Get matched with top storm drain installation pros in Lima, NY

"John stopped by last week to give us an estimate to install an outdoor water faucet off of the existing house plumbing. We accepted his price and set a time for installation the following week (today, 7-30-2019). The work was done in a timely professional installation. John is very personable, knowledgeable, and polite. I will keep him in mind for all of our plumbing work. Patric & Cindy Amarando"

"Our Waterproofing system was installed 5 years ago. The exterior drain oipe from the sump pump needed to be replaced. The crew, Chris and Will, showed up on time, knew what needed to be done and completed the job quickly and efficiently. We were very satisfied with the job."

"I never leave reviews, but Eric did a very professional job with several items that I needed addressed. He replaced the fixtures in a tub and a shower, adding shut-off valves and access doors, replaced the garbage disposal, replaced the faucets in 2 bathrooms and repaired a leak in the shower. He thoroughly explained everything he was doing. I would highly recommend him for any plumbing job you have."

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers.\n\nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

"Fabulous. From the owner down to the 2 gentlemen who worked on it they were all great. They answered any and all questions I had. The owner was even available to come to my site to make sure things were done correctly when needed. The installation crew was very knowledgeable but also not afraid to consult with the owner when they had questions to make sure things were done exactly correctly. I have already recommended them to people I know."

"Neverwet truly stands by their lifetime transferable warranty! I purchased my home last summer. The previous owners had installed the Neverwet basement system. This winter I experienced drainage issues in my front yard. I called Neverwet and spoke with Michele who was very pleasant and understanding. Kevin, one of the owners promptly came over to evaluate the situation. He determined the drain line from the sump pump needed to be extended and connected to the storm sewer. Kevin obtained the necessary permits from the Village and his crew (Jordan and Stirlling perform the work at no additional cost. I am very appreciative of the quick response and excellent customer service from start to finish of the project. I highly recommend NeverWet. They stand behind their warranty and do quality work. You will not be disappointed. Thank you NeverWet."

"Tod was so helpful and informative. No pressure to purchase a new water Softner and a. Very fair quote given ."

"Excellent customer service. Bill, along with his team worked very hard to get this done in a timely manner. They were also very respectful and attentive to detail. Thank you Bill !"

"Good salesmanship and promises up front , high prices. Apparently it's a crapshoot what work crew you get. The crew I got did extremely sloppy work, made lame excuses for shortcuts they took and damage they did, needed constant supervision to check on the work quality, took triple the estimated work time, (promised 2 days, took 6 and kept us and our kids up until 10:30 pm the on last day because they had another job scheduled), and finally needed the intervention of a supervisor in order to finish with barely acceptable job quality with a gravelly mess left around my sliding door. They used property without permission. It was overall an unpleasant experience having them in my living space, I ended up having to move out until they were finished. I hope never to have to repeat that experience. Hopefully the work they did will be effective in keeping water out of my basement during any upcoming monsoon."

"Removed header insulation and sprayed anti-mold solution on all basement walls. Brushed walls and washed down. Applied two coats of water sealer.
Mark Fracilli and his assistant were terrific to work with. They were prompt and very responsive to questions. His suggestions were the most appropriate of the three contractors who I had visited the site and given a quote. For what he did, his price was very fair, especially compared with the others - who either underestimated the work or over-valued the cost. The job completion was on time and the space was left perfectly clean.
I've had many contractors working on this home over the past 40 years and without a doubt Mark gets an A+.
Seth A. Borg
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