Benjamin Franklin Plumbing - Cincinnati

They were friendly and explained everything that they were doing. Highly satisfied!

My only complaint was I had to keep calling for a few days before I got a return call. Once started the work was well done.

Very fast in getting to me, and extremely affordable.

They were quick to come out

Got the job completed quickly and showed me how to maintain it

Angi sent a so-called pro (Eric H) to do the work. He stated that he could not 'replace' my basement toilet because the concrete floor needed to be ripped up. He left the new toilet and left. After calling and speaking with Mary (call center in CO) she was very helpful, put out a request to my local plumbers for a 2nd opinion, at that time my phone started ringing. Benjamin Franklin plumbing could have someone (Chris Herron) here in a couple of hours. Great! No, I didn't need to have the concrete tore up, and in fact, Chr replaced the toilet right there and then. I had to hire him of course, but the price wasn't bad at all. Chris did an excellent job, was very professional and dumbfounded that Eric couldn't complete the job! I had the master toilet installed by Angi a few years ago again by another 'pro' (Joe) who replaced the toilet. It rocked on us as we tried to use. I called him back to fix - complete the job, he came out and charged me for his time and left. I hate Angi

Great response time & customer service. Once tech arrived it took 45 minutes preparing an estimate. Replaced a shut off valve tank flushing mechanism on one toilet. Replaced the handle on a second toilet. Repairs took 1.25 hrs. Total time at my house 2 hrs. Total charge $759.00!!! I asked for a breakdown of cost & was told the price is all inclusive. Was given a $53 ?coupon/discount? to ease the pain. Lol

They did a good job, and they were quick but pricing was very high with them.

Benjamin Franklin Plumbing was everything I couldâ ve asked for and more. Ethan was so respectful and happy to answer all my questions!! He kept me updated through out the entire process & made sure I was informed of all my options. He definitely showed me he takes pride in his job and his attention to detail in his work shows! He replaced my shower handle stem and handle. Installed a new main water shutoff valve with a pressure regulator valve, and an overflow tank, both of which entailed very restricting and difficult location and placement. Luckily Ethanâ s positive attitude and efficient work relieved the stress of such a big, unexpected repair. Great experience. Absolutely happy with my choice. 100% recommend. 10/10.

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Thank you for coming out and fixing our leaking bath tub!

Timely, professional and quality work very friendly

Pleasant, courteous and knowledgeable!! I would definitely use Joe again he was great!!

Prompt Kind Clean Good job

am very satisfy they did a wonderful job. they completed the job within a day, they work right through, hardly take breaks I'm happy.

They were a pleasure to work with. They did a wonderful and thorough job.

Great job

The young man came to the door, introduced himself. We had a good opening conversation. I explained my concern about our gas fireplace. He immediately checked for a gas leak, there was none. He explained to me what could have happen to cause the sound. Ethan, great personality, explains what he’s doing and assured me that there’s no problem. Give this man a raise and promotion.

GREAT SERVICE

nice guys

They were very personable. They did a great job and very clean.

Very straightforward and really nice. They are honest and take of your problem quickly as possible. Very professional. Recommend to everyone!

Very professional and friendly