Get matched with top well and pump technicians in Leicester, NY

"VERY PROFESSIONAL- John has been our go to plumbing guy for years now. He has replaced kitchen faucets, moved the toilet in our half bath, replaced outdoor water spigots, replaced tankless water system and more. He and his team are dependable, honest and quick to respond!! John explains / shows what the issue was and what to do to prevent from happening again. I would recommend this company over and over again."

"as advertised"

"Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites."

"Thanks to Harding we will not have to enter this years cold season without heat! We are in the process of buying an older house that still had its (almost) original boiler furnace. They were quick to get to our house (we live outside of the Perry area and they never hesitated on wanting to help us) to inspect and even send a second guy (SAME DAY!) to give us a pretty good quote. They were quick to schedule the complete install of our new unit and the guys who came and worked on it were amazing! So friendly and professional who made sure we had all of the questions we could think of answered before they left (they even took the ancient broken system with them.) They made sure to walk us through the upkeep once winter ends and double tested everything to make sure it was going to do what it was supposed to do! Now that we have our full unit replaced we can sleep peaceful (and toasty warm) this winter and for the winters to come. Gladly recommend these guys for any questions, repairs, or replacements!"

"The original quote was given as $211 to install the faucet I had purchased, which was a lot, but the RR man wouldn't install the faucet until the sink was repaired by another contractor. (There was no interference between the sink and the faucet.) The agreement was made to return two days later. The sink was repaired (reattached to the granite)but the installer wanted it to set before re-connecting the drains and garbage disposal. The Roto Rooter guy appeared the next day, installed the faucet and re-connected the drain and garbage disposal, presenting a bill for $411, for less than an hour of labor, with a charge of a few dollars for shut off valves, which was part of the $211 faucet installation. I am completely appalled that, for the expense of 45 minutes of labor, I am charged at a rate of $548 per hour. My wife paid the bill by credit card, as I was at work, could not protest this outrageous charge. When contacted by Roto Rooter to review the work, I complained and asked to be called, but have not recceved any calls from them. I strongly urge anyone who needs plumbing services to avoid this outrageous rip-off company."

"They went above and beyond the initial quote to leave an outstanding product. It was done earlier than quoted and at a higher level of quality than I expected. 10/10."