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"They showed up and they worked! Excellent communications and very pleasant to work with!"

"We hired Precise Home Improvements LLC after firing our first contractor for not pulling permits. While we appreciated that they were willing to take on the project when others wouldn?t, the experience became long, stressful, and disappointing. The job was supposed to be completed by February 1, but after multiple extensions and inspection failures, it wasn?t finished until April 11. Communication was poor?messages were often ignored, and progress only happened when deadlines were enforced by the bank. The owner, Matt Armstrong, frequently complained about his profit margin and failed multiple inspections. Later, his flooring subcontractor came to our home saying he was never paid, even though we paid Matt in full. The subcontractor confirmed Matt owed him $2,000, while we were charged $3,245 for the same work. Now, months later, warranty issues remain unresolved, including swollen doors, vanity drawers that don?t shut, and bulging LVP floors. I cannot recommend this company."

"Very professional. He did great work and was very affordable."

"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."