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Avatar for Thomas & Galbraith Heating, Cooling & Plumbing

Thomas & Galbraith Heating, Cooling & Plumbing

9520 Le Saint Dr
4.54(
991
)

Thomas & Galbraith Heating, Cooling & Plumbing

9520 Le Saint Dr
4.54(
991
)
Customers say: Super punctual
48 years of experience

Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

"Reviewed on Google but got no response: [*** Link removed ***] The salesman was polite and helpful. I would have given this review more stars, maybe even 4 or 5, but only 2 because of the install & non-follow-up: Workmanship is not up to par. The transition duct from the new furnace goes up at an odd angle, with neither angle at each side being symmetrical. The duct should have come straight down, as in the old. Air is flowing out from all four sides of this new paper-thin sheet metal. No attempt was made to seal it. So, in effect, I am cooling and heating a non-occupied storage room. The outdoor unit was solidly soldered in while it was not square to my house. One side overlapped the pad by several inches. Before the tech had me sign off on the job, I took him out to look. Low & behold, everything was square – but at what price? Twisting the unit after being solidly sweated in can cause a constant torque/pressure on the piping & fittings. The tech insisted all was well. The next morning, I had to look up online and call the main office because the AC wasn’t working (no contact info was given to me in case of an issue or workmanship concerns). A service tech came out and found a wire not properly terminated at the outside unit. I would have expected a call at some point from someone to ask how my install went, but I should have known better. I have pics that show the old transition from the furnace – everything straight up & down, and the new odd piece of garbage. Also, the before and after pics of the outside unit not properly in place, then twisted under torque back into place, square with the house."

Tom W on June 2024

Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

"Reviewed on Google but got no response: [*** Link removed ***] The salesman was polite and helpful. I would have given this review more stars, maybe even 4 or 5, but only 2 because of the install & non-follow-up: Workmanship is not up to par. The transition duct from the new furnace goes up at an odd angle, with neither angle at each side being symmetrical. The duct should have come straight down, as in the old. Air is flowing out from all four sides of this new paper-thin sheet metal. No attempt was made to seal it. So, in effect, I am cooling and heating a non-occupied storage room. The outdoor unit was solidly soldered in while it was not square to my house. One side overlapped the pad by several inches. Before the tech had me sign off on the job, I took him out to look. Low & behold, everything was square – but at what price? Twisting the unit after being solidly sweated in can cause a constant torque/pressure on the piping & fittings. The tech insisted all was well. The next morning, I had to look up online and call the main office because the AC wasn’t working (no contact info was given to me in case of an issue or workmanship concerns). A service tech came out and found a wire not properly terminated at the outside unit. I would have expected a call at some point from someone to ask how my install went, but I should have known better. I have pics that show the old transition from the furnace – everything straight up & down, and the new odd piece of garbage. Also, the before and after pics of the outside unit not properly in place, then twisted under torque back into place, square with the house."

Tom W on June 2024

Gas Logs questions, answered by experts

If you're connecting your gas line to appliances, the pro doing the work may recommend flexible corrugated stainless-steel tubing (CCST). Polyvinyl chloride (PVC) with high-density polyethylene (HDPE) is another relatively inexpensive material commonly used for residential pipes. Ultimately, you'll need to find out what is permitted based on the code requirements in your area.

Even though their jobs sound similar—both professions work on pipes—a plumber and pipefitter actually have very different jobs, and pipefitting isn’t considered plumbing. Pipefitting is done in commercial and industrial buildings and factories, and the pipes carry gas, chemicals, acid, and other potentially hazardous substances. Pipefitters often work in intense conditions while plumbers may work in lower-pressure environments.

Costs depend on the fireplace model, venting complexity, labor, and whether additional structural modifications are needed.

A plumber or certified gas technician is responsible for capping gas lines. Gas lines require expertise and understanding of safety standards to ensure it’s properly sealed. Your local regulations may also have specific requirements for capping gas lines.

Evacuate immediately and call professionals for emergency inspection and repairs.

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