Aero Appliance Svc

Well - Belt needed replaced on drum.

Prompt response to schedule service. Service call price is less than other appliance repair companies, One price quoted for the job, not by the hour. Most of the cost was for the part.

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Very pleased with the work and professionalism.

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Our refrigerator stopped working on a Saturday night.  We called several providers on Sunday but couldn't find anyone who could come out till Monday.  The service man discovered what the problem was fairly quickly.  The main control board had to be replaced.  He had to get the part and returned later that day to replace it.

Came home Saturday night and heard a loud hummIng noise coming from the refrigerator. Noticed fan was not working, so unplugged refrigerator. My Hotpoint refrig is 17 yrs old but has never needed repair and I love all the shelf space so I decided to get it repaired vs buying a new one. Called Aero Monday morning and was able to get an afternoon appointment. He confirmed it was the fan. Had a replacement part with him. He also vacuumed out the back around compressor and fan, and cleaned condenser coils. Refrigerator has been running great for the past month. Very pleased with service.

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They came out fixed it and also gave good advice to keep it in good shape. It was last year some time but the cost was reasonable and the service as expected. No complaints.

We have used their service in the past and would continue to use them. We have been happy with all the work they have done.  This service was once again good, but the price seemed high for what they did.

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Very professional. I was even told fixing the ice maker might be a waste since the refrigerator was getting too old. But I had him fix regardless since the unit was leaking & could damage the entire fridge.

It was fine, they had to order a part and they got it quickly and installed it.  The price was reasonable for what they did.

Caught Michael as he was preparing to leave for a short trip. He quickly came over to our house and immediately found the cause. He replaced the heating element which had burned out due to the dryer vent being plugged with lint. He replaced the vent and cleaned out the dryer in under an hour. Very pleased with the job done.

I called Mike @ 8:30 in the morning and he came out @ 5:00 the same day.  He replaced a part in our side by side refridgerator and it now works fine.  I wouldn't hesistate to call Mike again for future repairs

The technician was available quickly, he showed up on time, and was courteous.  He checked and fixed the ice maker, and cleaned under the refrigerator.  Good Service, good value.

They are prompt, they are efficient and they perform well.

Mike has an amazing knowledge of appliances.  He is as good as any and a lot better than most. 

called him about 9 am - said he would come SAME DAY - spent about 1 hour - fixed faulty termostat - recommended we clean under refrig

The repairman came within an hour after I called the company. He was polite and quickly fixed the problem with my dishwasher, which was really simple (and he didn't make me feel silly for calling for such an easy fix!). He also made a couple recommendations for things I could do to make my dishwasher run better.

I called them in the morning and they came out that day. They showed up on time and the technician was friendly and helpful.

Booking the service call was a good experience, and the guy that came out did point out that the gas line should be capped since we have an electric dryer, and he did do this for us at the time of service for a small fee, so cannot complain about that. When complete we asked if the dryer could be moved over a few inches, so that they would be central rather than off to one side, he refused and said if I move them, and the vent falls off then we could put it back on again ourselves as he would not. We did not argue as he was a little rude about it, however I do think that if moving the dryer a few inches to one side would make the vent fall off then he cannot have been very confident of the job he had done. Not the worst experience but not the best either and for the price which was a 75 dollar call out on top of what they charge, I would have expected a nicer experience, especially when I prepared before he arrived to make his job easier by providing an old blanket to put the dryer on to help slide it out of the way while he installed the washer, and offered him a drink of water while he was here.

They were prompt; they came and told me what was wrong.  The technician tested everything and reset everything, he ordered the part, and kept in contact with me, he came back when he said he would and fixed it.  They were responsive to me, they answered my questions, and they seemed to be very professional. 

Aero Appliance Service's was okay. I don't think I would call him back again. The job was really good but he did something that put a doubt in my mind. The job was quite expensive but I don't remember how much. I don't know what's average so I wasn't unhappy with the price.