"I had a downdraft and smoke issue while using the fireplace. The tech resolved the issue and explained me how to avoid the smoke and even started a fire with me so I know how to use the fireplace safely. Excellent customer service and very knowledgeable on fireplace operation."
"Robert arrived right on time to complete the job. He was very professional and provided a lot of great information for a first-time wood burning fireplace owner. Very courteous, considerate and clean. The inspection and cleaning took about an hour. I plan on using QPS each time I need any work done on my chimney."
"When I first called Sauers I asked for the chimney flue to be cleaned and swept. We wanted to clean the chimney and make sure our ceramic gas log fireplace was safe. They did not tell me that flues or gas log fireplace are never to be cleaned, that they don't need to be cleaned. He cleaned and vacuumed our gas logs, but he said he couldn't use his camera to look up the chimney because of the damper. He did say that this type of flue never gets blocked. There were bird droppings on the walls of the fire box. My fear was that birds or other small animals could have built nests in the flue. He said he couldn't tell unless he got on the roof and looked down the flue. He said that he couldn't do that because of the ice and snow. He tried to light the gas logs, but determined that there is an electrical circuit problem. We need to get an electrician. Bottom line, we got our gas logs and firebox cleaned. That's all, and we're charged the full quoted chimney sweep price. Had I known that they chimney flue never needed to be cleaned I would not have started the job."
"Had to get the chimney cleaned from years of the top cap being blown off and broken. Don't think anything was cleaned since the house was built but I don't use the fireplace. Anyways, Myke is very polite and fair with pricing and service. His wife is the receptionist and is exceptionally nice to work with and flexible for appointments. Myke ended up cleaning out a bunch of dead animals which fell in when the cap was off and also cleaned out a bunch of other junk from the environment. He laid down a huge quilt before even opening the fireplace and made sure he had cleaning stuff and a bucket handy at all times to catch debris and critters. Very good cleanup job where you wouldn't even know someone was over. Overall my fireplace was not in bad shape, but Myke did make some recommendations for external repairs for the condo association repair people which helped to greatly reduce the rain drippings I would normally hear in the fireplace. Fantastic business and genuinely helps with getting best value for dollar."
"They came in. Very timely manner during the holidays and for my fireplace sorted out turned out the directions were wrong and had the connections mixed up in the instructions very nice and good service."
"They were great! They came in next day and mounted my TV (65in) over the fireplace within an hour. My mount was the MantleMount 540 - a pretty complicated one. They quickly learned it and got it up there efficiently and effectively. Plus, they made sure to check different specifications of mine to make sure I wanted certain aspects, positioning, etc. All around great job - worth every penny. Thanks guys!"
With several years experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. We welcome your questions and thank you for your interest. Call today!
"Would recommend Riaz Chimney and Masonry 1000%. My husband and I noticed bad smoke draw and we found this company and requested a quote. They got back to us very quickly and were able to come out the very next day. They were very professional and really broke down the next steps. They made us feel comfortable. The got the job done quick and efficiently! Definitely would recommend."
There are several maintenance tips you should take to ensure your pellet stove's safety and proper maintenance. You should vacuum the ash pan every week to prevent overflowing and clean the stove and surrounding vents every three to four months. It’s also important to get a professional inspection every year and install a carbon monoxide detector close to your stove. Be sure to dispose of hot ashes in a closed metal container; store it outside, away from the house. Only use the pellets recommended by your stove's manufacturer, and follow any cleaning and maintenance instructions.
Like any other household appliance, electric fireplaces can wear out after about 10 to 20 years. With more frequent use, the parts will wear out quicker, and you may get just 7 to 10 years out of a well-loved electric fireplace. Fortunately, electric fireplaces come with a lower upfront installation cost compared to alternatives like gas, so you can install a replacement for less.
Pellet stoves are designed to operate quietly, often emitting only a soft hum from the combustion fan and auger. Compared to traditional wood-burning stoves or furnaces, modern pellet stoves are relatively quiet during operation. This minimal noise ensures they can efficiently heat living spaces without causing disruption, making them a preferred choice for those seeking both comfort and peace of mind.
The cost to install a pre-fabricated gas fireplace ranges from $2,000 to $7,500. The final price is influenced by several factors, including the specific model and size of the unit, the complexity of the venting, labor rates, and whether any structural modifications are required.
Yes, burning wood with Dutch elm disease is a safer way to dispose of it than, say, tossing it in with the rest of your yard waste, which could potentially allow it to spread to healthy trees. But it’s always a good idea to check with your local government to make sure you’re complying with any ordinances about removing diseased trees as well as burning brush piles.
The Hudson, OH homeowners’ guide to fireplace services
From average costs to expert advice, get all the answers you need to get your job done.
Bioethanol fireplaces are a chimney- and vent-free way to enjoy a real-flame fire in your home. Keep reading to find out how much ethanol fireplaces cost.
The average fireplace installation cost is $2,438, but prices vary depending on the type and size of the fireplace. Calculate your costs with our guide.
Did you know fireplaces are a profitable home feature? From cozy indoor retreats to trendy outdoor designs, these fireplace ideas are sure to inspire you.
With a few easy decorating tips, you can make your bedroom fireplace the stylish focal point of your room. Up the cozy aesthetic of your bedroom with these 12 ideas.
