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"Excellent - very professional & neat ! A pleasure to work with ."

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."

"I gave a deposit to start a job. A contract was never signed and work was never started. I decided to go in a different direction, Provider initially offered only a $250 refund, I deemed that unacceptable. Provider now has not responded to any attempted communication since approximately May 7."

"I am very pleased with my remodel. Dave was professional and his crew were on time, worked every day and took care of my house like it was their own!"

"First meeting went very smoothly so far had a great experience with Jason Now will be working with Don the project manager."

"Excellent - Provider made appointment to go over the work to be completed. He was prompt, courteous & his workers were neat & installed flooring to my satisfaction. He was involved with every step of the project. It was a pleasure working with this provider,"

"I have had Jeff and his guys renovate my ranch house in Melville. He has done 2 bathrooms, my basement and my kitchen. He has always been reliable and done great work. The house looks like new. He quickly corrects any problems and is always in touch. He and his guys are friendly and neat. His estimates are reasonable. I strongly recommend Northgate Home Improvement."

"I think the quality was extremely satisfactory if there's anything that we found that we were not happy with, they are very responsive and will rectify everything to our satisfaction. Mike as the primary contractor they used other contractors for select basis of the construction like demolition, electrical, plumbing and sheetrock spackle, we're satisfied with all of them as well, they were very professional and accommodating. Mike used consumers kitchen and bath as the supplier of the kitchen cabinets and countertops for which we are also satisfied, The overall finished product has resulted a modern update of our kitchen in which we are extremely proud of and we would definitely recommend Quest Home and Office Renovation for a remodel of another consumers kitchen."