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"Replaced toilet, good job, would hire again."

"Our only toilet in the house was clogged. But not in the toilet it was way down in the line somewhere. I called several plumbers and no one could get to it till after the weekend. It was after hours and I called George's drain left a message and he called me right back. After explaining to him that was the only toilet we had he legitimately seemed like he cared and said that he would be on his way. He showed up about 20 minutes later. Very polite very courteous great attitude. It was quite the job he wasn't able to reach the clog with the normal stuff so it had to bring in the big guns. He had to take out our whole toilet and it's not a normal toilet but he did it I told him just break it and he didn't want to do that. He was here till about 9:30 at night. It took several hours but he did not give up and he fixed it and now it's working great and gave me a 30-day warranty and a call back the next day to see if everything was still okay. This guy is A+++ I would recommend to anybody."

"Great! The plumber who came to our house had 40+ years of experience. He knew exactly how to address our plumbing problems and even educated me on how to easily and simply test for toilet seal leaks and how to keep the kitchen drains and garbage disposal in better condition. I really appreciated that! He worked extra hard at unsticking the garbage disposal blades to save us the cost of purchasing a new one when ours was still in good condition. I felt he treated our house and our plumbing problems with as much care and thought as he would his own. But that's typical of the experience I've had with this company through about 15 years of using their services. They are exceptional!"

"Visit one-- was from a technician to inspect plumbing--to see if there were any problems.   I paid $324 for this whole plumbing inspection
The technician indicated ( for a newer addition on the house)-- that the toilet in the bathroom had no vent.  He offered to come back the next week and install the vent which he said was the source of serious plumbing problems.  He said he had an opening the next week and he could come back and install it-- the cost would be about $7,000.   I became somewhat suspicious and called the builder.  The builder said of course there was a vent installed.  
I called back the staff at Mr. Rooter (who are very nice)-- they sent two people out who established that there was a vent installed.   They were very concerned and responded in a timely manner.  So my experience indicates that this is a good company, nice caring people running it-- but I must have had bad luck with the first technician.  That is why I rated the experience B.  For the second experience, this was definitely an A company.  
I'd just caution people to beware any time (and particularly around the holidays)-- if a technician diagnoses big, expensive problems that you have never expected-- and then the technician wants to come back soon and fix your problem for a hefty-cost, that you get a second or third opinion.  
Again-- I think this is an excellent company, with great caring people who want to make things right.
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"Fine. I have renters in the house and their description of the "problem" wasn't very helpful. Turns out there was no real problem (toilet needed handle held down to completely flush sometimes [I have that happen occasionally at my house as well]), and so Wells had to come twice (they didn't know what equipment to bring). I went ahead and had the services performed just because the tank hadn't been cleaned out in a while. Bruce and his boys do great work, and they are always so nice. I can't really judge price, as Wells is the company I always call. Sometimes they don't arrive as soon as they predict, but if they run into unforeseen issues at an earlier appointment, what can they do? They do call to give an "I'm on my way" heads-up phone call."

"John and his brother did a great job analyzing and then replacing a toilet in our basement. Efficient in his work and very fair in his pricing, we were happy with the results (Covid proper). One small glitch in that a seal was slow dripping, so he came back and made it perfect. John is my new â  plumber on call.â Â"

"Below is my review of Double Wrench Plumbing. They came to repair a leaky toilet as well as to replace an old one with a new one. They provided same day service. All the work which included going to the store to purchase supplies as well as handling a leaky situation was performed in under 4 hours. Pros 1. Efficient 2. Friendly 3. Discussed options that best save the customer money 4. Explain and show the customer the issues related to the plumbing 5. Service was affordable Cons 1. Did not turn off the water main before beginning work (this is plumbing 101), which resulted in water leaking from the second floor to the first floor. 2. Did not take off work boots while in the house. If taking boots off is not ideal, they could consider wearing those baggy things construction workers wear. 3. Clean up could have been better. They should consider having their own supplies and make sure they leave a customer's home as they found it."

"EcoPlumbers sent Josh out, He was very nice and knowledgeable...and patient! I say that because the fancy toilet I bought from Home Depot was missing parts, and I had to go back while he waited at my home to exchange it. I apologized profusely for the waste of time, and he was very understanding. No apology needed. Josh did great work, and we are happy with our upstairs toilet replacement!"

"He called within a few minutes of me searching on this web site, which was great. I had originally intended to get some estimates, but I new from past experience the prices he cited were fair and not inflated. He repaired the leaking pipes under the kitchen sink, rodded out the totally clogged bathroom sink drain, and put all new innards and intake tube on the downstairs toilet. He advised me about some other things that needed doing that weren't emergencies, and we will definitely be contacting him again."

"Josh was able to quickly replace a toilet and remove my old one for a fair price. I would hire him again."