
Valley Mechanical
About us
At Valley Mechanical, we pride ourselves on delivering the finest in plumbing, heating & air and water treatment services. You can be assured of prompt and reliable service from experienced, skilled and friendly technicians; the highest-quality equipment and parts; repairs and installations done right the first time and our 100% satisfaction guarantee. We’re recognized throughout Ontario County, NY, for our commitment to providing dependable service at a fair price every single visit. Give us a call for all your sales, service and repair needs, from a furnace inspection, cleaning and tune-up to installation of a new boiler. We look forward to earning your business. Emergency services available to our existing clientele.
Business highlights
Services we offer
Furnaces and boilers, hot water heaters, pump installation & sales., water treatment
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
71% | ||
17% | ||
0% | ||
4% | ||
8% |
"We appreciate your patience during that busy time of year Mr. [Member Name Removed]. The crew stated it was a pleasure working at your place and we thank you for your business. look forward to the next time"
The installations all seemed to go well. However....
We called VM back because the well pump wouldn't shut off. J. Cullmer identified the issue (in the well) and repaired / rebuilt the pump, but never suggested a "kill switch" for the pump to prevent the situation repeating itself - because the pump was overheating, a repeat could result in a fire in this old timber-frame house! Another service provider told us about the emergency shut-off switch and we had it installed immediately.
The 1st bathroom was completed in early 2011 - we installed the shower unit recommended by VM and they completed the installation. We recently discovered that the shower unit is leaking behind the walls ((wall paint outside the shower at the seam where the 2 wall pieces come together horizontally is bubbling).
This 'discovery' is on top of the fact that the upstairs bathroom that VM completed the installation on is not vented properly - the shower drain constantly "gurgles" when the toilet is flushed or water is run in the sink, and when the shower is in use air is constantly be forced up into the toilet. Eventually, we will pay to have the venting done correctly - by a reputable plumber.
Initially the plumber came over to assess the equipment failure I was experiencing. He said the old pump was junk and could be fixed but recommended a new and better model for close to the same price. Said he would call when the part was delivered and that it would take about one week. When I did not hear from him after 2 weeks, I called the office and was told the matter would be pursued immediately. Strike two.
Got a call back the next day and the work was scheduled for that week. Showed up on time and completed the work in less time than estimated. Gave me some helpful tips on keeping the system running smoothly. Equipment has been operating perfectly.
In the past I have dealt with many different plumbers. In my estimation this plumber is knowledgeable, more dependable than most, and easy to work with.
A Trane furnace was ordered but a American Standard furnace was installed.
All duct work installed in crawl space was uninsulated - (insulated duct work is recommended in unheated crawl spaces)
Heat venting under cabinets (Bathroom & kitchen) installed without any duct work directing air into room
Furnace is currently leaking water and the humidifier does not raise the humidity in home
"We are sorry but you must be confused because we havent done work for you. We are a TRANE dealer not an American Standard dealer. We do quality work and customers are our #1 priority. We would like to talk to you on this issue. Please Call us Valley Mechanical 585-374-6866. Cell# 704-2639."
Licensing
State Contractor License Requirements
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