Best storm drain installation pros near Lancaster, NY

"John stopped by last week to give us an estimate to install an outdoor water faucet off of the existing house plumbing. We accepted his price and set a time for installation the following week (today, 7-30-2019). The work was done in a timely professional installation. John is very personable, knowledgeable, and polite. I will keep him in mind for all of our plumbing work. Patric & Cindy Amarando"

"Plumber worked in the freezing cold to unclog my drain successfully. Plumber installed new water heater. Both services were satisfactory. Work area cleaned. I was quite happy with work both times"

"Our Waterproofing system was installed 5 years ago. The exterior drain oipe from the sump pump needed to be replaced. The crew, Chris and Will, showed up on time, knew what needed to be done and completed the job quickly and efficiently. We were very satisfied with the job."

"Chris came over and had my drain snaked within a half hour. He was very friendly and knowledgeable! He took the time to explain everything he was doing and didn't make me feel like I was a bother to him. I will be using them again in the future!"

"After a very pleasant phone conversation with the owner, Mike, he sent two of his employees, Shane and Mark, to perform the above installations.  Both men were very efficient, clean and friendly.  The work was performed in a timely manner, and that evening, Mike called to make sure I was happy with the work.  I told him I was more than happy, and I would definitely use them again and refer them to anyone needing an electrician.
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"They did a great job but when I would not spend 13,000 to do drain tile on top of the sub-pump they would not return my call to finish repairing two more cracks."

You can always count on Frank's Mr. Plumber to get the job done right the first time. \n \nWe offer 24/7 service to our valued customers, including holidays and weekends, because we believe you deserve to live in comfort at all times. Please let us know how we can assist you with your plumbing needs.

"Cellino techs performed the work as scheduled. However, they could not remove the blockage, which was determined to be at the street connection to the bubbler piping. Their boroscope was not working either (I wanted to go in from the street side and see what was blocking the piping).. They told me they were hitting something "hard" because the end of their auger on the snake came back "shiny" (which turned out to be totally erroneous). They wanted $1600 to dig out at the street and fix the bubbler pipe. Ultimately, when the pipe was fixed by the Town of Amherst, it was observed that small diameter tree roots completely clogged about 12 inches of the 4" diameter drain piping. I feel that Cellino should have known this was a town issue (based upon the blockage location), their auger should have been able to cut through the small diameter roots, and the price I was quoted to dig up the bubbler pipe was exorbitant. Ultimately, I did most of the digging myself to expose the drain piping in a little over 1 hour. The Town of Amherst finished the repair and replaced all of the dirt in another 90 minutes."

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About 6 men did the work. They were very organized. They covered the path from the door to the basement where the inside work was done. They were polite, professional. The foreman kept us abreast of progress. He did took seriously questions that my wife and I had. He did not talk down to my wife. They moved and covered up everything in the basement with plastic. I had moved a lot of  stuff out ahead of time. They dug about a one foot wide trench along the inside  perimeter of the basement, installed drain pipe and re-cemented with several vents. The pipe runs to the new sump pump. They did repairs and drainage on the outside perimeter as well. Everything was hooked up to pre-existing storm drains. The work took three days.

My only mild complaint is that the utility sink in the basement pitches slightly forward, and so it does not drain as completely as it should. I did not ask them to fix it.

We had this done in response to water in the basement. We did not have a sump pump prior to this and had 9 inches of water in the basement last February. We have not had much rain, and so I cannot verify that all is OK, but it seems to be at this point.

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"Former student showed for the job. Drain is still not running the way I think it should. I do believe the plumbing system has something to do with the situation. Service man was thorough and explanatory."