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"Yes, the person showed up and did a very good job ?"

"Steve was great! He was able to fit us into his schedule quickly and work around our tricky availability. He's incredibly friendly and professional. If you want good work done at a very reasonable price, Go with Steve @ Quick Connect. He made quick work of our lath and plaster walls and added the 4 outlets we needed. I'd hire him again in a heartbeat!"

"I had Mr. Electric out to my house on June 19 and showed the electrician, Sean, and his apprentice, Jeff, 4 items that I wanted to have looked at and repaired. Those items were: 1) 2 outlet boxes in a shared wall that were not perfectly aligned so had intermittent grounding 2) an outdoor light replaced with another standard outdoor light that I provided 3) some wiring in a switch checked for safety 4) a suspected weak breaker replaced. After showing them all 4 items, Sean repeated them back to me before giving me a verbal estimate of $662, which seemed reasonable for all 4 items. They were not able to complete the items that day and asked to return. I asked if it was okay to have my parents there instead of me when they returned since I work full-time and Sean agreed. I walked my parents through the list so they understood the work to be completed. Sean and Jeff returned on June 24 and spent approximately 30 minutes in my house. Sean and Jeff only completed 2 of the 4 items but I was billed the full $662. When I got home, my dad walked me through the work. They installed the outdoor light to satisfaction and fixed the grounding issue upstairs by running about 6 inches of cable per outlet to another area of the box. They won’t replace the breaker due to the manufacturer no longer being in business and not wanting to use another manufacturer’s breakers, which I understand from a safety perspective. They also did not rewire the switch. According to my dad, all they did was remove the faceplate and verify the ground even though the issue that was expressed to them was weird jumpering inside the box. On the Mr. Electric website, they state that they offer free safety inspections so I should not have been charged for this. My dad also informed me that Sean claimed he knew nothing about the breaker even though I distinctly remember mentioning it and it being on the verbal list when I received my estimate. I never received a formal written estimate to verify that this was a part of it but as a regular customer of their partner business, Mr. Rooter of Cleveland, this was normal procedure to me. My dad also let me know that even though he had offered to turn off the breakers, Sean did all the work without turning any off. This is a safety concern and is against the NFPA Electrical Code (70E, Article 110.3). I did not initially receive an email statement so I called on June 24 at 4:50pm and requested it because I did not understand why I had been charged the full $662 for only partial work. I was informed the email had failed and they would resend it. When I received the bill, there was a charge for Troubleshoot and Minor Repair (which claims a safety inspection is also included) and a second charge for a ceiling bedroom square. I didn’t have them do any ceiling work so I am not certain what this charge is for. The only note is to hang a customer light. I called back at 5:05pm and asked to speak to someone about the bill. I was told that the manager and Sean were not available but that they would be sent a message to call me. I also marked a zero on a survey I received and received a text that I would be contacted. After not receiving any response, I called back on Wednesday, June 26, at 10:27pm due to shift work and left a detailed voicemail and informed them I would be disputing charges. I made sure to leave both my number and my dad’s should I not be available. To date, I still haven’t received any response. My understanding was that my quote was for all 4 items since before receiving it, Sean had repeated them back to me. 2 of the items were not completed and if I had known I would still be charged the full amount regardless, I would have sought out another electrician. They were in my house for 30 minutes and I understand that electricians charge to the nearest hour or per job but $662 for an hour’s work and <$5 of materials seems absolutely ludicrous. I was previously a satisfied customer of the associated Mr.Rooter Plumbing but after this experience, I won’t be using either business."

"Great, Josh was awesome. Gave me an estimate then completed the project right away."

"Sam did a great job with deck. In addition to the specifications required fo composit deck installation, he added more than required joists speculations to ensure the deck likely remain problem free. He also was able to anchor my propane grill and table without risk to the deck as these articles get thrown around in windy and stormy weather. He provided a generous warranty. I enthusiastically recommended his work."

"Highly recommend using Keselman for your job. The entire team was professional, easy to work with and they did beautiful work. we are thrilled with our new kitchen. Shout out to our project manager Ben who went above and beyond throughout the job. we will definitely be using Keselman again!"

"Wonderful, very professional, excellent quality work, very quick and clean. Great price and really nice people."

"On time, as promised, on budget, great craftsmanship. Very professional, total cleanup, permits and inspections all included. Highly recommend them for your project!!"

"TMAK Restorations remodeled my kitchen. Mike and Jim were a great help in planning the updated layout and ordering the cabinets. Nick and Mike handled the demo, which included removing the plaster walls and ceiling down to the studs. Mike handled all the electrical updates including installing recessed lights and multiple outlets. Nick did a fantastic job with the drywall, plumbing, and installing the cabinets, including some custom work around a radiator and an unusual corner cabinet. Nick saved and re-installed the existing wood trim, and created matching custom framing to replace the deteriorated trim around the kitchen window. Nick also painted the trim, ceiling, and walls and installed the backsplash. TMAK went above and beyond to make sure I was happy with the finished product. I highly recommend TMAK, not only for their craftsmanship but also their willingness to accommodate the challenges posed by remodeling a kitchen in an older home."

"Here’s a draft for your review: We recently hired Assurance Factor Electrical while redoing our kitchen. We ran into several unexpected electrical issues that needed to be resolved before we could move forward, leaving us without a functional kitchen. Bill and his team stepped in quickly and addressed everything with incredible efficiency. Their communication was outstanding—Bill explained the work in clear terms and making us feel confident in their process. On top of being skilled professionals, they were friendly, courteous, on time, and genuinely cared about helping us get back on track. Thanks to their quick response and excellent service, our schedule isn’t too far off. If you need reliable and personable electricians, we highly recommend Assurance Factor Electrical!"