Get matched with top storm drain installation pros in Lancaster, NY

"With our current situation in Rochester with the virus, I did not expect to have the job of clearing basement drain addressed in the same day I called. I assumed I would begetting on a list for sometime in the future. Instead John said he could do it in 3 hours. Efficient, cleaned up after and paid in 1 hours time."

"Plumber worked in the freezing cold to unclog my drain successfully. Plumber installed new water heater. Both services were satisfactory. Work area cleaned. I was quite happy with work both times"

"My sub pump went out Anthony and Brandon came to replace it. Notice that there was a leak in the wall where it drained out. They went outside and actually dug up. Drain found the league that the pipe broke and repaired it for me very good job. Thank you, you guys."

"They worked very hard to solve the problem and got my drain clear."

"Received a quote on Thursday and install was performed on the following Tuesday. Installers were prompt, polite and neat. Would definitely recommend this company. Everyone we came in contact with was a pleasure to work with!"

"They did a great job but when I would not spend 13,000 to do drain tile on top of the sub-pump they would not return my call to finish repairing two more cracks."

"The sink is draining well and no leaks so far?"

You can always count on Frank's Mr. Plumber to get the job done right the first time.\n\nWe offer 24/7 service to our valued customers, including holidays and weekends, because we believe you deserve to live in comfort at all times. Please let us know how we can assist you with your plumbing needs.

"The project: Frank's Basement Systems installed new drain tile around about 75% of my basement. They also added their BrightWall in a few areas. Pros: First of all, the project was completed, and I'm very pleased to say that the drain tile seems to be doing it's job. When it rains I'm not seeing any water in the formerly-problematic corner of the basement, so that's a big success. I'll add that our salesperson Ray was an absolute all-star to work with. He did not try to upsell us, and he stayed in communication after the job to make sure we were satisfied. He really made us feel like he wanted what was best for us and our home, and we tremendously appreciated that. Cons: The whole crew called out on the second day what was supposed to be a two-day job, so it ended up taking much longer than we hoped. That second day was a Friday, so we were stuck with the basement a mess over the weekend and into the next week, which was tough. The drain tile had to go under the stairs to the basement and those stairs were absolutely demolished and had to be replaced. They told me while they were on-site that it was going to be my responsibility to replace them which left me without the bottom three stairs to my basement for a couple of weeks, but ultimately they connected me with a contractor who put new stairs in for us. During the job they accidentally caused a leak in one of my steam pipes, but they also helped me find a company that would replace that as well. Lastly, they left the basement a dusty mess. In fact, we still have to wear specific shoes into the basement because even after vacuuming and mopping a few times, it is still so dusty, and that dust gets tracked to the rest of our house if we leave our "basement shoes" on and go anywhere else. Overall: Frank's gave us a good price and, again, we sincerely appreciated Ray's guidance before and after the job. The most important thing is that the drain tile is working, so despite a few challenges we are satisfied with the outcome. We will be calling Ray back in a couple of years when we need to do the rest of the basement...hopefully some of the dust will be gone by then!!"

"Very professional , honest & accommodating. My Cellino plumber readjusted my cost after realizing the work did not entail what heâ d included in the itemized cost assessment. I was pleased and impressed with his honesty . They were responsive to come out twice after job was completed to assess the problem with item theyâ d installed with no charge ."