Get matched with top gas log pros in Covington, OH

"We are extremely pleased with the work Joe performed for us. He went beyond the extra mile to ensure the work was done correctly and professionally. Our main project was to install a portable air conditioner in a room with a casement window. We thought we would have to replace the window with a full-sized traditional window. Joe saved us an incredible amount of money by suggesting, and installing, a much-less-expensive option that works just fine. Furthermore, Joe readily agreed to another project and built a new picnic table bench to replace our dilapidated one and shored up our other bench. Joe patiently listened to our concerns, asked pertinent questions, and met our needs. He was always timely and personable. We look forward to working with Red Beard Capital, LLC again!"

"Not well. The young men who came were pleasant, but inexperienced. The job was to sweep AND inspect. They said it did not need sweeping (though we later found out it did) and they asked if we wanted an outside inspection as if it were an add-on. It was raining and I guess they did not want to get wet. They then were delayed sending us a quote and when we asked for one, it was nebulous and prohibitively expensive. Four quotes later we found a company that would do the work needed and not upsell us. We paid $250 effectively for nothing."

"One of the 2 employees from D&B arrived at my house and after I showed him where the leak was, he made the decision right then and there that my home warranty would not cover the costs. At this point, I had already paid $100 for the service call fee and wanted to know my options, including costs out of pocket. He said that he'd call me within 2 days after writing up a summary. A week went by and did not hear anything, but I did get an email informing me that my service request had been closed/resolved and that D&B was paid for their time. Needless to say, I was surprised b/c all they did was come to my house and spend less than 10 minutes. PLEASE DO NOT use these guys--even if your home warranty company uses them, request another company OR pay for a qualified plumber on your own. I do think that this company survives only by collecting service fees from individuals who work through their home warranty companies."

"Super pleased! A/C broke on a weekend, during a heat wave (yuck!). Brad was able to get the issue diagnosed and fixed the same day I called. My experience with the corporate chain I previously used is they send someone out without a lot of experience who likes at it for a few minutes and then tells me I need a new AC. Brad actually talks to you about how the system is behaving, what the symptoms are, then runs some tests before telling you what’s wrong and how to fix it. Super knowledgeable. Thorough. Reasonably priced."