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"They were great quick efficient and up front about the cost"

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"One of the only companies to call me back. Not the best price, but reasonable for the job done. A year ago I added a white marble backsplash in my kitchen. I had updated the electrical in 2005 with a remodel, but we installed beige/almond devices to match the rest of the house. Because the new backsplash is white marble, I wanted white devices to match. I had 23 total outlets/switches, including some GFIC outlets to be changed. Job was supposed to take 3 hours, and I believe he finished a little early. Service technician was polite, clean, thorough and on-time. He covered my new counters with a canvas tarp to protect them and he cleaned each area with a small shop vac as he finished. He did a wonderful job, I'm very pleased. I did supply the devices. I purchased them on my own to make sure I got what I wanted. He even replaced a few cover plates to match the others I already had. Seems I had missed a few in my original sweep after the backsplash was installed. AND, even though the original appointment was on 7/3, he couldn't do the job and would have to come back. He returned the following day, 7/4, even though it was 4th of July, and let me know that they work 24/7 with no extra charge for evenings or weekends. I would highly recommend this company if you need an electrician. I will hire them again if the need arises."

"NO, I would not do business with them. They try to upsell you on unnecessary products instead of fixing the actual problem."

"Very pleased, especially as we are senior citizens!"

"After spending almost 13 thousand dollars 2 months ago for installation of cummins home generator-it would not shut off after a normal automatic test. I called the company and they said shut off the gas. This was April 12. The said it would be May before a tech co u l check it out. So what do you think- you pay 13 grand to prote c t you from power outages but when it is faulty you are at the mercy of what appears to be a lack of technicians and VERY poor service. Its April 29 and havent heard back from them. The say they will call back and dont. Recommend you stay away frpm thi compNy!"

"Electrician was on time and worked hard to get a solution to a problem fuse socket. "

"Jeff Feldhaus just finished remodeling a bathroom for us and we couldn’t be more pleased. The quality of the work, the professionalism he and Phil displayed, the communication, partnership and the overall job was great. Everyday they left the job site neat and clean. They showed up when they said and kept us informed. I will definitely use them again. The bathroom looks awesome. Greg Fahnestock"

"Hogeland Construction was the best company that we worked with during the entire build. We began the build right when Covid hit. There were delays upon delays that were out of our locus of control due to Covid restrictions. These delays included in permiting, inspections, availability of materials etc. Covid turn everything upside down. However, Bryan Hogeland was able to adapt to the obstacles and never compromised on the quality of his work. We were impressed by his ability to pivot at a moment's notice to the unpredicted challenges the arose. Bryan's greatest characteristic is his thorough communication. He would even call at night in the middle of a torrential rain storm to make sure that there were no leaks. We can say that I really believed that he was as invested in this project as we were. It was a true partnership."

"I hired this team to fix the broken window frame on my backdoor. They told me their plan of action up front and quoted a fair price for the job. They worked around my schedule and arrived on time, and worked about 5 hours until the job was done. The re-frame was executed perfectly and is way more sturdy than the stock frame. Will definitely employ again."