Get matched with top garage door pros in Hillsboro, OH

"The installation of our new garage door went perfectly. The team worked efficiently, cleaned up after themselves, and made sure everything looked great. They even showed me how to use the remote properly."

"Evan was very prompt and knowlegable about what needed to be done to repair my garage door. He did an excellent job and I would highly recommended him."

"Mike Thompson and his team did substantial exterior work on our large Victorian home in Wilmington, Ohio, in the Summer of 2017, and we have been extremely satisfied with the high quality, the speed, and the very reasonable cost of the work. We moved into our house in the Fall of 2016, and it needed substantial work. There were large holes rotted out of several places on the eaves, which was allowing birds to enter our attic and causing the gutters to be non-functional. The house also had a paint job that was nearly fifteen years old, and desperately needed a new coat on the entirety of the exterior. Mike let us know that the work on the eaves would be a substantial undertaking because the box gutters themselves had mostly deteriorated. The rate he offered us for the work, however, was much, much lower than two box gutter specialists from the Cincinnati area, and it quickly became clear that we would benefit from someone who knew the area and had worked on many similar homes in the city (as it turned out, Mike’s dad had actually worked on this house when it was temporarily converted into apartments a few decades ago—and that he was responsible for preserving the house’s awesome pocket doors!). Despite several rain delays, Mike and his team had the job done within a few weeks, and the eaves looked like new (after having previously looked like they belonged on an abandoned house). In addition to the gutter work, Mike and his team also did an absolutely fantastic paint job on the entire exterior. We were interested in an authentic polychrome Victorian paintjob for the house, and they more than delivered. With our permission, the team got creative in their work, and we are glad they did. The exterior details of the home (columns, frieze, door) were painted to make them “pop,” where previously many of the embellishments would have been unnoticeable to passersby. We’re not the only ones satisfied with the job: we have had literally dozens of neighbors and other Wilmington residents tell us that they are delighted by the updates—and that the house is once again one of their favorites in the entire city (and if you know Wilmington, you know there are a lot of great houses in this town). Not only was Mike’s original work excellent, but he will soon be returning to patch up a couple of spots that need minor repairs, a service that we’re very grateful for. I know Mike is proud of the work he did on this house, and he should be. We truly live in a stunning house, and we have Thompson Home Improvementto thank for that."

"I met with Mike to replace my old wooden garage door. He said I needed custom door and gave me 15% senior discount towards new door. No door opener, no windows. Told it would be 6 weeks because of custom door. He said we would have to remove our garden- in the driveway for the installation. I said 6 weeks, the garden would be gone in November. It took a week and a day. He called the night before and said they would be there at 10am. His crew came out and installed new door. Then they left. We assumed they were at lunch. About two hours later I called Mike. He said they were done. I said there are gaps in door, broken glass in driveway, never told us they were done and I hadn’t paid,in cash as requested. He said he would be back today or tomorrow. He did come back later that night. We had cleaned up wood chip and broken glass from old door. I asked him first off, where is warranty? My service request receipt says warranty on reverse side. The reverse side is blank. Mike wrote on back of the form: cover spring damage. Insulated layer damage. Panel except dent. I asked him to sign it. That’s all I know my 3 yr warranty covers. Then I showed him gaps-all along the top, and down the side. He said because I don’t have electric opener. I reminded him we said we didn’t want electric opener- we don’t park our cars in garage. He said it couldn’t be fixed. Told me I could hire someone and they would say same thing. Said we should go look at any of our neighbors garage doors. I said my neighbors aren’t paying you $2767 for a door. My old door was plush. He said this is a better door, the best insulated door. I said it doesn’t matter if door is best insulated if gaps all around it. Finally he called someone and Mike was able to bridge some of the gap at the top of the door. When I complained about side gap he told me you are just trying to get money off. I told him I would be complaining and don’t use me as a reference. So he worked on the sides some more. He told me I went about this the wrong way. I paid him the balance and let him know I wasn’t happy. Before he left, I asked him to sign my order paid, which he did. I pointed out his tools he should collect. He doesn’t understand my frustration with having to argue with him for an hour to get the problem he said couldn’t be corrected done. He said he would have cleaned the broken glass in the driveway.(We should have left it, even though he may not return until the next day). He felt I should be immensely grateful since he got the door so quickly. He didn’t recognize the scramble we had to dismantle our driveway garden so he could do the work. The bottom line is he never said there would be a gap unless you get the electric opener. No warranty, high price for ? Custom door, poor workmanship, no clean up, told me nothing could be done and obviously something could be done. Not very professional. The reason for 2 rating is the door is nice"

"This was a professional, courteous encounter and I was extremely grateful. Not only did they fix my garage door issues, they gave me a tentative quote on a new door that I may need in the future. I would definitely hire them to do that work, if it becomes necessary. A+ service all around."

"Everything went smoothly and work was performed as requested."