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"There was some issues that I had to address with the individual. There was definitely room for improvement but he was above average. Things that could be improved was maybe time management. It took longer than I think he expected. He may have been good at what he did but he was a terrible businessman. The paperwork was just, I guess that is the part of doing it all. Just the paperwork. The business part of it, I don't think he was trying to cheat me or anything like that. He just did not seem to know what he was doing. I had to kinda guide him through the paperwork. After the fact, he was too casual with it but part of that is my fault. I should have demanded more specific in the contract, he was too general in the contract. There was too much room for play, for a lack of a better expression. That bothered me as we were doing it. He should have been more specific for all parties involved for protection. When you are talking thousands of dollars from my perspective as a customer"

With 30 years of experience, JDR Williams, LLC has been in business for over 20 years serving the Monroe County area. We aim to provide exceptional service in the home building and remodeling industry. Thank you for your interest in our company. We look forward to hearing from you.\n\nDeposits May Be Required - Inquire Within \n\nAccepts Cash, Checks and Venmo

"On time service and good value"

"Great company to work with, very friendly knowledgeable people and customer satisfaction is their goal. Matt and his crew did a superb job restoring our finished basement after it got flooded when our sump pump had failed during heavy rains. Dual pumps were installed, along with waterproof and mold proof walls and flooring and a Sedona dehumidifier air purification system."

"The project: Frank's Basement Systems installed new drain tile around about 75% of my basement. They also added their BrightWall in a few areas. Pros: First of all, the project was completed, and I'm very pleased to say that the drain tile seems to be doing it's job. When it rains I'm not seeing any water in the formerly-problematic corner of the basement, so that's a big success. I'll add that our salesperson Ray was an absolute all-star to work with. He did not try to upsell us, and he stayed in communication after the job to make sure we were satisfied. He really made us feel like he wanted what was best for us and our home, and we tremendously appreciated that. Cons: The whole crew called out on the second day what was supposed to be a two-day job, so it ended up taking much longer than we hoped. That second day was a Friday, so we were stuck with the basement a mess over the weekend and into the next week, which was tough. The drain tile had to go under the stairs to the basement and those stairs were absolutely demolished and had to be replaced. They told me while they were on-site that it was going to be my responsibility to replace them which left me without the bottom three stairs to my basement for a couple of weeks, but ultimately they connected me with a contractor who put new stairs in for us. During the job they accidentally caused a leak in one of my steam pipes, but they also helped me find a company that would replace that as well. Lastly, they left the basement a dusty mess. In fact, we still have to wear specific shoes into the basement because even after vacuuming and mopping a few times, it is still so dusty, and that dust gets tracked to the rest of our house if we leave our "basement shoes" on and go anywhere else. Overall: Frank's gave us a good price and, again, we sincerely appreciated Ray's guidance before and after the job. The most important thing is that the drain tile is working, so despite a few challenges we are satisfied with the outcome. We will be calling Ray back in a couple of years when we need to do the rest of the basement...hopefully some of the dust will be gone by then!!"

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"He was on time, patient, professional but personable at the same time. He quickly figured out what he needed to do. He informed me of what was needed to complete the job. I think the price was extremely reasonable for the completed job. He did what was needed to make sure the item was safely secured and I was satisfied."

"I needed stucco repair work on an old chimney (and other spots). Grady was meticulous and thoughtful on what approaches and materials would work. Throughout the project they allocated sufficient time for each treatment to cure and inspected the work before proceeding to the next step. Grady started the project with no money down and only required ongoing payments for materials until the project was well underway. The final payment was due only after they did a final inspection. Total project cost was also below other bids."

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"I couldn’t be happier with my new addition. The crew was efficient and knowledgeable. Doug was helpful from start to finish and always available to answer my questions. Highly recommend!"