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"I wrote another review rating Window World with a C. This was because the salesman and people in showroom who promised to get back to me, did not. Took about 8 wks for delivery and first delivery did not go well. Thankfully we said do not destroy old door before we examine new one. The door had two different side lites! We had to send it back to factory and wait a couple of weeks for another one. Kimberly Taylor who I finally asked to deal with exclusively was great. She got us money off our bill for all our frustration and was professional, returned calls and very responsive. The second door looked good except it had a small dent in the base plate. We accepted it anyway with a few dollars off again because we really did not want to wait till spring (It was Dec..&I live in snowy area) so we will live with it. I would probably use them again because of their pricing and quality when right door is sent but I would only deal with Kimberly throughout process. I wish I could give it a B- because Kimberly was so helpful - but can only rate without + or -."

"They installed windows for us. We found one window that was barely cracked. They came right back out and replaced it right away. The windows are very high quality and they are easy to clean. It so nice to have the new windows!"

"Jason B and Abbes did a wonderful job installing our windows."

"Service was good, it was really good. They get absolute A's up and down the board. I've used them a couple of times already."

"Overall I am very pleased with the work that was completed. The windows themselves are fantastic and Jared was very responsive and professional with quotes and responses to questions...many questions. This was a lot of money, but worth it considering the other windows I was quoted and their prices. Some smaller issues with interior damage to parts of my house during the install, as well as a not so great finish on some trim work. However, they did come back and fix the trim work at my request and I am now satisfied. I would definitely hire them again. Any issues I have pale in comparison to those I have had with other contractors. The job was performed on schedule, without much hassle on my part, and they did a good job of cleaning up at the end of every work day. A small hiccup on a couple windows caused a delay, but they reordered and came back to install the replacements. Nothing that concerned me much and I understand that it happens sometimes. I am glad I chose R.M. Pena and have already recommended them to others."

"Very quick response to my inquiry , professional, clean, reasonable costs. I recommend to others."

"I waited a while because they are backed up due to Covid but they were definitely worth the wait. They were precise, quick and extremely detailed. They put two windows in for me (where windows didn't exist before) and covered up a window. They insulated and everything. No painting but that was cool. I was very impressed. Definitely would recommend them and hire them again...and again....and again"

"I had my house and roof pressure washed to remove dirt and mold. Justin did a beautiful job!"

"Brian replaced a piece a fascia that had blown off the roofline of my two story house. I was very happy with the work done and the price was fair."

"Reid’s did a great job installing our new mailbox. Very efficient and clean. Highly recommend!"