Get matched with top heating oil pros in Pembroke, NY

"I had a smart thermostat installed chief showed up and had the job done in a reasonable amount of time. Was professional and courteous. I asked if the furnace could be maintenance at the last moment he accommodated me will continue to use their services."

"Terrible, technician left and I still had a leaky sink. Said that I would have to make another appt. “Bullied” me into getting a $800.00 garbage disposal two months prior to avoid pipes clogging, two months later, same clogging !!! Technician went in my basement and told me I needed a new sump pump. Cellino is trying to get as much money from me as they can, without finishing their repair work. Never again. Horrible customer service and technicians have absolutely no idea what they are doing."

"The insulation was very professional and I was entirely satisfactory with factory."

"Hired Imperial Heating to do a heating job at a property. He came out right away and diagnosed the issue. He requested a part which we sent a deposit for. Took 2 to 3 weeks of begging him to return the job to finish it. Finally, he did after we threatened to hire someone else. Afterwards, he sent an invoice that gave an option to pay through QB's with a debit card. I did this and paid the invoice. He called a couple hours later saying that that function wasn't set up and he had to take payment over the phone. he would call QB's and have the money refunded. Out of good faith I paid him AGAIN over the phone. 3 months later and after many requests I have not received the refund. Andrew has basically told me he is not refunding the money and that he's no longer in business. Out of principle this is unacceptable. I am tired or criminal contractors taking advantage of honest people and getting away with it, wasting my companies time. We are pursuing legal action against him and his supposed company. Would suggest being VERY careful doing any work with Andrew Huffman/ Imperial Heating & Cooling. In the process now of finding out if he is actually a licensed heating contractor."

"Sierra did a great job. Ran new electric and installed our Govee lights. Even took the time to help us download app on phone so we can control the lights. "

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites."

"Perkins Home Improvement did an excellent kitchen remodel. Chris and crew were timely, clean and professional. We love the kitchen and will have them come back to do our bathroom remodel."