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"HVAC service was amazing from Jones Service. From start to finish everything was perfect. The price was very competitive. Love their work."

"I believe this was a scam. They arrived. There was almost a $300 estimate before starting the job estimate was never supplied blamed, getting a permit, which other plumber was able to get in less than a day never heard back until I complained still have not received an estimate play they did not wanna do the job and just took the money."

"Sync mechanical was super professional and efficient. Family owned business very trusting and caring team. John was awesome at advising all kinds of different systems, and very honest for brand selection and pricing."

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"This big job was done accurately. The water heater was done first to insure I had hot water, then the new boiler was installed. I’m set for winter!!!"

"I was a little disappointed because I hired this company based on the reviews and the issue was not resolved the first time the pro came out and I had to pay twice for him to come back to adjust the same issue. I would have to say that maybe my pro was not as experienced in handling my heat issue but I would not dissuade others to not hire this company."

"I had a plumbing leak since February 2024 whereas the leak was coming from my bathroom shower leaking into my kitchen, when I immediately contacted my home warranty American Shield, they never provided me with a Plumbing contractor. From February 22, 2024 until March 24, 2024, I continued to have leakage. American Home Shield then told me they had no contractors to assist me with my plumbing issues and therefore wanted me to identify a Plumbing contractor and then submit the diagnosis to them for review and approval. I then identified Royal Class Service and they diagnosed the leakage as a Shower Valve Replacement whereas they would need to open drywall from the closet to gain access for repair. The estimate from Royal Class was over $2,000.00. American Home Sheild then sent PROSERVICE HVAC & PLUMBING for a second option located in Connecticut. They stated that Royal Class inflated the cost repair and this Pro-Service Company was supposed now take over the repairs. I waited three more weeks because when I called Pro-Service requesting a date for repair they continuously told me they are waiting for valve they ordered from Home Depot. They are the worse!!! I'm Disabled and was out of my shower usage for three months. Well on a Thursday of early May, I happen to see Neighborhood Plumbing truck and contacted Anthony (contractor). Anthony came to home so professional and concerned to assist me with the well overdue plumbing issue and Neighborhood Plumbing repaired this in less than two hours at a price that was extremely fair and far more less than Royal Class quoted and five star professional than American Home Sheild and Pro-Service located in Connecticut. Please don't get taken by these companies. Anthony could have attempted to inflate his prices and robbed me like Royal Class attempted or he could have never come back to repair just as Pro-Service did. But, Neighborhood Plumbing does not have professional integrity they get the job done at a cost that's not ROBBERY! I had a horrible experience with these former companies and I urge you to seek out Neighborhood Plumbing if you need Plumbing, Heating & Cooling Services. Thank you Neighborhood Plumbing,"

"Jones Services never kept their promises to repair the burst in the in the water lines at my home. They used the wrong size water lines for my home. The 3/4 inch lines I supplied they would not use. They had to use their own material to warranty the job. So, they did not use mine and used theirs instead, but used 1/2 inch. Thus restricting the volume of water to my 5 bed 3 bath home. Instead of remeding the issue(replace the 1/2 with 3/4 and finish repairing the water line burst) They are refusing to finish the job and make this right."

"Excellent service by Jon and his techs. They spent time diagnosing and repairing our Central AC. Another well-known company in the area told us we had to replace the whole unit. Sync was able to repair the unit and saved us thousands of dollars. Thank you!"