Mr. and Mrs. Plumbing Services, LLC

My experience with this company unfortunately was not what I expected. I was blamed for every single thing that went wrong (which some was but, in my opinion not all), even suggested I asked my husband questions, made me feel like I was back in the 1950s. The services I hired were a pot filler and gas line plumbing installs. The pot filler I purchased, and he reviewed prior to did not fit, had to be altered and only has about a quarter of an inch before you hit the microwave. Once he put in place the faucet the dry wall was pushed in/damaged. He said he would so kindly give me a quote to repair, I was over it and asked him to please cancel and exit my home. I called the company afterwards to try and find some sort of resolution/middle ground but the phonecall was just a lot of back and forth. He did offer at the very end to have come out and move the filler (which will cause the dry wall to need repairs again) and finish installing the stove. In the meanwhile, I am left with no stove, damaged dry wall and an eyesore for a pot filler. Service tech was very nice but some attention to detail could be improved. The story is much longer but to save the time and effort, I was extremely disappointed in my experience, and I do not recommend the company.

Was here on time, did the job I needed and more and did it quickly. Iâ d hire them again.

On time, friendly, checked things out, received a follow up call asking about how things were. I’d hire them again easily!

Professional work

Keith did a great job!

Great customer service and very knowledgeable about what work needed done.

Provided good insight into issue and offered multiple solutions.

Mr. and Mrs. Plumbing was quick to serve and quick to schedule. Great customer service!

Best experience Iâ ve ever had with the plumbing company. I put a request out to HomeAdvisor and I received a text message and a phone call in a very short time from Mr. and Mrs. plumbing company. I called them back and they couldâ ve come out the same day but I had a conflict with timing so scheduled for the next morning. I received a text message from them confirming my appointment for the next day and it was a two hour window ( which is almost unheard of these days) I got a text message advising me that Martin was on the way and would be at my house shortly. When he arrived he introduced himself and came in and checked out the problem. He went through all the options that were available for me to do then let me decide how I wanted to proceed.He was professional and very pleasant to work with plus he did a great job. The next time I need any plumbing work done they will be my first call. I highly recommend them. Also I want to say that their customer service in the office is great!!

Initial contact with Mr&Mrs Plumbing was with Sebastian within an hour of our first outreach. The plumbing was done to our satisfaction, Sebastian did the work. He was courteous and explained his process as he worked, leaving the work area clean when he left.

Within a couple of hours of contact with this company, Sebastian was at our door. We received an email letting us know that our plumber was enroute along with his picture and name. Sebastian was very thorough in checking to make sure that there were no other factors contributing to the problem. He replaced the bad parts and made sure the clean up was to our satisfaction before he left. Would definitely recommend this company.

What a pleasure to work with such a responsive service provider. Quick to respond, very reasonable rate, quality parts and did not make a mess anywhere in the finished/carpeted basement area or anywhere else on the property. Can't say enough. Professional, Personable, Responsive, Economical and a really great Technician. :o)

I hired this company to checkout and service my fireplace. The gentleman was polite and knowledgeable. He lit the pilot light and made sure everything was safe and in working order. The service fee was reasonable and I can use my fireplace with peace of mind this winter.

Same day service. Courteous and quick.

You can't go wrong with this company! The first company tried to sell me more than I needed. These guys and gals did just what I needed, for a fair price. Had it done the same day!

Was on time, did a good job. Would definitely recommend

Very professional. Explained everything that was being done. Bottom line of cost presented before the work was started. Work was completed on time and as promised. Very pleased with the quality of work and would use them again.

The repairman was very prompt, friendly & knew what he was doing. He replaced a garbage disposal. It would have been nice if he had done a little clean up but the repair was done well.

They were very helpful and knowledgeable. Gave us options with expense for each One. Job was done quickly and we were very satisfied.

We were very pleased with the promptness, courtesy and professionalism of this company. It's very much a family affair, and they really put a lot of care into all that they do. They are very up front about explaining your situation and quoting you a price. Best of all, they do great work! If any issues arise later, they will always make it right and make sure you are totally satisfied. We are delighted to have found this great local plumbing service!

Very good too thumbs up.

My mothers gas water heater went out she lives in Circleville, OH and I live in Florida and was unable to help her. Mr and Mrs Plumbing was able to come out very quickly and try to repair it. The unit was over 20 years old and not repairable so they needed to replace the unit. Mr and Mrs Plumbing was very prompt and professional and were able to replace the unit within a couple days so my mother was able to have hot water again! I would highly recommend Mr and Mrs Plumbing for any of your plumbing needs!

Extremely overpriced. Did not complete the jobs that we were charged for. Had to call someone else to finish installation

Bathroom sink was leaking. Young man checked it out, didn't have the correct size replacement (it's a non-standard size in a small bathroom), went and got the correct one, installed it and everything works fine now. Even with the part run, the whole thing only took about 45 min. Everything was nice and tidy when he was done..

Martin and his team did a very neat job. Very prompt and professional.