GNC Basement Waterproofing specializes in residential and commercial waterproofing. We are locally owned and operated in Brockport, NY, offering the best prices and quality service. Customer service is our top priority. Call today for your free estimate.
I know the repair of the French drain was a small job but Gilbert came out by the next week day and completed the job very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ben P.
05/2023
5.0
Very happy I chose GNC. Gilbert, Chris and crew did excellent work with great communication. The whole basement job was done in 3 days, they killed it! This was extremely unfortunate to find but I'm so glad I chose to do it. Proper drainage in the basement is so important. I will call them for what's next!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$9,235
Mike B.
03/2022
5.0
Gilbert has customer service skills rarely found in todays service industry and were attentive and timely. He got things done on time and left things as promised. His crew had the skills needed for work done and were professional. Strongly recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Greg K.
08/2021
5.0
Gilbert did an excellent job waterproofing our basement. He dug up the outside around the foundation, and in the basement replaced the drainage stone, pipes and sump pump, after jackhammering up the concrete. He started the job when promised, and ended on schedule. He also promptly returned to correct one minor issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maureen S.
05/2021
5.0
Gilbert kept us informed of each step of the French drain installation process. It looks great and has solved the drainage problem around our garage. We are very pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joel B.
05/2021
5.0
The job Gilbert did for me was difficult in that he had to dig in a tight area and around well established shrubs. He took great care with the plantings, no damage at all. He kept me well advised at every step of the way, showing me every stage and explaining in detail what he was doing. And! He was great about answering all of my questions and concerns. When he was finished he cleaned the areas to perfection. Which is a rarity with contractors. I didn’t feel I had to do a thing after he was gone. Gilbert kept his appointment times and there were no surprises. I highly recommend Gilbert and his company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Michael R.
05/2021
5.0
Very professional, very knowledgeable. Answered all my questions, addressed all my needs. No more, no less. Very pleased with the quality work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donna S.
09/2020
5.0
They on time & hard working They explained what they were going to do & what theyâ d done. They were true to their word, furnished quality work quicker than I thought they would. Gilbert was very polite, explained things well & new just what to do to fix our problem. Their price was definable right for the job and they left things looking as neat & clean as when they arrived. My husband & I definitely recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amy T.
02/2020
5.0
Gilbert was great to deal with! He was very responsive to calls/texts/emails. He explained what him/his crew would do to fix our issue and answered all of our questions. I would highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Glennis J G.
02/2020
0.5
Not completed as per initial estimate. Pipes carrying the water to the drain not buried as stated in estimate. Pipes coming apart and flooding the yard. Several connection pipes are not connected, but held together with rubber hose connectors which come apart due to the water pressure. States the solution is pipes rather than one inch pipe they used which is another $1400. It is not that the pipes are too small, is the shoddy connections.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Mark P.
09/2019
5.0
The hardworking crew at GNC did a great job on our crawlspace. There is no longer a musty smell coming form the crawl space. Excellent work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Timothy O.
06/2019
5.0
All of the crew at GNC we re hard working, pleasant, respectful and knowledgeable. Gilbert is a man of his word and went above and beyond to fulfill his promises AND to satisfy the ridiculous demands of the building inspector. He handled himself with professionalism and grace. The basement looks great, the drain tiles are working as planned and most importantly, the basement is dry for the first time in 3 years. I would definitely recommend GNC to anyone
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Guy R.
05/2019
5.0
Very polite and tentative and cleaned up after themselves and was on time for all the work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amy P.
05/2019
5.0
Gilbert and his team worked hard on a difficult basement waterproofing project! I have a 100 year old house with no drainage and it was awful. GNC removed 100 years of grime, put in drain tile, a sump pump, and special walls. They also included an air purifying system. To top it off, I asked them to epoxy the floors. The work looks great and the difference in air quality is epic. I highly recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Guy R.
05/2019
5.0
Gilbert and his crew worked diligently on our basement. They were on site when they said they would be. Cleaned up before leaving for the day and kept disruption to a minimum. All GNC personal were respectful to us and our property. We had a family emergency and Gilbert worked around our schedule. It was a pleasure to work with him. This spring we had a lot of rain and our basement was completely dry. We live on Lake Ontario and with high water levels and the rain it was amazing to have a dry basement. The quality of the work is top notch. The job was completed on time and at cost. The crew did some extra work that was not part of the job but needed done. They went above and beyond our expectations. If all contractors were like GNC this would be a better place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Willette H.
04/2019
5.0
Thank you very much
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jean P.
11/2018
5.0
They were very professional-got right to work and produced quality results. I will hire them in the future. They were friendly and courteous and affordable.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jody J.
11/2018
5.0
They did a great job. Gave options on how to resolve keeping the water out of the basement. Offers financing which made it more affordable than taking out a personal loan or saving up the money. Would highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
vince d.
10/2018
5.0
N/a
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ashley s.
06/2018
4.5
Very good about coming when they said they would. They even did some things that that we hadn't asked for.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nancy L.
04/2018
5.0
The professional is great on everything he does, he is a perfectionist when it comes to his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kiara T.
04/2018
5.0
Gilbert is professional, I liked the way they work; everything's was done perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Justin N.
04/2018
5.0
Gilbert is professional in his job, everything he did was explained to me; steps by step. The experience, was more than what I expected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Contact information
6887 4th Section Road, Brockport, NY 14420
Service hours
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed
Service Categories
basement waterproofer,
plumber,
well
FAQ
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: Closed
GNC Basement Waterproofing accepts the following forms of payment: CreditCard