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WINDOW DEPOT DAYTON

Founded 1994 • With Angi since July 2006

4.5

(13) Verified Reviews

Business Details

Phone Number

Address

700 Brandt Street

Dayton, OH 45404

Description

We are family owned and operated, and are proud to have an A+ Rating with the Dayton Better Business Bureau. Our Sales Philosophy: We don't inflate our prices, then use phony "35% off" discount coupons, "freebies", or high pressure sales gimmicks - yet our prices are the most competitive in

Verified Reviews

A few reviews for this pro...
Jeffrey M.
5.0
05/16/2018
Install went very good. Installers arrived promptly and didn't waste anytime getting started. The windows were replaced on the first day and the patio door was replaced the second day. Any mess that was created was cleaned up before they left for the day. Would definitely recommend them for replacement windows or doors.
Description of Work
Replaced 11 Windows and a patio door.
Category
replacement windows, doors
Mike C.
4.0
12/17/2015
unknown
Category
replacement windows, doors
Timothy F.
5.0
03/15/2015
i loved the no pressure sales ,eric came did a estimate and gave us the price , was not pushed by the salesman one bit ,he left estimate and kinda started gathering his things up and i was ready to sign a contract , eric very knowledgeable of the products window depot sales windows came in about 4 weeks installers where professional and very fast , the windows look awesome and sure beat my wood single panes . i would recommend anyone looking for windows call the window depot of dayton ,GREAT JOB TO ALL thanks ford
Description of Work
installed 10 triple pane windows
Category
replacement windows
Paul P.
5.0
08/28/2014
unknown
Description of Work
Sales and installation folks were extremely professional, friendly, and competent. Took a while to schedule the installation, but once begun went very well. The warranty for these economical windows is excellent. A very reputable, customer-oriented company.
Category
replacement windows
MICHEAL S.
5.0
04/28/2014
unknown
Category
replacement windows, doors
steve G.
5.0
01/01/2014
I was extremely impressed by Rick and Adam the consultants when they came to our house on the 10th of the month to present there product to my wife and I. They had sample of there windows and there presentation was very informative. This was the third and final estimate that with the had scheduled. We thought we were going with the first estimate that had come to the house but Window World had a get $70 off each triple pane window instead of the double pane. It included foam filled windows and the first estimate didn't. The cost was only $200 more for the triple pane window from Window World but we got triple pane instead of double. The order went in on 10th and the windows came in on the 19th and they put the windows in on 23rd, The installation by Tim and Jim was amazing!! They were very organized and did an excellent job in installing our ten double hung windows. My wife and I are extremely overjoyed with our new windows Thanks Window World !!!
Description of Work
replaced 10 windows in house
Category
replacement windows
Rebecca D.
4.0
07/21/2013
We were replacing 13 Anderson wood windows that were about 20 years old. Eric showed up on time for the scheduled appointment, took his time with us and answered all of our questions. We wanted time to consider all the information and he did not pressure us to make a commitment at that time. We called after a few days and he returned and we placed the order. We had some painting that we wanted to do prior to installation and we were able to arrange installation of the windows at a time of our convenience. We really like the windows in terms of decreasing the outside noise and the ease of cleaning the tilt-in windows. It should be mentioned that anyone purchasing replacement windows should be aware that they will decrease the actual size of your window. Eric had explained the installation process and we thought we understood what the difference would look like. However, we have gotten used to the difference now and it isn't a problem. The installers showed up on time as scheduled. After the first window was installed, I told the installer that the caulking , particularly around the corners of the inside of the window looked a messy and he told me that he didn't do corners very good. I found this a little strange since this was what he did for a living. They had arrived about 9 A.M. and were finished around 2 P.M. I said something about them going to their next job and they said that we were the only ones scheduled for that day because they never know how long the removal process of the original window will take....ours appeared to be easy. Due to a death in the family the next day, we really didn't take the time to look at each window closely until about a week later. Since we were going to need to stain some of the wood on the frame of the old windows that was now exposed, we looked at each window closely to see how long it was going to take, we noticed the appearance of the caulk on most of the windows had some jagged and messy areas. Although all but one window would be covered with mini-blinds and valances, we still wanted the window to look neat. Additionally the tension on about five of the windows needed to be adjusted. When you put the bottom portion of the window down, it also pulled the top part of the window down. This resulted in having to hold the top part up with one hand as you pulled the bottom half down with the other. Eric was contacted via email and he asked that we email him pictures of the caulking . A time was arranged and the same installers returned and the tension was adjusted on the windows. while one of the installers used an Xacto knife on some of the caulking. We might now try to redo some of it ourselves. Since the appearance of the caulking was not what we expected, we would suggest that anyone purchasing replacement windows ask to see actual close-up pictures of what the final installed window will look like and you can judge for yourself if you will be satisfied. Again, overall, we like the windows and how it has made our home quieter and has brightened up the outside appearance of our home. Since I use Angie's list as a way to get tips for different services we need done, I just wanted to share a tip to consider when selecting replacement windows.
Description of Work
We had thirteen replacement windows installed.
Category
replacement windows
Samantha S.
4.0
05/02/2013
Please see above.
Description of Work
Eric who came out to give us our estimate, not only once but twice because we had an estimate last year and plans fell through to have windows installed but he came back out this year, in March, for second estimate and saved us 100 dollars per window for remember them. Since we saved so much per window we opted for the triple pane windows. We signed our contract 4/1 and windows were not installed until 5/1 when we were told it would be "a couple of weeks". When I inquired on the delay I was told several times that it was an "unexpected" factory move, as much as I do not understand how that can be "unexpected" they maintained that it was. This would not have been such a big deal if I would have at least been notified by a quick call or e-mail that there would be a delay in our windows. Otherwise, when the installers showed up on time for installation, I was surprised there were only two, but they arrived at 8:45 and were done and gone by 2:00 pm with 9 windows. They worked quickly, were accomodating to my dogs and the windows look great. I am having an issue with one of my locks, the windows have special locks that lock automatically when shut, a nice feature, I called today and they are going to send someone out for service. Overall it was a positive experience, I just wish I would have been notified about the "unexpected" factory move.
Category
replacement windows
Beverly H.
5.0
11/03/2012
Win
Description of Work
We are very happy with the patio door we purchased from Window Depot. The salesman Eric Brinkman came to our home the day that I called for information on patio doors. He assisted in helping me select the right door for our needs and made the process nearly effortless. As luck would have it - Eric was also the man who came to our home to install the door. He did an excellent job - paying attention to every detail. In the end - we have a beautiful door and we could not be more pleased with the experience. I would recommend Window Depot to anyone.
Category
replacement windows, doors
Heather S.
5.0
10/17/2012
We received a very professional presentation and free cost estimate. The replacement/installation took one and a half days. The crew was very organized and clean through out the entire process, leaving almost nothing to clean up. Great quality at an exceptional value!
Description of Work
Window Depot replaced all 14 of our 1930's windows in our home with their tripple pane windows.
Category
replacement windows
Margery A.
3.0
08/22/2012
I notified them by mail and in person and they have yet to fix it.
Description of Work
They installed windows for me and a garden window is now leaking.
Category
replacement windows
MICHELLE P.
3.0
09/05/2006
The company was on time in terms of the appointment and completed the work within approximately an hour. The work was somewhat sloppy and they left a mess of glass on the driveway, that could have been a good tire fixer. But they did come and recaulk areas, that were missed and cleaned up the mess of glass they left.
Description of Work
They replaced a total of 11 windows at a rental property. While pricing on the windows were relatively reasonable. The work that was done, seemed rushed and messy. There were areas around the window, that were missing caulk. Many of the windows were caulked sloppily. Glass was left all over the driveway, creating a hazard for tires.
Category
replacement windows

Service Provider Response

HERE AT WINDOW DEPOT USA WE PRIDE OURSELVES WITH PROVIDING THE BEST PRODUCTS & SERVICES & THE ABSOLUTE GREATEST VALUE. IN ADDITION TO OUR PRODUCTS & SERVICES, OUR CUSTOMER FEEDBACK IS WELL RESPECTED. OUR WINDOW INSTALLATION CREWS HAVE DAILY ROUTINES THAT USUALLY PREVENT EVEN THE SMALLEST OF MISTAKES AS MENTION HERE IN THIS POST. WINDOW DEPOT USA IS AWARE OF THE CONCERNS POSTED HERE TODAY AND MAKES CONTINUOUS EFFORTS FOR A CLEAN & SAFE WORK ENVIRONMENT FOR OUR CUSTOMERS DURING TIME OF INSTALLATION.
JOHN A.
5.0
07/31/2006
I LIKED THE SALESMAN. HE WAS VERY HELPFUL AND ANSWERED ALL OF OUR QUESTIONS AND REALLY KNEW HIS PRODUCTS. THEY ARE LOCAL AND IT WILL BE CONVENIENT FOR US IF WE NEED ANY FOLLOW UP WITH THE WINDOWS.
Description of Work
THEY REPLACED TEN WINDOWS IN OUR HOUSE. ONE WAS LARGE AND THE REST WERE AVERAGE SIZE.
Category
replacement windows

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    10%
    Warranties
    Yes

    Services Offered

    Best Replacement Windows Years of reliability Highest quality products Warranties you can trust Secured financing may be available if required No hidden charges Professional installation Job Site completely cleaned Complete service and responsibility

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about WINDOW DEPOT DAYTON

    How is WINDOW DEPOT DAYTON overall rated?

    WINDOW DEPOT DAYTON is currently rated 4.5 overall out of 5.

    What payment options does WINDOW DEPOT DAYTON provide

    WINDOW DEPOT DAYTON accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does WINDOW DEPOT DAYTON offer free estimates?

    Yes, WINDOW DEPOT DAYTON offers free project estimates.

    Does WINDOW DEPOT DAYTON offer eco-friendly accreditations?

    Yes, WINDOW DEPOT DAYTON offers eco-friendly accreditations.

    Does WINDOW DEPOT DAYTON offer a senior discount?

    No, WINDOW DEPOT DAYTON does not offer a senior discount.

    Are warranties offered by WINDOW DEPOT DAYTON?

    Yes, WINDOW DEPOT DAYTON offers warranties.

    What services does WINDOW DEPOT DAYTON offer?

    WINDOW DEPOT DAYTON offers the following services: Best Replacement Windows Years of reliability Highest quality products Warranties you can trust Secured financing may be available if required No hidden charges Professional installation Job Site completely cleaned Complete service and responsibility