Get matched with top foundation drain installation pros in Lancaster, NY

"They did a great job but when I would not spend 13,000 to do drain tile on top of the sub-pump they would not return my call to finish repairing two more cracks."

"Our Waterproofing system was installed 5 years ago. The exterior drain oipe from the sump pump needed to be replaced. The crew, Chris and Will, showed up on time, knew what needed to be done and completed the job quickly and efficiently. We were very satisfied with the job."

"Professionally completed job. Lots of attention to detail and thoroughly cleaned area around installation. Would hire again without a second thought."

"Excellent sewer line inspection and installation. Workers were very friendly and knowledgeable. Job was done in 4hrs. Would definitely use this company again."

"Plumber worked in the freezing cold to unclog my drain successfully. Plumber installed new water heater. Both services were satisfactory. Work area cleaned. I was quite happy with work both times"

"They worked very hard to solve the problem and got my drain clear."

"The project: Frank's Basement Systems installed new drain tile around about 75% of my basement. They also added their BrightWall in a few areas. Pros: First of all, the project was completed, and I'm very pleased to say that the drain tile seems to be doing it's job. When it rains I'm not seeing any water in the formerly-problematic corner of the basement, so that's a big success. I'll add that our salesperson Ray was an absolute all-star to work with. He did not try to upsell us, and he stayed in communication after the job to make sure we were satisfied. He really made us feel like he wanted what was best for us and our home, and we tremendously appreciated that. Cons: The whole crew called out on the second day what was supposed to be a two-day job, so it ended up taking much longer than we hoped. That second day was a Friday, so we were stuck with the basement a mess over the weekend and into the next week, which was tough. The drain tile had to go under the stairs to the basement and those stairs were absolutely demolished and had to be replaced. They told me while they were on-site that it was going to be my responsibility to replace them which left me without the bottom three stairs to my basement for a couple of weeks, but ultimately they connected me with a contractor who put new stairs in for us. During the job they accidentally caused a leak in one of my steam pipes, but they also helped me find a company that would replace that as well. Lastly, they left the basement a dusty mess. In fact, we still have to wear specific shoes into the basement because even after vacuuming and mopping a few times, it is still so dusty, and that dust gets tracked to the rest of our house if we leave our "basement shoes" on and go anywhere else. Overall: Frank's gave us a good price and, again, we sincerely appreciated Ray's guidance before and after the job. The most important thing is that the drain tile is working, so despite a few challenges we are satisfied with the outcome. We will be calling Ray back in a couple of years when we need to do the rest of the basement...hopefully some of the dust will be gone by then!!"

Step into seamless plumbing solutions with Sewer Pro Plumbing, where expertise meets community care. With over 30 years of seasoned experience, our owner-led team is dedicated to ensuring your peace of mind with every service. From meticulous sewer cleaning and thorough inspections to flawless water heater repairs and replacements, we cover all aspects of plumbing service with precision and

"Had severe leaks in the basement. Called Lock Tight (and others) for estimate. Was given a very comprehensive plan to not only fix leaks but to also move as much water away from the house and work that came with a transferable warranty for 30 years. So although the cost was $23,000 we knew we were not going to go through the **** we endured last fall so we put down a deposit in March. For the next few months we worried that we were spending too much. Then the work began. Three days before there was a moderate rain and the water poured in which helped us cope with the cost. Work began and the job supervisor Tom and his crew arrived and went over every detail of the coming days which began with jack hammering the basement floor. After an hour and 45 minutes they broke for lunch so I of course went downstairs to see the 'damage'. I was astounded to see that in that short amount of time they had managed to complete about 280' of the 300' necessary. The speed of the work was a recurring theme. They had laid a protective membrane over the hardwood floor that led from the basement door to the front door which I am sure is standard among every company that does this type of work. What was extraordinary was at the end of the day when they were preparing to leave. I saw a worker on his hands and knees pulling up the barrier working his was out the front door. Every couple of feet he would reach out and pick up small debris, place it on the barrier and continue folding it up trapping it. This was done everyday. At the end of day one all of the old drain tile had been removed and all concrete debris, stone and clay tile removed. They then in essence power washed the basement floor leaving it cleaner than when they found it. Other highlights: They dug the tranches to tie my downspouts into the Town storm drain but instead of just digging the trench, they removed the grass and rolled it like sod so it could be replaced eliminating any reseeding from me. All I was required to do was water that grass everyday; something that every single person on the crew reminded us of at least once before leaving that afternoon. It felt like they were as concerned with it regrowing as much as we were. At the downspouts and in several locations in the basement are cleanouts so every two years or so I can flush all of the pipes and keep this system like new for many years. They worked through heat, they worked through rain and we never heard anyone complaining which brings me to the crew itself. This was a very physically demanding job and the amount of work they accomplished in one week still amazes me. Every member of the crew was professional and pleasant. no matter who we asked a question to, we were always given an answer. Never did someone tell us we had to ask someone else which showed they were all knowledgeable in their job as well as the specifics of what we had paid.for. Lastly and while perhaps not important to some of you reading this but of immense importance to us was their interaction with our 2 year old daughter. For five days she had strange people coming into her house and making quite a bit of noise so of course she was very curious. Countless times when we would look away she would head over to the areas where, as she put it, 'the boys' were. She oversaw some of the digging as well as he removal of much of the basement debris and no matter how many questions she asked, no matter how tired they were, each and every member of the crew would engage her with a smile on their face. This includes the poor guy who she told to "keep digging." When the day came for them to pack up leave for the last time my daughter was asleep. My wife actually woke her up so that she could say goodbye to her new friends, knowing she would be disappointed if she missed them. I guess maybe the best thing I can say is that we did not buy an in-ground pool or a bathroom or kitchen remodel. We spent $23,000 on work that in fact we cannot even see. We can't show it off or even step back and admire it. Yet knowing this very important job was done with such professionalism and attention to detail as well as the manner in which the crew conducted themselves I don't think we could be happier. I have been and will continue to recommend Lock Tight to everyone."

"Tim the plumber on the job was on time and very professional.  He looked at the problem (roots blocking the storm drain) and spent several hours drilling out a clear waterway to the main line in the street.  He indicated that a more thorough cleaning through power blasting would be necessary to get it running through a larger opening and that the roots of the tree in the front of the house may have disrupted the clay pipes.  We scheduled the power cleaning for the following week.  He offered discounts with the purchase of a protection plan which reduces the service call charges and provides additional discounts on work in the future and since I just bought the house and know I have more jobs that will need to be done in the next year I took advantage of the deal.
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