all four sides of this new paper-thin sheet metal. No attempt was made to seal it. So, in effect, I am cooling and heating a non-occupied storage room. The outdoor unit was solidly soldered in while it was not square to my house. One side overlapped the pad by several inches. Before the tech had me sign off on the job, I took him out to look. Low & behold, everything was square – but at what price? Twisting the unit after being solidly sweated in can cause a constant torque/pressure on the piping & fittings. The tech insisted all was well. The next morning, I had to look up online and call the main office because the AC wasn’t working (no contact info was given to me in case of an issue or workmanship concerns). A service tech came out and found a wire not properly terminated at the outside unit. I would have expected a call at some point from someone to ask how my install went, but I should have known better. I have pics that show the old transition from the furnace – everything straight up & down, and the new odd piece of garbage. Also, the before and after pics of the outside unit not properly in place, then twisted under torque back into place, square with the house."

Tom W on June 2024

Gas Logs questions, answered by experts

DIY installation is not recommended due to the complexities of gas line work and venting; professional installation ensures safety and compliance.

If you're connecting your gas line to appliances, the pro doing the work may recommend flexible corrugated stainless-steel tubing (CCST). Polyvinyl chloride (PVC) with high-density polyethylene (HDPE) is another relatively inexpensive material commonly used for residential pipes. Ultimately, you'll need to find out what is permitted based on the code requirements in your area.

Replacing a gas valve on a water heater will take a professional plumber between 1 and 1½ hours. However, they may require extra time to diagnose the problem with your water heater, particularly since so many of the surrounding parts work together. Speak with your plumber before the job to confirm the pre-hour price and the approximate length of the job.

Oil furnaces don’t emit poisonous or highly flammable gases, making them less dangerous in your home than gas furnaces because they have a much lower chance of combusting. An oil furnace does pose the risk of causing a fire if it tips over, but it is generally considered safer compared to a gas furnace.

The cost to install a gas line is $540 on average, but most spend between $260 and $820. In extreme cases, your total cost could reach $1,350.

Factors that influence the cost of a new gas line installation include your geographic location, materials, and labor. Gas line installation costs are higher in urban versus rural areas due to the drilling technique required to get under road structures.

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