Get matched with top ge appliance repair pros in Buckeye Lake, OH

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

"Easy to make appt. He called me in advance to let me know he was on the way. Quickly diagnosed my refrigerator problem. Offered me repair options, cost estimates, and approaches to reduce my overall cost. Efficiently completed my repair for agreed upon cost. Very professional"

"No one ever responded to my inquiry so I went with someone else."

"Appointment was changed by Mr. Appliance, then he arrived much later than the time frame given. On arrival, repair person pushed buttons on panel numerous times.... something I had already tried. I told him in detail what I had experienced sofar & it didn't work. He took the baseboard panel off, looked underneath & "supposedly fixed" the problem. He said he wouldn't run a full cycle because it would take an hour. He then left. I proceeded to load a few dishes into the dishwasher and then tried to run is as usual. Well . . . NOTHING WORKED! He did NOT fix the problem! I called the company & was told it would be discussed with her boss & they would call me back. Never heard from them again & I stopped payment on my check."

"Fred and Chris were prompt, professional, and careful with their work. Their estimated time to complete the work was spot on; ditto the estimated cost. We were very pleased with all the results. This is a family-owned business so that's another reason we'll hire them again."

"Great! Robert Strait is five star. He was professional, honest, and very thorough. He even called that afternoon to make sure that everything was still running smoothly. The last few minutes that he spent with us was a lesson in what to expect in the future with our aging air conditioning (which he fixed in far less time than I thought it should have taken). This guy is a keeper!"

"Paid home warranty deductible and repairman (Jeff - owner) did not do any repairs since the dishwasher wouldn’t leak when he was there. Note...this info was told to Jeff prior to arriving so he knew. He didn’t even look into checking any parts of the dishwasher even after I showed him where the dishwasher leaked. Just said call me if it happens again. Well, it happened again and he told me I had to go thru the home warranty again. Home warranty advised that Best Appliance wouldn’t come back. And no help from home warranty company either. I called another repair service who came and knew what was wrong instantly and replaced the part. I think Best Appliance takes your money and runs! Wouldn’t use them again. You should take the advice of other reviews and move onto another repair service."

"DON'T EVER HIRE THIS COMPANY! The only reason I used A Plus Appliance and Plumbing was that he was the ONLY repairman used by my home warranty company in my area. BIG MISTAKE. I turned in a claim for my range and water heater. He is a scam artist. He insisted he had to take my range back to his shop before he had even inspected it. I now believe he does this so he has leverage. He holds your appliance hostage until he gets whatever money he wants. I told him I wanted a specific water heater. He said ok and even called me from Lowe's to help him pick out the exact one. After it was installed, I found he had installed a cheaper one from a different company. I guess he thought I wouldn't check! He insists on being paid in cash or he won't bring your appliance back! Whe I questioned the exhorbenant"