Get matched with top roofers in Brookville, OH

"We were initially Very happy with the work All-State Exteriors did on our roof this summer after some wind and rain damage caused leaking in our home. We experienced additional leakage after they had completed the roof and answered in a timely manner to repair the vents in our bathroom causing the leak. While initially doing the work on our roof, two of the guys asked to come in to look in our attic because they accidentally pulled out the roof jack, but we don't have an attic because it is a modular home and there is no access panel to the piping they accidentally pulled apart. They told us they were pretty sure they fixed it and we shouldn't have any issues. This should have been a red flag to us. As we enter the winter months, we turned on our furnace and it isn't working right.we call an HVAC company to come take a look and they verify there is nothing wrong with the furnace and ask if we had any roof work done recently. When we tell him we had, he looks at the roof jack and tells us that there are definitely issues with it and we should call the roofing company back to fix it as they should be insured against any damages they cause while working. We called a representative who we had worked with when we had the first issue after installation and he came out. He was here for approximately 20 minutes and told us it had to be with the piping and we would have to cut access to fix it and once the piping was fixed he would come out and replace the roof jack. My husband later that day cut an access point and nothing was wrong with the piping, this was confirmed by HVAC personel. My husband calls the same representative to let him know the piping is fine and the representative says he would be out Wednesday to fix the roof jack. It is Wednesday and by 1PM no one has came so, my husband calls the representative to confirm he was still coming out. This representative then says "Oh my manager forgot to call you let me have him reach out." When the manager calls my husband explained the situation and the manager asks "Why do you think that's our problem?". After more of a conversation as to why, the manager told my husband he would talk it over with the initial representative and call back. We are going on 4 days of using space heaters and no solution while the manager "talks it out with the workers because they are saying that didn't happen". Well, the manager called back and his solution was "If you buy a roof jack we will install it because my guy said that did not happen". My husband and I were both home when the installation was done and both know that there were 2 men looking to get in the attic because of accidentally pulling out the roof jack. I understand that you are roofers, but if you mess something up, fix it. Don't put that burden on your customer who trusted your company to do the work and not mess with anything else. I am highly disappointed in how this situation is being handled after a great first impression"

"Prompt, polite, hardworking, and easy to work with. He competently repaired the roof for a reasonable price. I highly recommend this company and will use them again for future repairs."

"Andrew, Bryan and team were amazing! Very professional, knowledgeable, and did amazing work! Highly recommend them for all your home improvement needs"

"The job was well done and done quickly. Very pleased!!"

"Our concrete patio was too small and very difficult to step down from the patio door to patio level. I explained how I wanted to raise a new deck over the existing and enlarge two feet one direction and ten feet the other including raising the level eleven inches including a three season room that opened on the patio. I had no formal plans, just an idea. He listened to my ideas then completed exactly what we wanted. We could not be more pleased with the final results! Eons attitude, work ethic, attention to detail, and use of time was something you do not often see from contractors working on a T. M. job. I have recommended him to others and would hire him again should I need a carpenter. Dave P."

"Replaced dishwasher replaced garbage disposal. Great work great communication and on time and cleaned up afterwards very well. Will recommend and will use again."

"He does great work! A pleasure to have around and he is trustworthy, honest and dependable!"

"Have used Matt and crew before for large roof repair jobs on my 1892 constructed house and as always Matt and the crew worked to produce yet another excellent job. Great company!!!"

"They got the job done quick and the work looks impeccable. The sales and planning portions of the work went off without a hitch. Sadly, the project manager got into a car accident on the phone with me and the installation crew cut the fiber optic internet cable to my house and then tried to hide it by tucking it into the siding. While I’m ultimately happy with the result, I’d be cautious next time I need major work done."