Get matched with top foundation drain installation pros in Lancaster, NY

"They did a great job but when I would not spend 13,000 to do drain tile on top of the sub-pump they would not return my call to finish repairing two more cracks."

"Our Waterproofing system was installed 5 years ago. The exterior drain oipe from the sump pump needed to be replaced. The crew, Chris and Will, showed up on time, knew what needed to be done and completed the job quickly and efficiently. We were very satisfied with the job."

"Professionally completed job. Lots of attention to detail and thoroughly cleaned area around installation. Would hire again without a second thought."

"Superior Plumbing did a great job. I chose Superior based on Angie's List reviews. Fortunately they led me in a good direction and so I have the opportunity to now add my honest review as well. Steve (the plumber from Superior) was at my residence within an hour of my call to fix a severely plugged sink drain line. I spent hrs with a power snake the day before and couldn't clear it. This was in early April with Covid lockdown going on. Steve was wearing all protective equipment (mask, gloves, shoe covers) and was very courteous and conscientious at this difficult time. This was reassuring to me. Steve was very knowledgeable and clearly explained everything to me and was just excellent in every way! He was able to clear both lines with two types of machines (took some time due to the bad plug up) and also replaced the bad pipe section and did a great job. He added an additional larger clean out tap as well which was a great idea in looking out for the customer. Cost was very reasonable and more than fair. Steve's professionalism, skill, knowledge, courteous polite nature, and genuine concern for customer safety and satisfaction is why I highly recommend Superior Plumbing. Steve was also very attentive to ensure everything was clean following the job. Great job Superior Plumbing, and thank you Steve for the excellent work you did! I highly recommend this plumbing company based on my excellent experience with Steve's visit to correct multiple plumbing problems in just a few hours. The fast response by Superior coming out so soon was also appreciated. I trust this firm based on this experience and its great knowing who to call should plumbing work be needed. I thank Angie's List too and the customer reviews for steering me to this very competent, customer focused, trustworthy plumbing company (Superior Plumbing)!"

"Plumber worked in the freezing cold to unclog my drain successfully. Plumber installed new water heater. Both services were satisfactory. Work area cleaned. I was quite happy with work both times"

"They worked very hard to solve the problem and got my drain clear."

"They contacted me quickly. They were on time and correctly installed the sump pump according to City code and it pass inspection easily. They cleaned up everything and made it look professional and neat. I also had them do the electrical work I required to get the house on the market and up to code. I would recommend them completely."

"Had severe leaks in the basement. Called Lock Tight (and others) for estimate. Was given a very comprehensive plan to not only fix leaks but to also move as much water away from the house and work that came with a transferable warranty for 30 years. So although the cost was $23,000 we knew we were not going to go through the **** we endured last fall so we put down a deposit in March. For the next few months we worried that we were spending too much. Then the work began. Three days before there was a moderate rain and the water poured in which helped us cope with the cost. Work began and the job supervisor Tom and his crew arrived and went over every detail of the coming days which began with jack hammering the basement floor. After an hour and 45 minutes they broke for lunch so I of course went downstairs to see the 'damage'. I was astounded to see that in that short amount of time they had managed to complete about 280' of the 300' necessary. The speed of the work was a recurring theme. They had laid a protective membrane over the hardwood floor that led from the basement door to the front door which I am sure is standard among every company that does this type of work. What was extraordinary was at the end of the day when they were preparing to leave. I saw a worker on his hands and knees pulling up the barrier working his was out the front door. Every couple of feet he would reach out and pick up small debris, place it on the barrier and continue folding it up trapping it. This was done everyday. At the end of day one all of the old drain tile had been removed and all concrete debris, stone and clay tile removed. They then in essence power washed the basement floor leaving it cleaner than when they found it. Other highlights: They dug the tranches to tie my downspouts into the Town storm drain but instead of just digging the trench, they removed the grass and rolled it like sod so it could be replaced eliminating any reseeding from me. All I was required to do was water that grass everyday; something that every single person on the crew reminded us of at least once before leaving that afternoon. It felt like they were as concerned with it regrowing as much as we were. At the downspouts and in several locations in the basement are cleanouts so every two years or so I can flush all of the pipes and keep this system like new for many years. They worked through heat, they worked through rain and we never heard anyone complaining which brings me to the crew itself. This was a very physically demanding job and the amount of work they accomplished in one week still amazes me. Every member of the crew was professional and pleasant. no matter who we asked a question to, we were always given an answer. Never did someone tell us we had to ask someone else which showed they were all knowledgeable in their job as well as the specifics of what we had paid.for. Lastly and while perhaps not important to some of you reading this but of immense importance to us was their interaction with our 2 year old daughter. For five days she had strange people coming into her house and making quite a bit of noise so of course she was very curious. Countless times when we would look away she would head over to the areas where, as she put it, 'the boys' were. She oversaw some of the digging as well as he removal of much of the basement debris and no matter how many questions she asked, no matter how tired they were, each and every member of the crew would engage her with a smile on their face. This includes the poor guy who she told to "keep digging." When the day came for them to pack up leave for the last time my daughter was asleep. My wife actually woke her up so that she could say goodbye to her new friends, knowing she would be disappointed if she missed them. I guess maybe the best thing I can say is that we did not buy an in-ground pool or a bathroom or kitchen remodel. We spent $23,000 on work that in fact we cannot even see. We can't show it off or even step back and admire it. Yet knowing this very important job was done with such professionalism and attention to detail as well as the manner in which the crew conducted themselves I don't think we could be happier. I have been and will continue to recommend Lock Tight to everyone."

"Tim the plumber on the job was on time and very professional.  He looked at the problem (roots blocking the storm drain) and spent several hours drilling out a clear waterway to the main line in the street.  He indicated that a more thorough cleaning through power blasting would be necessary to get it running through a larger opening and that the roots of the tree in the front of the house may have disrupted the clay pipes.  We scheduled the power cleaning for the following week.  He offered discounts with the purchase of a protection plan which reduces the service call charges and provides additional discounts on work in the future and since I just bought the house and know I have more jobs that will need to be done in the next year I took advantage of the deal.
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"Romeo was on the job every day.  His workers were professional and courteous.  Romeo went the extra mile in providing service.  He not only sealed the new concrete, but sealed the house perimeter on the driveway side, as well as the whole driveway.  He sealed the foundation at the back of the house, too.  He even helped my neighbor fix his concrete steps, at no charge! We were so impressed and pleased with the caliber of service, that we hired him to paint our house.
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