Get matched with top appliance repair pros in Kirkersville, OH

"Do not use Appliance Service and Parts, Mount Vernon Ohio! I called him to do warranty work on my washer, he had me pay $300 upfront for the warranty work and I new washer top. The first appointment was scheduled for July 24 at 12pm, at 2:20pm I called to find out why he hadn't showed up. They said he was in Easton and it would still be hours before he would be there. So I rescheduled for July 30 at 1pm. On July 30th, He finally shows up at 3:30pm! Also I tried calling him 7 times and he never answered his phone. He tells me he has my parts but he hasn't fixed that type of part in 15 years and also can't find his tool needed to fix the washer. Then tells me that it's not covered under warranty even though I already had an email from Speed Queen telling me it was. I asked for my money back, he said he could but would still charge me $100 for the service call. I told him no because he shouldn't have taken the job if he didn't know how to complete the job, not to mention the only thing h"

"I had a problem connecting, so I got a local handyman who came and solved my problem. I asked Neli to stop charging me, and nothing happened, I then went to the "live chat" option on their website and asked how to stop getting charged, I Never got an answer and they just kept charging me, Then they requested that I rate the CHAT!!! Too much on too many fronts. Dr. Gaber"

"Outstanding workmanship. Seemingly can fix anything. Great work ethic. Hired him twice. Both times we were super happy with his service. We have come to rely upon his expertise. Super talented man. Easy to get an appointment. Doesn't make the homeowner wait a week for service. Extremely affordable. He is honest. Polite and personable."

"Appointment was changed by Mr. Appliance, then he arrived much later than the time frame given. On arrival, repair person pushed buttons on panel numerous times.... something I had already tried. I told him in detail what I had experienced sofar & it didn't work. He took the baseboard panel off, looked underneath & "supposedly fixed" the problem. He said he wouldn't run a full cycle because it would take an hour. He then left. I proceeded to load a few dishes into the dishwasher and then tried to run is as usual. Well . . . NOTHING WORKED! He did NOT fix the problem! I called the company & was told it would be discussed with her boss & they would call me back. Never heard from them again & I stopped payment on my check."

"Fred and Chris were prompt, professional, and careful with their work. Their estimated time to complete the work was spot on; ditto the estimated cost. We were very pleased with all the results. This is a family-owned business so that's another reason we'll hire them again."

"Great! Robert Strait is five star. He was professional, honest, and very thorough. He even called that afternoon to make sure that everything was still running smoothly. The last few minutes that he spent with us was a lesson in what to expect in the future with our aging air conditioning (which he fixed in far less time than I thought it should have taken). This guy is a keeper!"

"Paid home warranty deductible and repairman (Jeff - owner) did not do any repairs since the dishwasher wouldn’t leak when he was there. Note...this info was told to Jeff prior to arriving so he knew. He didn’t even look into checking any parts of the dishwasher even after I showed him where the dishwasher leaked. Just said call me if it happens again. Well, it happened again and he told me I had to go thru the home warranty again. Home warranty advised that Best Appliance wouldn’t come back. And no help from home warranty company either. I called another repair service who came and knew what was wrong instantly and replaced the part. I think Best Appliance takes your money and runs! Wouldn’t use them again. You should take the advice of other reviews and move onto another repair service."

"This company came and assured us they could fix our ice maker and took our service fee money. Then completely lost communication with us, we called and checked in about a month after no answer, then at the 2 month mark they sent a technician out with the WRONG PART blaming Samsung, we then waited another 6 months with calls back in forth, again always blaming Samsung and the part department. We went with another company that fixed out fridge. Don't waste your money they will take it and then not provide the service they promised."