Get matched with top roofers in Clayton, OH

"We were initially Very happy with the work All-State Exteriors did on our roof this summer after some wind and rain damage caused leaking in our home. We experienced additional leakage after they had completed the roof and answered in a timely manner to repair the vents in our bathroom causing the leak. While initially doing the work on our roof, two of the guys asked to come in to look in our attic because they accidentally pulled out the roof jack, but we don't have an attic because it is a modular home and there is no access panel to the piping they accidentally pulled apart. They told us they were pretty sure they fixed it and we shouldn't have any issues. This should have been a red flag to us. As we enter the winter months, we turned on our furnace and it isn't working right.we call an HVAC company to come take a look and they verify there is nothing wrong with the furnace and ask if we had any roof work done recently. When we tell him we had, he looks at the roof jack and tells us that there are definitely issues with it and we should call the roofing company back to fix it as they should be insured against any damages they cause while working. We called a representative who we had worked with when we had the first issue after installation and he came out. He was here for approximately 20 minutes and told us it had to be with the piping and we would have to cut access to fix it and once the piping was fixed he would come out and replace the roof jack. My husband later that day cut an access point and nothing was wrong with the piping, this was confirmed by HVAC personel. My husband calls the same representative to let him know the piping is fine and the representative says he would be out Wednesday to fix the roof jack. It is Wednesday and by 1PM no one has came so, my husband calls the representative to confirm he was still coming out. This representative then says "Oh my manager forgot to call you let me have him reach out." When the manager calls my husband explained the situation and the manager asks "Why do you think that's our problem?". After more of a conversation as to why, the manager told my husband he would talk it over with the initial representative and call back. We are going on 4 days of using space heaters and no solution while the manager "talks it out with the workers because they are saying that didn't happen". Well, the manager called back and his solution was "If you buy a roof jack we will install it because my guy said that did not happen". My husband and I were both home when the installation was done and both know that there were 2 men looking to get in the attic because of accidentally pulling out the roof jack. I understand that you are roofers, but if you mess something up, fix it. Don't put that burden on your customer who trusted your company to do the work and not mess with anything else. I am highly disappointed in how this situation is being handled after a great first impression"

"They got the job done quick and the work looks impeccable. The sales and planning portions of the work went off without a hitch. Sadly, the project manager got into a car accident on the phone with me and the installation crew cut the fiber optic internet cable to my house and then tried to hide it by tucking it into the siding. While I’m ultimately happy with the result, I’d be cautious next time I need major work done."

"We had our roof replaced by Bone Dry. My problem is with the Crew they sent out. The Foreman was 23 yrs old and not Bilingual. The entire crew could not speak English and I was told the Foreman was communicating with them via a Translator App? Never saw him use it once or any of the Crew. They worked for an hr after dark and when I questioned the office staff about the liability, safety and workmanship of this practice I was told â Thatâ s why we have insuranceâ After 3months the new roof began to have some lifting and bowing of the Shingles. They did come out and fix this, but I asked for another crew to be sent out instead of the original group. They told me they â understoodâ , but I got the same crew again. I had another roofing company come out and review work they did. This company said it â was not the cleanest job and would not have passed with their company. Also ,there was some poor nail placement and materials were too bunched together. I have informed Bone Dry of the assessment and they are sending one of their senior members out - this will be the 4th or 5th time I have had to meet with someone after the roof was originally installed. Very, very disappointed. Wouldnâ t recommend these folks to anyone!!!!"

"Andrew, Bryan and team were amazing! Very professional, knowledgeable, and did amazing work! Highly recommend them for all your home improvement needs"

"5 stars is Good! Thank you"

"The job was well done and done quickly. Very pleased!!"

"They were great to work with. Only hiccup was having to add fire suppression per county inspectors. The floor to finish was all done within a reasonable schedule and professionally completed."

"Perfection is a good company to work with. The salesman was knowledgeable and thoroughly explained the features and advantages of a metal roof. Communication about the installation as well as follow up was superb! I am so happy with the look of my new metal roof and the efficiency and energy savings to come. It was nice to work with a company that offers great customer service and made it easy to complete this project in a timely manner."

"Our concrete patio was too small and very difficult to step down from the patio door to patio level. I explained how I wanted to raise a new deck over the existing and enlarge two feet one direction and ten feet the other including raising the level eleven inches including a three season room that opened on the patio. I had no formal plans, just an idea. He listened to my ideas then completed exactly what we wanted. We could not be more pleased with the final results! Eons attitude, work ethic, attention to detail, and use of time was something you do not often see from contractors working on a T. M. job. I have recommended him to others and would hire him again should I need a carpenter. Dave P."