Get matched with top sunroom and patio pros in Gratis, OH

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

"Great turned out real nice"

"Jim and Mark have created a great company that has been in business for over 30 years. Patio Room Factory (PRF) offers sunrooms and decks that are made from the finest materials. They have cut out the middleman and deal directly with manufacturers and quality suppliers. This allows PRF to offer high quality sunrooms and decks at a reasonable price. The Patio Room Factory offers creative solutions and delivers a high quality product. PRF developed and submitted all plans to the county and home owners association, secured the necessary permits from the county, and obtained all approvals from the inspectors. The PRF crew prides themselves on doing the job right! They sweat the details and it shows in their work. Their goal is to satisfy the customer and exceed expectations. I HIGHLY RECOMMEND the Patio Room Factory for your project."

"Gus came and quoted a few jobs back in September 2020. He wasn't the cheapest and he was very pleasant and reponsive on the quotes. He also was very professional during that time. Gus delayed the project twice prior to starting saying that another job was taking longer than expected. After Gus started in mid-October he was here by 9am every day starting out. Following that he would show up later and later and later and although slow progress was being made he never really showed any motivation to complete the work. As the project went on I paid all invoices within a day and was punctual with any questions that he had. Gus finished some of the bathrooms but there were still some major punchlist items needing fixed. He did not caulk appropriately around the tub and wainscoting. The plumbing work and drywall were both shoddy and needed repaired. I asked for items to be fixed and it was never done. Eventually after having to ask for Gus to fix the bad work he just stopped showing up. I continued to ask for a schedule of return to work for 2 weeks. After which, Gus did the same thing as the other reviewer and sent a cease and desist letter and an invoice for an additional $3500 for work that he said was done (it wasn't) and work he said was agreed to (it wasn't). On top of that I had already paid him over $17K in deposits for the work which he never completed nor started. All in all he was trying to scam me for over $20K. Luckily I paid with a credit card and was able to get reimbursed. Now I am stuck with a total of $6000 to repair the work he already completed, this repair cost us more than his original work. I would not recommend."

"Tim (owner) and his crew were amazing. October 2024 they removed a load bearing wall, moved electric and thermostat, drywall and stamped ceiling. Amazing work. Great communication. Highly recommend! A+"

"This is only a limited summary. Buyer, especially seniors, BEWARE! Average product, but very poor installation quality and workmanship. BCI-BathPlanet of Indianapolis arrived an hour late without calling, and no return calls from the office, sales rep., or service manager. They damaged three areas of an adjoining wall into another room using a Sawzall. And, they left without telling me. I had to cleanup the paint and drywall debris. The next day they arrived, and I showed they the damage. They admitted they damaged the wall using the Sawzall. I withheld $500 of my payment. It should have been at least $4,000. They promised the following business day, a Monday, they would have someone call to make the repair that day, but they did not show and did not call. When I called their Customer Service, BCI-BathPlanet would not return my calls total of about 20 times. I had to stop by their office twice but they claimed "there was nothing they could do" to make the service manager return calls. They refused to have the owner call me. Our sales rep. used deceptive sales practices by claiming to be a part-owner. The office told me he was not a part owner. When I visited the office they said I could only talk with the service manager. Shower shelves fell off the walls. Caulking was very poor. After almost three months they finally attempted to make some initial repairs. So.e were satisfactory, but others were so bad I had them remove parts of the decorative trim because they said "it was the best they could do"."

"these guys are the best! they are reasonably priced, get the work done on time and it all looks great! they did so much for us. they really are knowledgeable about a variety of jobs. we had them do some electrical, put in flooring, put in new railings, widen doors, put in a new sink, hung ceiling fan and foyer light...you get the drift. so if you're needing something done, i bet they can do it....call them, you won't be disappointed!"