Get matched with top fireplace pros in Hamilton, OH

"I had a great experience with the company and the guys who did the work.  Their estimate was in the mid-range of the various companies I'd contacted.  I went with them because they seemed friendlier and more professional than some others, and were very willing to work with my insurance company (which covered the cost of repairing the chimney needing serious repair).  It was winter, and quite chilly, and I have a very tall house, so most of the time they were here the workers were either setting up or pulling down their scaffolding.  The chimney work itself went quickly, and was done well.  They even did a minor job in my basement, at the base of the chimney, at no extra charge, after I'd asked them their opinion on what I should do regarding the accumulation of brick dust in a few areas.

I'd give a B for the price simply because this kind of work seems much more expensive than it ought to be.  I don't think Klaene overcharged me personally, though.  And I'd give them a B for responsiveness because the company took quite a while to set a project start date.  The weather was the major reason for that.  It was either snowy, or very windy, during the early part of the year, but I still think that Klaene could have stayed in better touch about their scheduling concerns.

Nevertheless, these are pretty minor complaints given the quality of their work.  I've since recommended them to a neighbor as well."

"On time and reasonably priced fireplace and chimney repair. We will use them again."

"Excellent work from start to finish. My father was a mason, so I know great work when I see it. First, they brought in a tear-down team to remove the chimney down to the first-floor roof level of our two-story house. After which, they rebuilt the chimney to original height installing approximately 900 new bricks using a new Type N mortar. They installed a new 5" thick concrete crown with a 2" drip edge and an expansion joint. They replaced all accessible sections of fireplace clay flue tile extending 4" - 6" above the concrete crown. Installed new stainless steel chimney cap. Installed 2 sets of new step and counter flashing. Installed 2 sets of new ice water shields and shingles as needed. Cleaned and weather sealed chimney entirely upon completion. After the chimney rebuild was done, the Mason, Seth, and his crew cleaned the work site, to include the whole driveway. They are a very efficient and thorough team. I understand that they like to leave the customer's house and yard as clean or better than they find it."

"Great! Jeremy is great to work with. We've had them maintaining our fireplace for years and they always do a great job."

"He was on time, answered all my questions, cleaned up when he was done, and the work was beautifully done."

"The workers and office staff were easy to talk to, well informed, courteous , and efficient. They performed a thorough inspection. Recommended and installed a stainless liner and cap for the furnace flue and a new damper on the fireplace flue. Their price was better than previous quotes and even set up a partial payment plan. I am very pleased with the work they did."

"They were on time, explained everything about the fireplace, did clean work and advised me on problems that needed to be addressed for my own safety before starting a fire in the fireplace. This fireplace has not been used in some time."

"I needed foundation repair, tuckpointing brick, and it was done in one day, plus I had a little work done in the basement. Very happy with the results, and the professional, personable staff, Scott and John, who did the job right. The cost was reasonable as well."

"Robert arrived on time to do the walk through of the business. Dressed appropriately and seemed very professional. Came ready to gather the information necessary to provide our business with an estimate which he said he'd provide within a day."

Home Service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.