Get matched with top garbage disposal repair pros in Montezuma, NY

"They did fine"

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"Brandon came to replace a sump pump that wasn't working. He came on time, was professional & courteous. I am very pleased with this company in taking care of my basement needs over the past years!"

"They called me just minutes after I looked them up. Came to my house, I showed them the problem, and they looked at it. They told me the price, went to the store and fixed my problem! Very good customer service."

"Terrible. He broke a valve resulting in a flooded bathroom floor and left an open, leaking pipe that dripped into the basement through an open hole. My family is still without a toilet in that bathroom. The shower basin was the wrong size, so he was going to cut studs near electrical wiring to make it fit. I said that I wanted a Toto toilet. He bought a cheap brand for $150, a brand I have never heard of. We found the receipt in the bathroom. He had many reasons as to why he kept getting detained, one because he said he needed more money. The contract stated 50 percent at signing, another 25 percent upon completion of demo, and the final 25 percent on project completion. I paid him $4,550 on 12/4/2024, CASH. I paid another $1,500 on 12/21/2024 CASH, and $766 on 1/17/2025 CASH. He refused to work unless I paid him on 12/21/2024 because he said he had completed the bathroom demo, and according to the contract, $2,275 was required at completion of bathroom gutting, but the gutting was incomplete with mounds of insulation on the floor and the dumpster was still in our driveway. Even after I explained that the gutting was not complete until all debris was removed and the dumpster was gone, I still paid him, but I did this because he refused to work without this payment. When he began working again, contract specifications were not met. He continued not to show up for work, each time with an excuse, sick children, sick wife, car broke down, etc. I have never heard of a contractor who did not own a truck, but he did not. There were many warning signals, no business cards etc., but I gave him the benefit of the doubt because he had two young children. The contract was signed 12/4/2024 and I terminated his services on 2/11/2025, after 3 months without a toilet, shower, sink, etc. He was angry and threatened to sue me for breach of contract, but the more chances I gave him, the more I realized he had no clue what he was doing. Per your rating below, please clarify your scale, is 1 the best and 5 the worst? I can’t provide a rating with a clear understanding of your rating system. In the end, all he completed was the bathroom demolition. I can live with him keeping $1500 for that, even though it could have been done for much less. I would like a refund of $4,550 as he didn’t complete any work other than the demo and didn’t purchase materials that fit our bathroom requirements. Note: he is going to contest that he did spend money on supplies such as bathroom pipe pieces, toilet, shower enclosure, even though they were the wrong size. He took them from our work site. I pulled thousands of dollars from my retirement account, money that I believed would have resulted in a nice bathroom. My family has endured hardship without the bathroom, and I have been dealing with tremendous stress as a result. It is also taking me extra time to prepare this document for you, time that I need for more important priorities such as my health."

"Digging along side of a high pressure gas main , the project went 100% . He now works at 45 of our locations . Excellent service"

"Very well, Ty was person who made the appointment for me and the two guys were very nice that did the job. Ty was one of best person I have ever spoken to in setting up a service call. Owner should give her a raise !!!!"

"He came out to give us an estimate on redoing our deck on a Monday. We were told we would receive an email with the estimate by Friday. After a week, I texted the guy that came to our house just to ask about the estimate and I gave him my email in case he needed it again. He responded with “ i do remember that, but I do believe I didn’t have your email and then I honestly probably forgot about it “ which honestly I can understand, nobody is perfect and I’m sure he is busy. He then said that he would Send it over that night as soon as he got back to the house. Unfortunately we never received an estimate."

"Had a leak in the house while we were out of town. They were quick to show up. Then proceeded to disconnect the internet, cameras, security system and heating controls. Not a good thing to happen while you are away. They informed our neighbor the cost and that we would be billed. I told the neighbor that all the systems were disconnected. They told her it wasn’t them. I called the company and was told “they found an empty plug and didn’t unplug anything”. Days later I got someone to the house to reconnect what they had unplugged. After informing them of their mistake, I was told that my house was unsafe and they would have plugged it back in if I had asked them. Say wha?? Gaslight much? They also proceeded to bill my credit card the day of their visit. No apologies, no accountability, no professionalism, no courtesy, no nothing. Just Overpriced, Rude and dishonest. Avoid"