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"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."

"As I requested they provided the cost for drain snaking upfront. A simple procedure that most others would not quote. (They wanted to do a separate "diagnostic" visit and additional fee. The work was fine. The technician very competent and concientious about keeping things clean. The only rub, they wanted $179 to put the toilet back in (way out of line). I think they could have told me. Nevertheless, I drove to home depot for a wax ring and had it done in 10 minutes. Overall, a 4 oout of 5. If they charged a more reasonable rate for reseating the toilet i would have had them do it, and would have rated a 5."

"I was very satisfied with the service, especially for a Sunday afternoon. Ryan, the technician was very knowledgeable and polite. I also pleased with the customer service rep for scheduling and keeping me updated on the status. I will most definitely use Mr Rooter for future service needs."

"We have used Smylie for over 16 years and would highly recommend them. They are prompt, courteous, professional and knowledgeable. Whenever we have any issues in the past, Smylie One responded very timely."

"They exceeded expectations by finishing ahead of schedule, politely, professionally, and with no mess. I will have no hesitation calling Slawinski again for additional work."

"They were great. Fast and reliable!"

"We recently had the pleasure of working with Freedom Contracting to create the custom closet of our dreams in our new home. Brandon and his team displayed the utmost professionalism, remarkable craftsmanship, and an impeccable attention to detail that is so rare these days. The finished product is simply exquisite far beyond what we had imagined. I would most certainly recommend Freedom Contracting to anyone seeking superior quality. "

"We couldn't be happier with the results. Frank, Steve and Christian are honest, hard workers. Their estimate was reasonable; they showed up when they said they would; and the job was completed by the date they quoted. In addition to the usual replacements in both Bathrooms (vanities, toilets, tile flooring), they also built us a linen closet where there had previously only been some shelves. Cabinets were Amish made-to-order. All light fixtures were replaced. In Utility Room, cabinets were added above Washer/Dryer, new Utility Sink with Amish-built cabinet installed, and a large closet was reframed/doors rehung to our specifications. New luxury vinyl flooring was also added. The workmanship of Frank, Steve and Christian was impeccable. They were always there when they said they would be. If anyone has worked with any of the trades lately, you know how important that is (not to mention hard to find!) After the work was done, our house was left spotless. All three were very friendly and professional. We wouldn't hesitate to call them again. We are VERY satisfied customers."