Get matched with top storm drain installation pros in Lancaster, NY

"With our current situation in Rochester with the virus, I did not expect to have the job of clearing basement drain addressed in the same day I called. I assumed I would begetting on a list for sometime in the future. Instead John said he could do it in 3 hours. Efficient, cleaned up after and paid in 1 hours time."

"Plumber worked in the freezing cold to unclog my drain successfully. Plumber installed new water heater. Both services were satisfactory. Work area cleaned. I was quite happy with work both times"

"Our Waterproofing system was installed 5 years ago. The exterior drain oipe from the sump pump needed to be replaced. The crew, Chris and Will, showed up on time, knew what needed to be done and completed the job quickly and efficiently. We were very satisfied with the job."

"Chris came over and had my drain snaked within a half hour. He was very friendly and knowledgeable! He took the time to explain everything he was doing and didn't make me feel like I was a bother to him. I will be using them again in the future!"

"Tim the plumber on the job was on time and very professional.  He looked at the problem (roots blocking the storm drain) and spent several hours drilling out a clear waterway to the main line in the street.  He indicated that a more thorough cleaning through power blasting would be necessary to get it running through a larger opening and that the roots of the tree in the front of the house may have disrupted the clay pipes.  We scheduled the power cleaning for the following week.  He offered discounts with the purchase of a protection plan which reduces the service call charges and provides additional discounts on work in the future and since I just bought the house and know I have more jobs that will need to be done in the next year I took advantage of the deal.
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"Our job was installing drainage in the backyard. The team from Nickel City showed up on time, were courteous, installed the drainage and put the yard back together so you would never know they dug it up! The did a great job cleaning up after themselves. Charle even followed up with a personal call to ensure we were satisfied with the job. I highly recommend this firm!"

"Cellino plumbing was very professional. We received a call prior to their arrival. No major issues were found. The technician was pleasant. I would have this company do future plumbing repairs if needed."

You can always count on Frank's Mr. Plumber to get the job done right the first time.\n\nWe offer 24/7 service to our valued customers, including holidays and weekends, because we believe you deserve to live in comfort at all times. Please let us know how we can assist you with your plumbing needs.

"The project: Frank's Basement Systems installed new drain tile around about 75% of my basement. They also added their BrightWall in a few areas. Pros: First of all, the project was completed, and I'm very pleased to say that the drain tile seems to be doing it's job. When it rains I'm not seeing any water in the formerly-problematic corner of the basement, so that's a big success. I'll add that our salesperson Ray was an absolute all-star to work with. He did not try to upsell us, and he stayed in communication after the job to make sure we were satisfied. He really made us feel like he wanted what was best for us and our home, and we tremendously appreciated that. Cons: The whole crew called out on the second day what was supposed to be a two-day job, so it ended up taking much longer than we hoped. That second day was a Friday, so we were stuck with the basement a mess over the weekend and into the next week, which was tough. The drain tile had to go under the stairs to the basement and those stairs were absolutely demolished and had to be replaced. They told me while they were on-site that it was going to be my responsibility to replace them which left me without the bottom three stairs to my basement for a couple of weeks, but ultimately they connected me with a contractor who put new stairs in for us. During the job they accidentally caused a leak in one of my steam pipes, but they also helped me find a company that would replace that as well. Lastly, they left the basement a dusty mess. In fact, we still have to wear specific shoes into the basement because even after vacuuming and mopping a few times, it is still so dusty, and that dust gets tracked to the rest of our house if we leave our "basement shoes" on and go anywhere else. Overall: Frank's gave us a good price and, again, we sincerely appreciated Ray's guidance before and after the job. The most important thing is that the drain tile is working, so despite a few challenges we are satisfied with the outcome. We will be calling Ray back in a couple of years when we need to do the rest of the basement...hopefully some of the dust will be gone by then!!"

"Fixed basement moisture problem by  installing outside drainage line and French Drain."