Get matched with top ceramic tile pros in Malta, NY

"Anni did a fabulous job replacing the kitchen floor tiles after a water leak. They arrived at the appointed time, worked non stop and cleaned up the area. We highly recommend him. Their estimate was very fair. They with replacing the large plank porcelain times making sure that everything was done perfectly"

"I have nothing bad I can say about them, they were very professional, cleaned up when they were done and everything was very easy going."

"Steve did Great work and had the fireplace working great!"

"

Based on the many Angie's List positive reviews and Angie's List awards given to this vendor, I decided to go with them and not get additional quotes. My gut told me otherwise, and I should have listened. I am pleased with the overall result, however; it just took some aggravation to get to that point. I have been reluctant to post this review, but as an Angie's List member I feel at least obligated to do so.

Perhaps I expect too much from contractors, holding a countertop fabricator I employed last October as the "gold standard" of quality, professionalism, responsiveness, cleanliness, and a positive attitude. With SE Kitchens I felt an overall negative attitude, and I think it carried over into the work. Skip, the owner, and two other men arrived in three separate trucks. Two of the trucks backed over two of my orange driveway-marker sticks, and I knew then we were off to a bad start. Although they took care to lay down heavy drop cloths across all my floors, they still left debris, from those cloths, that I had to clean up. After they left, I discovered I had quite a bit of bathroom cleaning to do. There were black marks on the side of the toilet, black marks on my white floor tile (I panicked when I saw what looked like a tile crack, but fortunately it was not), and debris on the floor of the linen closet. There were dirt marks (like dirty fingerprints) on my new white cabinet. There were dirt marks on part of a replaced chair railing. I could clean all that myself (and did), but then I started to notice that the applied caulk was not only in the seams of the granite (as it should be!), but on the horizontal surface itself in many places. The caulk was simply applied with a lack of attention to detail (my opinion). Though the caulk is clear, it is not invisible. There is white caulk that was spread too wide between the replaced chair railing and the painted wall above it. (I will have to attempt to paint over that strip of caulk.) Finally, the black gasket under the fixture is crooked. The gasket issue is an aesthetic thing and I notice it. But since the granite, too, is black, it's not as offensive as it otherwise could be. After all that, I discovered three tiny nicks along the edge of the granite, and I was quite concerned about those. (It turns out they are not going to create a problem.)

On a positive note, I was pleased to see Skip take extra precaution when he used a torch to work on the plumbing in the wall!

The height of the cabinet I bought from him is 34-1/2" - an unpleasant discovery when I saw it being installed in my bathroom! I had expected the usual 30" height, and panicked when I saw how high it is. Skip replied that "Nobody buys 30" anymore; no more back-breaking." (I.e., I won't have to bend over so much when using the sink. True, but I'm 5' 9", and I wonder how a person 8 or 9 inches shorter would respond.) In any case, I was not given a choice. I was not aware there are two different heights available. Another positive note: unlike the saleswoman who I encountered on my first visit, Skip did a terrific job helping me with the selection process of the cabinet and top. He worked with me to keep the cost down to a level with which I was comfortable, and which really did give me what I wanted and needed.

Now, based on how I generally felt through this entire experience I was very uncomfortable with the idea of calling Skip to complain about the caulking and the nicks. I did finally call, but it was not returned. I called again several days later, and, Skip being there, took my call. He was very responsive and came to my house -- I think the next morning. He didn't give me any grief about it, as I had somewhat feared. He was pleasant, assured me the nicks were not an issue, and I am satisfied. He removed the excess caulk, and showed me that all it takes to remove it is a single-edge razor blade. "You can use [granite] as a cutting board," he then told me. (This is my first-ever granite piece and did not know what I can and cannot do to it.)

In the end, as I indicated at the beginning of this review, I am very pleased with my new vanity. The black granite itself adds a lot of class to my bathroom, replacing a pedestal sink that offered minimal surface space and, of course, no storage space.

"

"Installation of tile flooring in 2 bathrooms. Job was very nicely done and I am very happy with the outcome. They are very neat and clean, punctual and hard working."

"J & K are professional and very knowledgeable on my project. I will review to others in need and myself as well. Call them, you won’t regret it."

"The sales rep and install team did great work in a timely and professional way."

"Justin and his crew did a fantastic job redoing my bathroom, removing my chimney as well as redoing my kitchen ceiling after damage done tom my home."

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to finish of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Todd Kelley specializes in handyman projects, tile work, deck installation and repair, small interior painting projects and interior and exterior door install and repairs. When the job is complete, Todd Kelley wants you to have just as much pride and joy in the final result as he did creating it for you. Call today for a free quote so we can get started on your next painting project!