Get matched with top sunroom and patio pros in Phillipsburg, OH

"I would like to highly recommend Jim and his team from “The Patio Room Factory”. My wife and I met Jim at a home improvement show at the fairground’s, and from there was the beginning of a family type relationship. Working with Jim as an owner is much better than working with salesmen from other companies. They take so much pride in their work, and they are there from the beginning of the project to the end. We selected “The Patio Room Factory” to install a sunroom addition onto our house. They were able to take an original deck that was falling apart, and build a beautiful sunroom in its place. Jim and his team were also able to handle the customizations that we requested too. The whole team is very innovative in coming up with creative ways to add things we asked for such as outside lighting, data and video jacks, as well as separate electrical circuits. In the future we need anything that “The Patio Room Factory” offers, we will not hesitate to reach out to them. Thanks again!"

"They were a pleasure to interact with, they listened to my concerns, they explained what they were doing at every step, and they were able to adapt the plan to my quirky older house. I plan to call them again for another project."

"Rob, the owner, was very conscientious about communicating in a timely manner; he was also collaborative when discussing different ways to solve issues that came up. He and his crew arrived when they said they would and did a wonderful job, going above and beyond the scope of work. I will hire them again for future work."

"Tim provided an estimate for the project and it was completed within the estimate, plus additional extra jobs. Excellent work completed by Tim and his team, all whom were very professional and very trustworthy. With Tim you get the bonus of having a friend also. Work area was thoroughly clean after each step. I will definitely call TimCo over and over again."

"It was the worst contract I've ever had. He'd be late all the time and the workmanship was horrible."

"This is only a limited summary. Buyer, especially seniors, BEWARE! Average product, but very poor installation quality and workmanship. BCI-BathPlanet of Indianapolis arrived an hour late without calling, and no return calls from the office, sales rep., or service manager. They damaged three areas of an adjoining wall into another room using a Sawzall. And, they left without telling me. I had to cleanup the paint and drywall debris. The next day they arrived, and I showed they the damage. They admitted they damaged the wall using the Sawzall. I withheld $500 of my payment. It should have been at least $4,000. They promised the following business day, a Monday, they would have someone call to make the repair that day, but they did not show and did not call. When I called their Customer Service, BCI-BathPlanet would not return my calls total of about 20 times. I had to stop by their office twice but they claimed "there was nothing they could do" to make the service manager return calls. They refused to have the owner call me. Our sales rep. used deceptive sales practices by claiming to be a part-owner. The office told me he was not a part owner. When I visited the office they said I could only talk with the service manager. Shower shelves fell off the walls. Caulking was very poor. After almost three months they finally attempted to make some initial repairs. So.e were satisfactory, but others were so bad I had them remove parts of the decorative trim because they said "it was the best they could do"."