Serving Fairfield, OH and surrounding areas
Approved
In business since 1960
Free estimates
Customers say: Super punctual
"I had a great experience with the company and the guys who did the work. Their estimate was in the mid-range of the various companies I'd contacted. I went with them because they seemed friendlier and more professional than some others, and were very willing to work with my insurance company (which covered the cost of repairing the chimney needing serious repair). It was winter, and quite chilly, and I have a very tall house, so most of the time they were here the workers were either setting up or pulling down their scaffolding. The chimney work itself went quickly, and was done well. They even did a minor job in my basement, at the base of the chimney, at no extra charge, after I'd asked them their opinion on what I should do regarding the accumulation of brick dust in a few areas.
I'd give a B for the price simply because this kind of work seems much more expensive than it ought to be. I don't think Klaene overcharged me personally, though. And I'd give them a B for responsiveness because the company took quite a while to set a project start date. The weather was the major reason for that. It was either snowy, or very windy, during the early part of the year, but I still think that Klaene could have stayed in better touch about their scheduling concerns.
Nevertheless, these are pretty minor complaints given the quality of their work. I've since recommended them to a neighbor as well."















































